Incorrect stock levels. Drop ships? Doesn't refund.
Ordered something for Christmas. The stock levels showed 4. Yeah, right. They couldn't deliver, often as drop shippers can't when the Christmas rush starts. So I cancelled my order, which they acknowledged. 1 month later, still no refund. Thank goodness I paid for it on my credit card. Chargeback time. Business like this destroy confidence in Internet shopping. Want confidence? Take a look at their address on Street Map: 581 London Road Sutton, Surrey SM3 9AE. Does that look like a large company capable of holding stock? Choose for yourself.
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