Pro Audio Centre reviews

Pro Audio Centre reviews

Excellent
9.5
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Review by confirmed purchaser

Definitely 'pro' Pro Audio!

I rate Pro Audio highly. I have received a very personal service from Matthew Johnson and, as a 'numpty' in the audio world I have really appreciated his non-patronising help. The goods were delivered quickly and efficiently and in good order. What more could I want? Patrick
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Review by confirmed purchaser

Speedy and efficient service

Extremely happy with my purchase.
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Review by confirmed purchaser

amazing !!!!

Hi
Ordered my product one day delivered the next as long as you order before 12.00.
That was on the 30th of December and sure enough I did receive it on Hogmanay.
cheers guy;s
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Great service and a great product, although delivery is a different story

I ordered two products in two separate transactions from Pro Audio Centre - a Behringer sound desk and a flight case. After ordering the sound desk, I contacted Pro Audio Centre to see if they could recommend a flight case for the product, and although the case was more expensive than others on the internet, I chose to purchase from Pro Audio Centre as they seemed a reputable company.

I ordered my sound desk on Boxing Day (Thursday), and the case the following day, once they had responded to my enquiry. When speaking to one of their representatives, I was told that both my products would be delivered on the following Monday, although this was followed shortly after with another telephone call, saying that the case they had in stock had been damaged (it was reassuring to see that they were checking the products), and so wouldn't be available until the following Friday, although the desk would still be delivered on Monday.

On Monday, I had still not received any formal delivery confirmation from a courier, but having had this information verbally confirmed, I waited in for the delivery. At around midday I contacted Pro Audio Centre, who told me that there had been a problem with the courier over Christmas, and that the product would not be delivered until the day afterwards. I found this a little disappointing, as I believe that if I had not contacted them, they would not have informed me of this problem. However, they were very apologetic, and sent a tracking number through. The mixer arrived the day afterwards, as expected.

Keen to avoid this sort of experience again, I contacted them the day before the case was due to arrive, to ask for delivery confirmation and for a tracking number. Their sales assistant confirmed that my product was still scheduled for delivery, but that he could not provide a tracking number until the day of the delivery, although he promised to send this over as soon as it arrived. The product arrived the following morning, although the tracking number was never received.

The two products I ordered were exactly as expected, with no damage or problems, and the sound desk fitted perfectly into the case. Overall, I was very pleased by my service with Pro Audio Centre, although it would be useful for tracking numbers to be sent out as standard with every order, instead of having to ask for one.
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Review by confirmed purchaser

Great service and product

Ordered pro headphones day before Xmas eve and delivered as promised next day. Fantastic service thankyou
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Review by confirmed purchaser

Two little ducks quack quack

Many thanks Matthew for your advice on a pa system for the bowls club.
having received the goods the day after i ordered them we tried the system out and are pleased with the result and look forward to quiz nights and bingo in the coming months and next years a. g. m. and the presidents speech etc.
Good advice
Great delivery
Good price
many thanks to you and all the team at Pro audio.
Derek B.H.B.C. Essex.
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Review by confirmed purchaser

Friendly, helpful and efficient.

The product we bought arrived on Thursday December 19th but on set up we discovered a manufacturing fault. We called Pro Audio Centre who arranged for a new one to be sent out straight away. The new product arrived on Saturday December 20th, in perfect working order, and the faulty product was collected on Monday 23rd. The staff were very helpful and the returns and collection service superb.
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Review by confirmed purchaser

Fast efficient service from a wide range

Gave me good advice on the system best for my needs and although I left it very late to order, delivered it all in time for our Christmas party. Our members are very pleased! Many thanks for your speedy and efficient help.
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Review by confirmed purchaser

A very helpful, personal customer experience

I had lots of positives with dealing with pro audio centre. They emailed and helped me through my order, making suggestions, and really helped with the delivery especially as I work and couldn't be in, so it was held until I could be in the house. Would recommend most highly
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Review by confirmed purchaser

Professional and helpful

I needed advice on what audio equipment was available to meet my needs. The people at Pro Audio Centre were very helpful and helped me identify the right equipment within my price range; they then produced a custom shopping basket for this, which helped make everything very straightforward. My order turned up promptly; all in all an excellent experience. Happy to recommend Pro Audio Centre! Thanks.
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Review by confirmed purchaser

Great service, helpful staff.

