I was pleased with the service I received and feel that my needs were taken into consideration. The staff were very friendly.
We'd have used Print Experts more if it wasn't for the payment system, it's just too buggy. May I suggest you offer Paypal too, as it's a lot less trouble and it just works. Give us customers a choice, offer both.
They have lost at least 2 jobs from us because of the failure of payment.
Great customer service, brilliant service, and reliable. If you need great quality prints and a fast turn around PrintExpert is the company to use.
I rarely use the term excellent, particularly when it comes to businesses. After being treated poorly a number of times one finds ones senses dulled and my sons wedding was more important to me than any work I had previously produced.
Printexpert Service was like a breath of fresh air. They did what it says on the can and then some. In giving advice, meeting deadlines and finishing - Printexpert you excel. Keep up the excellent work and the competitive prices.
Staff as so helpful that you feel part of a family. They are totally professional and the product is amazing. Since i've started working with Print Expert, I've never look back or search for any other printers. Print Expert is my most reliable printer.
I have now used Printexpert a few times, emailing or calling these guys they are always able to help with my query. They work quickly and efficiently. Will definitely be a returning customer and highly recommend.
Hi, I was very impressed with the speed of my delivery. Also with the fact that my artwork which I sent over came out exactly how I envisaged. I love the quality of paper/card too. I have used vistaprint in the past and they use a very cheap paper and charge a lot more. £50 for 2500 A6 leaflets, absolutely fantastic. Is there more discounts I could earn? Will definitely be using again.
Thank you Printexpert for the marvellous jobs you've done for Unique Appeal Wedding & Events Consultants. I am very happy with the speed, the quality and professionalism. I always recommend Printexpert to people and I could never take my business else where!
I had to chase people in order to buy the product, which should have never been the case. Otherwise, good price and print
I also have to mentioned that Vicky just called me after my review to find out a little bit more about it. This is actually a really nice touch, showing that they do actually care about their customers, so therefore I upgrade my review from so-so to good. Really appreciate your call Vicky. Thanks!
Using print expert has been superb. From the moment you send the design they respond speedily if they have queries.
From design to print once money has been paid is quick. The Quality of print had been excellent.
I've been using PrintExpert for a while. Always fast, reliable and helpful service. Usually speak with Vicky or Danielle who are both excellent and personable on the phone. Always good for a laugh, even if I 'never' receive any discounts (lol)
I've recommended numerous times and in all honesty, I think I should be receiving some type of referral or loyal customer discount; if we're being candid here. lol
Anyhew, keep the good work up guys/gals.
When my lovely Nan passed away, what I needed from all services is 3 things
2 quality of product
3 sensitive customer service
Printexpert well and truely delivered on all.
When you have chaos like grief and funerals to deal with, the small wins really count, so when they made the beautiful orders of service, my family really appreciated, doing a small job on short notice for a reasonable price.
I thoroughly recommend.
I was not impressed by the shopping experience with Print Expert. First of all there were "Glitches" with the Beta website. When I tried to order This.... http://www.printexpert.co.uk/business-cards/recycled_cards.aspx the price suddenly went up. Although when questioned a discount was applied. I was then disappointed when the cards arrived on white, not brown board as I was expecting. I was told it was my mistake, and Print Expert denied that the image on their website was misleading. I was told that if I wanted the board to look the ones in the picture, the cards should be printed to look like the Craft Board shown!? Although some attempts were made to offer me a discount upon new order, I found the customer service team to be quite argumentative and patronising and I wont be using them again.
One positive: They were at least quick.
Both as a business organisation and a church charity, we have used the services of Printexpert for more than three years and are yet to find a competitor to match their prices and quality of printing.
There have been very few hiccups when we have dealt with Printexpert and more often than not, they try to accommodate even the most immediate of requests when time is of the essence!
Found Printexpert on internet, and i was surprised how cheap the prices where,it seemed too good to be true,but having used several printers before, Printexpert are without doubt the best, quick and reliable, great customer service, and the finished product of my printed flyer was fantastic, cannot wait to use this company again. Very highly recommended company, that deliver high quality printing at affordable prices.
I have used PE before and they have been great..the speed of service is excellent...this time the service was great but the poster delivered were bent on the corners as they were wrapped only in paper...we would have like our flyers to be black on the reverse but this probably our fault not theirs but had we been offered different colour backs we have taken the choice.
We've been using them for over a year and their turn around time is absolutely impeccable and were pleased with it. Great customer service.
A few things that print expert needs to work on is their website and a system where they have rules for different people. I had asked on several occasion to pay atpick up but was told that was not how they operate which is completely understandable. At one of my pick ups another customer was paying for their goods over the counter, that is a lack of consistency.
We're still happy to use them and hope they continue and expand more.
Great idea to get their customers feedback.
The prices are great and the service has been excellent too, especially when it comes to short notice deadlines. My only criticism would be the huge inconvenience of not being able to pay over the phone by card. Finding time to get to the nearest bank whilst in full-time work is sometimes impossible, especially when under pressure with target period. Otherwise an excellent printing service and would recommend to anyone.
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