Pure Pens reviews

Pure Pens reviews

Excellent
9.8
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Review by confirmed purchaser

Very good service and very quick delivery.

I loved the way that the company would change my order destination. I am very happy and I will definitely buy from them again.
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Review by confirmed purchaser

good service, fast delivery, good webshop

The website is working like a charm, fast, responsive, clear, no surprises. Paying was fast and worked, delivery was fast and good packaging. Nice work, keep it up. I'll be back. :)
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Review by confirmed purchaser

Excellent service with friendly staff,

I bought a Noodlers flex pen which arrived within 2 days, I had a problem with the pen so rang up pure pens who dispatched a new pen to me there and then. They send out the pens very quickly and have an excellent and friendly after sales service. I wish all companies were as helpful and caring about their orders
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Old fashioned service in a modern world

First time purchaser from Pure Pens.
I placed an order late on a Weds night. I was emailed an apology on the Thurs morning to say that an item I ordered was actually out of stock (the website stock level was wrong) and was offered an alternative item for free as a way of saying sorry, if that was acceptable?
The alternative was fine, emailed to say so on Thurs evening and my pen and inks arrived Saturday morning.

What a refreshing change to see that level of customer service in today's society. I would recommend Pure Pens and will definitely use again.
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Review by confirmed purchaser

Great and timely service

I got what I wanted, timely and to my liking. Thank you.
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Review by confirmed purchaser

I buy regulary with confidence.

There's never any delay, and I cannot recommend Pure pens too highly. I look forward to my next transaction.
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Review by confirmed purchaser

All fine, recommended seller

quick delivery, item as described, no problem. A seller you can trust
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Review by confirmed purchaser

Very good choice and service

I already bought some items from Pelikan Pens a couple of years ago; now I did the same with Purepens and still the service is very good: my parcel was delivered in a really short time, and tracking immediately available (unfortunately not yet in my hands, due to Italian post service not as efficient as it should... hope my pen and inks will be in my hands tomorrow)
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Review by confirmed purchaser

Good service, immediate dispatch

I sent my order late a Friday afternoon, but my order was still sent the same day. When I got my parcel it was packaged well and everything was in good condition.
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Review by confirmed purchaser

Fast service and just as described, Thanks

Fast service and just as described, Thanks
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If you ever need a pen

You know the marks and spencer advert its not just m n s ? well its the same here with pens, its not just any pen. great service.
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Fantastic Service

I got a faulty pen, but of no fault of Pure Pens but of the manufacturer. They dealt with the situation perfectly and were very happy to exchange the pen. Love the service! I will definitely be buying off them in the future.
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Review by confirmed purchaser

Excellent service

Fast service, great prices and a lot of different inks available. Loved the service. 100% recommended.
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Review by confirmed purchaser

Good price, prompt delivery - would recommend!

This was the only UK supplier of the particular pen I was wanting. Because it was a US import, there were some issues with the availability of different colours, but the website was clear about this. Pricing was really good, and delivery very prompt. I will definitely use Pure Pens again.
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Review by confirmed purchaser

Much faster service than I expected & product was exactly as I ordered it.

I didn't expect the pens to arrive as soon as they did. Everything was just as I ordered it, and two or three days sooner than I'd imagined. Well done, Pure Pens!
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Service with such goodwill that it makes me want to buy lots more pens!

Pure Pens is the kind of business that once existed on every High Street, namely a family-run shop with staff who really want to help. They guided me through replacement of lost pens, providing Insurance Receipts and then, exchanging, a pen that had been wrongly ordered. All this and free delivery to Hong Kong.
I am in awe of such service - it gives me cause to trust online shopping.
Well done - you are awesome! Pam Barton, Hong Kong
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Review by confirmed purchaser

Perfect

Reccommend, fast and very good services.
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Review by confirmed purchaser

Excellent service

Niche pens are exceptionally prompt and speedy and when they ran out of a small bottle of ink they sent me a large one at no extra expense.
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Review by confirmed purchaser

Professionality without frontiers.

I have purchased two Ahab pens from Pure Pens and both for two Xmas gifts.
The first one was great in all senses, the second pen, alas, had an issue with the cap. After having contacted them and explained my problem, they were so kind to solve the problem without quibbling. I have bought now another different item for my second gift but I hope that they will accept me again as customer in case of future purchases.
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Review by confirmed purchaser

Noodlers Ahab Flex Pen

I have received the Ahab flex pen, ordering it after time spent researching the pen on the internet. now getting to grips with how it behaves.

Delivery by Niche Pens was excellent, especially in the run up to Christmas.

Now to get scribbling

Will definitely order from Niche again, and will gladly recommend them to friends

Niche Pens Ltd Details

About this company

Visit Pure Pens

Contact information

Call us on: 01443842608
We live here: Suite 9, Rizla House
CF37 5SP Pontypridd
United Kingdom

Category

Pure Pens is ranked 2 out of 15 in the category Art Supplies

Pure Pens is ranked 5 out of 73 in the category Office Supplies

Pure Pens is ranked 3 out of 14 in the category

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