Contacted Richard and the advice and help he gave me was first class, Matthew completed the order without any hiccups, delivery on time and as stipulated. Cannot fault this company, would definately use again.
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Review by confirmed purchaser

Excellent

The item was competitively priced, in-stock and delivered swiftly. After using a couple of other audio equipment retailers before and having numerous issues with them displaying discontinued items and not responding to emails I was very impressed with this retailer. I will definitely be using them again in the future
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Review by confirmed purchaser

TOP PRODUCT!!!!

It's a really good PA SYSTEM and cheap as well.
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Review by confirmed purchaser

brill!!!!!!!

great price, ordered on the sunday, delivered on the tuesday and out gigging on the friday rock on...
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Review by confirmed purchaser

Great rapid service and very helpful advice!

I've bought from ProAudio a number of times now and have always had great service - rapid and competitive. I have also had great advice from them prior to purchase, with recommendation and suggestions based on my project requirements. Customer device was also great when I needed a order to be corrected.
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Review by confirmed purchaser

brilliant very fast service,,

the service i received from this supplier was brilliant, rung up a couple of times and the
service was great,answered all my questions, when i decided to order the trekker it came with in two days, had to send the unit back faulty lead? but they exchange straight away and the new unit was with me the next day!!!
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Review by confirmed purchaser

Excellent !!!

Excellent site, would recommend to anyone, very good communication and fast delivery, full marks
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Review by confirmed purchaser

Protastic

Fantastic company to deal with both on line and on phone. Goods dispatched with the speed do sound. Received in good condition and overnight. I would recommend them to anyone.
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Review by confirmed purchaser

Personal attention and efficiency make Pro Audio Centre the company to trust.

I couldn't have asked for better service than I had from Pro Audio Centre. We looked on the internet on Wednesday evening and sent off an email for advice. I received a friendly and helpful response early Thursday . We ordered the goods and they arrived early Friday morning. I was delighted in every way. Where else could I have had service like this!
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Review by confirmed purchaser

Good personal customer service

Only had a little problem with the deliverly of the goods , which was delayed by a week.
Not sure if this was the company or the delivery people.
Was kept informed and an extra part was thrown in free of charge.
So all in all I would deal with this company again.

proaudiocentre.com

Free Advice and Support

Our reputation has been founded upon our detailed technical knowledge of professional sound and light equipment. Our enthusiastic staff are on always hand to help you make informed decisions on everything from cables to custom PA system design. If, having purchased from us, you have any queries relating to setting up and making the best use of your equipment, our staff are on standby to help.

Price Promise

We pride ourselves on offering you our products at competetive prices, however occasionally (but not often) you may find a cheaper price somewhere else. In this case, we will always try to match or better the price for you on any product we sell against any other authorised UK Dealer.

14 Day Money Back Guarantee

Buy with the confidence that if you change you mind within 14 days of purchase, you can simply return your products to us for a 'no quibbles' refund. Full details can be found on our site.

Free Mainland UK Delivery

All orders of £100 or more are delivered free to UK mainland addresses.

About Pro Audio Centre

Pro Audio Centre - PA Systems, Pro Audio Gear, DJ Gear, Lighting and more. With years of experience in the music industry and professional sound and light market, Pro Audio Centre is the UK's leading supplier of PA systems, pro audio equipment, disco and DJ gear, lighting and more. Whether you are looking for a PA system, a new amplifier or a set of disco lights, we are sure to have the products you need.

Visit Pro Audio Centre

Contact information

Call us on: 0113 880 0138
We live here: Grunberg Street
LS6 3HH Leeds
United Kingdom

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