Normally a first rate service, but if some minor thing is wrong with your order OR if the output is not right, exasperating to try & get a response - you would think there's only one or two human beings there.
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Thank you for the feedback. When things do go wrong we aim to respond to all emails with in 24hours, due to busy periods sometimes this can be delayed. We responded to all queries via email in date/time order. Please do not hesitate to contact us direct on 08008401430.