I have purchased two Ahab pens from Pure Pens and both for two Xmas gifts. The first one was great in all senses, the second pen, alas, had an issue with the cap. After having contacted them and explained my problem, they were so kind to solve the problem without quibbling. I have bought now another different item for my second gift but I hope that they will accept me again as customer in case of future purchases.
I have placed orders twice recently, and the items have arrived very quickly and well packaged each time. This just cannot be said for a lot of online retailers. Recommended, no reservations at all, very good.
Brilliant store with a wonderful, quality product range and the delivery of my pen was super fast! Almost perfect, although an order received email wouldn't have gone amiss. Would definitely use again and recommend.
Customer service and attention to detail is second to none. Great quality products sold by people who know their products inside out and are passionate about them. If you like pens etc., this is a great place to do business.
I order the case for a Christmas present and within two days it had arrived. It looks so different to anything else and is very flexible in how it can be used. The bonus is that everything is zipped in and cannot come apart in a briefcase or bag.
EN: In my shipping was some problem in my country (local, Polish Post is not verry reliable and often loose non tracked parcels). But Pure Pens quickly solved this problem. It was verry good contact with seller who did everythin to delivere my order. 5 stars and more. I recomended, and I will shopping on Pure Pens more than once. ----------------------------- PL: Sklep jest bardzo rzetelny i profesjonalny, bardzo dobry kontakt ze sprzedawcami, zawsze pomogą i wszystko wyjaśnią. W pełni polecam. Przy zamawianiu zawsze wybierajcie shipping z trackingiem mimo, że droższy. Nie śledzone przesyłki zza granicy nagminnie są kradzione na Poczcie Polskiej (jebany PRL), o czym przekonałem się boleśnie już kilka razy (często kupuję za granicą), i co często się zdarza również innym internautom. Przesyłka z trackingiem jest śledzona, i dostarczana na terenie kraju przez GLS, a nie przez Pocztę Polską. Dostawa w ciągu kilku dni.