I wish I had seen these reviews before making my purchase :-(
I ordered a Blu-ray writer/player. I received no email confirmation, then called to be told they had none in stock as they had problems with their website (it showed 5 in stock when I ordered!) They said would refund me, but nothing happened, so escalated it via Papal. Very disappointed as this was a present for my daughter for Christmas, so she will now have to wait :-( Hope this review helps other customers to shop elsewhere!!