Protected.co.uk reviews

Protected.co.uk reviews

Excellent
9.3
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
376 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

one phone call and rest of my life sorted

After losing a friend recently realised that there was nothing prepared for my child if something happened to me, things had to changed. I looked up a few on google and was given a few to go for . When we chose what was best for me a few questions filled in and one phone call and it was sorted. I couldn't believe it was so easy, even when we decided to go for a joint one then again one phone call and it was changed. Great and easy and quick safe service.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

fandabbydozy

Was happy with my insurance and help I got from staff explaned everything to me helped me get more for my money thank you x
Protected.co.uk

Reply from Protected.co.uk

Hey Elaine

Thanks for the 5 stars! I'm happy we helped you save money and love that you're happy with the policy :)

If you have any questions at all when the paperwork comes through then please call me on 01329888714.

Kind regards,
Melody
Customer Experience Team
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Disgusting!

made me a policy and wouldn't cancel it when changed mind, never again will I do business with these type of people
Protected.co.uk

Reply from Protected.co.uk

Hello Mrs Roberts,

Firstly, I would like to apologise for the way your request was dealt with.

We have built our company on building longer lasting relationships with our customers so reading your review is very disappointing for me and is something I will be addressing straight away.

Every policy that we arrange gives our customers the flexibility to cancel the policy at any point with no charges.

I will look into this today as a matter of urgency and will contact you in due course with an outcome.

Apologies for any inconvenience this has caused

Ollie Popham
Customer Relationship Team Leader
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent friendly service

Quick response with a friendly no rush telephone manner. Everything was explained as well as some helpful advice on setting up trust so each of my kids would have a little as well as my wife having a bigger lump sum
Protected.co.uk

Reply from Protected.co.uk

Hi Jonathan,

Thanks for giving us 5 stars. We're really happy we could help with putting your policy in trust! :D

Kind regards,
Melody Woods
Customer Experience Team
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Protected caring

Protected helped me every step of the way in looking for the right life insurance cover
acting on my behalf with Aviva and keeping me up to date with the progress as well as sending documentation promptly.
Protected.co.uk

Reply from Protected.co.uk

Hi Patrick,

Thanks for leaving us a 5 star review :)

If you have any questions when you're going through the documents then please call us on 01329888714.

Kind regards,
Melody Woods
Customer Experience Team
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent service

I would highly recommend your company , your advisers are well trained , friendly and focused with the product and service . Very happy
Protected.co.uk

Reply from Protected.co.uk

Hi Ashif,

Thanks for awarding us 5 stars :)

Have a great day,
Melody Woods
Customer Experience Team
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Insurance Sorted without Hassle.

I used Protected for the simple reason's
1 They searched for the best possible price and cover that suited my needs;
2 They were there from start to end to make sure i had all forms tied up and all cover that i needed then all i had to do was to pop the schedule's in a safe place should we ever need it.
To sum up if you want insurance cover but you are not sure of your needs then give protected a call free; They will get you sorted and to top it off your price is beaten Protected will give you Vouchers for Marks & Spencer's to a good value so you will not lose. "Not that you will get a better price"
Protected.co.uk

Reply from Protected.co.uk

Hi Deano,

What a great review to start the week! Thank you so much for taking the time to tell people how you felt after using Protected.co.uk :)

Thanks again,
Melody Woods
Customer Experience Team
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Fair priced, well walked through and explained cover.

Services discovered from Internet search for Life Insurance. Seemed a good way to obtain insurance whilst deciding on a company. Comparison was easy and service given for free, before during and after. Could recommend to anyone interested in asking those all important questions and gaining cover. Contact was easy.
Protected.co.uk

Reply from Protected.co.uk

Hello Mrs Taylor,

I'm glad we were able to sort the insurance out for Mr Taylor - if you have any questions at all when the paperwork comes through then please call me on 01329888714.

Kind regards,
Melody Woods
Customer Experience Team
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

I couldn't have asked for better advice and assistance in setting up my policy

I was very impressed with how my enquiry was handled by Protected.co.uk. They kept me informed every step of the way and asked all my questions fully, resulting in my obtaining the right level of cover that I requested at the outset. I would not hesitate in recommending them to anyone looking for life insurance products.
Protected.co.uk

Reply from Protected.co.uk

Hi Anne,

This is exactly how we want our customers to feel after dealing with Protected.co.uk - Thanks for leaving us a great review!

Melody Woods
Customer Experience Team
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

polite, chatty, caring and i really reccomend them

I cant recommend protected enough, we messed them about several times with wrong information yet it was no problem was do every for them. they were patient, kind, and called when asked. they never pestered not once. I didn't feel forced and felt in control all the way through. I understood each step and the process which was very important. I promise you will not be disappointed I wasn't and I rarely feel the need to write a review either but this time I couldn't just ignore the fact that the process had been 1st class.
thank you protected *******
Protected.co.uk

Reply from Protected.co.uk

Hi David,

What a lovely review, I've passed this on to the team to let everyone know how you felt after speaking to us.

