Pureluxuries.com reviews

Pureluxuries.com reviews

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Outstanding & efficient service.

Very impressed with the website, ordering system, efficient follow up with delivery options. First class service, ordered 31 March, despatched 1 April & delivered 2April.
My bag was the last one available & the website was immediately updated to state 'out of stock' as soon as my order had been confirmed.
Would certainly recommend your company to others.
Thank you for your service and I am sure I might shop with you again!
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Very efficient !!

The bag I purchased was for my sons birthday in 4 days time , and was unable to go looking round shops, as I was poorly. I started to panic as I was still waithng for another bag that I had ordered from another company (10 days waiting !!!) So when I found Pureluxuries , I thought the range they offered and the prices was very good, giving you sizes and detailed descriptions . Very nicely packaged with its own bag protector when not using the bag. I wouldn't hesitate to order from here again . The quality of the bag was beautiful . My son was really impressed, and he's hard to please ,and it came in 2 days
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reliable and excellent quality

Was very impressed with the quality of the men's wallet I ordered not only that it was delivered literally the next day which was unexpected. Very impressed all round.
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Excellent service and product

I ordered the Kingston leather bag and I'm so pleased with it. Lovely soft leather and neat, with plenty of room and well placed pockets for phone and train ticket. I also love the length of the handles. The service was excellent too, ordered one evening, it was dispatched the next day and received the morning after. I was also notified at every stage, from order to delivery. Would definelty recommend and use again.
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a really good bag and judt what Ithought it would be

a really good bag and just what Ithought it would be and such fast delivery
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Excellent quality and service.

Superb quality leather and a first class 24 hour delivery service. The bag had all the design features I required and is a great help to me when travelling as it has pockets and compartments for all my items.
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Great product and excellent delivery time.

Saw the bag on sale in a shop and then saw on Pure Luxuries for an even cheaper price. Brilliant! I ordered after 6pm and it was delivered, to my surprise, the following day. Excellent service, absolutely no complaints.
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superbly and speedily delivered to the north of scotland,well pleased

ordered a belt from Pureluxuries.com and was surprised at the speed it was delivered,the belt was of the highest quality.
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Superb customer service and excellent quality products

Quality leather products, delivery absolutely brilliant. Ordered one day after 5pm and received the item the next day. faultless service.
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Efficiency and courtesy unlimited.

I needed a replacement wallet for credit cards and notes - not interested in a coin
pocket being included. All in all I had 2 sent to me and chose the second one.

Throughout I was very impressed with the courteous emails giving progress with
my enquiry and the efficient handling of my small order.

It has been a joyful experience to deal with PURELUXURIES and will do so again
if the need arises.

Alan
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great service and product

This arrived in great packaging and amazingly quick!!! very impressed with both the service and the quality of the product. It was bought as a gift for my father and he loves it... Thanks
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Exceptional Service to go with Excellent Products

I recently bought a couple of wallets from www.pureluxuries.com and they arrived in less than 24 hours! The wallets are exactly what I'm looking and were wonderfully packaged.
Many companies want to stack-them-high-and-sell-them-cheap, but Pure Luxuries want to offer great customer service to go with their wonderful goods. I exchanged a few emails with the site before ordering as it can be difficult to get a feel for the product. The guys were great.
I will be using them again - And you should too
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Great efficient service & excellent product quality

Great items at reasonable prices.
Well packaged & swift delivery
Would use again!!
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Perfect service. Definitely would reccomend. Thanks !

Perfect service. Definitely would reccomend. Thanks !
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Pure luxuries delivered next day as promised and with free delivery.

I bought The Bridge mens tri-fold wallet as a replacement for my Bridge wallet which is is just about falling apart after many many years of everyday use, been looking for similar or preferably like for like replacement, searched on many Bridge website suppliers and the official Bridge website product brochure for some time now but none had the features I liked on my old one, so was surprised to find an exact like for like model on the Pureluxuries web site. Ordered item mid afternoon and it arrived in the post following morning and considering free delivery is excellant service by any standards. My only gripe is with the wallet in as much it does not have the feel of quality as my old wallet and other items we have bought from The Bridge over the years, what stood out is the trademark tartan lining has been is replaced with a different and in my opinion inferior plain black liner also does not seem to quality or feel to the leather also missing is the - Palletterie D Fente Made in Italy - embossed stamp inside the wallet. Which makes me wonder if this is of the same traditional quality of older items and is now being made up in another low cost country (china?) Im not returning this item as it fits my use but I would like to know if this product has the same pedigree and will last as long as my previous wallet.
Pure Luxuries

Reply from Pure Luxuries

Good afternoon Andrew,

Thank you for your feedback and review, I'm sorry to hear that. We do source all our wallets directly from The Bridge, and haven't had any issues with the quality since we've stocked them. The manufacture is still carried out in various locations across Italy, as well as at their new premises in Eastern Europe to maintain the high standards of quality the brand name is associated with.

You can read about The Bridge's current production on their website here: http://en.thebridge.it/production and if there is anything else I can do to help please ask.

Warm regards,

Pure Luxuries customer care team
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very poor product description and customer service

I am super disappointed, the colour does not match at all that one of the picture, its photoshopped,its not yellow at all but greenish.
0 professionalism, cannot return it back. I would never shop here again.
Pure Luxuries

Reply from Pure Luxuries

Good afternoon,

Thank you for your review and feedback, I'm very sorry to hear that you were disappointed with the product and our service. We do make every effort to ensure our pictures are as accurate as possible, though due to individual monitor settings these can vary slightly from computer to computer.

We do include our free pre-paid returns label in with every order, so if the bag isn't to your liking it can be returned during the stated returns period for a refund or exchange as you prefer at no cost to yourself.

I hope this helps, and if there is anything else I can do please ask.

Warm regards,

Pure Luxuries customer care team
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Great product, great service

It took me a while to find a suitable smallish cross-body bag; this is a great product and great value, arrived quickly and packaged well.
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Beautifully made, stunning colour, fantastic quality.

I have several things from this company and the quality is exceptional. The packaging is beautiful without being excessive and I keep all the boxes afterwards to store jewellery and small items. I would have no hesitItation in recommending Tumble and Hide products or this company. I returned one item as it didn't suit my needs and it was refunded very quickly indeed. I have bought leather goods from all over the world, and I would hesitate now in using someone else. If they sell it here, then buy it, you will be delighted with the service, and quality. You pay for what you get in everything, and their stuff is worth every penny.
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Great wallet. Great customer service.

What a great company. They do not normally deliver to the U.S.A., but they were more than willing to help me out. They not only delivered a beautiful wallet but also offered me the most amazingly responsive customer service I have experienced. They tracked my package for me and answered every question I had. Thanks! Steve from New Jersey, USA

Pure Luxuries Details

About this company

Visit Pureluxuries.com

Contact information

We live here: Units 3-6 Sharpes Mill, White Cross Business Park
LA1 4XS
United Kingdom

Category

Pureluxuries.com is ranked 26 out of 90 in the category Fashion Accessories

Pureluxuries.com is ranked 10 out of 31 in the category Bags and Luggage

Pureluxuries.com is ranked 127 out of 742 in the category

Pureluxuries.com is ranked 18 out of 144 in the category Gifts

Pureluxuries.com is ranked 3 out of 8 in the category Leather Goods

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