Have a great day,
Melody Woods
Customer Experience Team
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

THE CUSTOMER SERVICE GI

THE POLICY TAKEN AND WITH YOUR COMPANY IS WELL WELCOME COUPLED WITH YOUR CUSTOMER SERVICEWAS HIGHILY APPRECIATED.
Protected.co.uk

Reply from Protected.co.uk

Hi Andrew,

We love providing great customer service, thanks for the review :)

Melody Woods
Customer Experience Team
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent service and straight forward

Would recommend to anyone great service and a great price
Protected.co.uk

Reply from Protected.co.uk

Hi Andrew,

Thanks for awarding us 5 stars!

Kind regards,
Melody Woods
Customer Experience Team
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

ease your worries when your protected ?

very helpful knowledgeable and friendly staff who took me through the process in comfort
Protected.co.uk

Reply from Protected.co.uk

Hi Alistair,

Thanks so much for the review, I'm glad we got you the protection you needed.

Kind regards,
Melody Woods
Customer Experience Team
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Very good advice.

Very good advice and good choice of insurances to, very good to speak to.
Protected.co.uk

Reply from Protected.co.uk

Hi Gary,

Thanks for the review, let us know if there's anything we could've done to get that 5th star!

Kind regards,
Melody Woods
Customer Experience Team
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Life Insurance a New Future

Hello Folks
As you are aware I was diagnosed in 2005 with Esophageal Cancer as as anyone who is diagnosed you are own your own with a lot of help without realising it.
My wife and I prior to the Cancer were fortunate to travel the World and as my recovery progressed We yearned for the past.
The limitations on my Wife and I were no one would issue travel insurance and worrying about leaving my Wife with money on my death,led me to change our spending habits.
In 2013 I managed to purchase travel insurance after full declaration of illness an we travelled to the states autumn 2013.
In 2014 after receiving an email I tentatively enquired,thinking I would be rejected at the first hurdle.
The people at Protected were excellent with full disclosure of my health they persevered and today I have Life Insurance and piece of mind,that my Wife is protected from the unexpected.
I was so impressed I recommended my Brother who I think will take a policy.
That,s it in a nutshell .
Protected.co.uk

Reply from Protected.co.uk

Hi Adrian,

I'm so happy we were able to get you cover, we like to do everything we can to help people, regardless of their health. We understand how important how important it is to have the peace of mind in place if the worst were to happen.

I hope your brother will be just as pleased with us!
Melody Woods
Customer Experience Team
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

very well explained

The options were explained cleary. And they were very helpful
Protected.co.uk

Reply from Protected.co.uk

Hi Carly,

Thanks for taking the time to leave a review!

Kind regards,
Melody Woods
Customer Experience Team
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

excellent service i was covered within minutes

I applied online got a call back within few hours customer service was 5 star they were wonderful and helpful on phone with me I had my welcome pack within a few days now iam cover for just 6.00 pound a month I would recommend protected to everyone excellent service.
Protected.co.uk

Reply from Protected.co.uk

Hi Joanne,

Excellent review, really happy you got everything you needed after speaking with us.

Thanks so much for the 5 stars,
Melody Woods
Customer Experience Team
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

uses spam , to harrass poeple

dont bother they will spam you till you give up
i bet this wont appear on your reviews, the truth hurts
Protected.co.uk

Reply from Protected.co.uk

Hi Steve,

I'm sorry to hear that you have received unwanted emails from us, we do our best to ensure that we only send them to people that our offer is relevant to. There should be a link within the email for you to unsubscribe, however, I'd like to take the time to sort this for you as quickly as possible.

If possible, would you be able to forward a copy of the email that you received to customer.contact@protected.co.uk, that way I can get you removed from the list straight away.

Again, my apologies that this has happened, I hope that we can resolve this for you as quickly as possible.

If you would like to discuss this further with me, please give me a call on 01329 828448.

Kind Regards,

Steve Long
Marketing Manager
Protected.co.uk
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Affordable,great service,quick response,excellent all round :)

I found your service very good great quick service and the lady that talked me through everything was very good and I had a great understanding.my premium is very affordable and I'm really glad I took my time before rushing into anything :)
Protected.co.uk

Reply from Protected.co.uk

Hi Kelly,

What an amazing review, I'm glad we gave you the service you were looking for.

Let us know if there's anything we could've done to get that extra star on 01329888714.
Melody Woods
Customer Experience Team
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Outstandingly easy.

A straightforwardly easy online application form, comprehensive but uncomplicated.
Protected.co.uk

Reply from Protected.co.uk

Hi Thomas,

Thanks for the 5 star review!

Kind regards,
Melody Woods
Customer Experience Team

Protected.co.uk Details

Protect & Save Discount

Available online or by phone. Visit protected.co.uk to find out more

Get Rewarded

Get cashback when you apply online at protected.co.uk

Faster

Apply online in minutes or call us directly to speak with one of our life insurance experts.

Easier

Get quotes online and compare 10 of the Top UK Insurers all in one place. There are never any setup or administration fees.

More Affordable

We believe everyone deserves peace of mind. Find cover to suit your budget at Protected.co.uk.

About Protected

Protected make it easier, faster and more affordable than ever before for our customers to protect their families. Get free life insurance quotes and great offers online or by phone.

Visit Protected.co.uk

Contact information

Call us on: 0800 524 4153
We live here: 9 Funtley Court
PO16 7UY Fareham
United Kingdom

Category

Protected.co.uk is ranked 8 out of 81 in the category

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.