Quality Diamonds reviews

Quality Diamonds reviews

Excellent
9.7
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Review by confirmed purchaser

Very helpful, great price too!

Paul was extremely helpful throughout, helped me choose the perfect ring - and what I was most impressed with was his willingness to find me a good deal rather than just sell me the most expensive diamond. We searched for what I wanted, and got a diamond shipped over from India which saved me about 30% on the cost. I'm totally delighted and would not hesitate to recommend them.
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Review by confirmed purchaser

Fears were melted away!

Having explored in great depth the way to purchase a good diamond for a reasonable cost (everything from weekends away in Antwerp, to hiring diamond 'guides') we finally settled with Quality Diamonds. We were convinced there was too much scope for being ripped off but our fears melted away when we saw the stone for ourselves. It was inscribed with almost invisible laser etching for identification to match the diamond with the certificate so we knew that we held in our hands what we had bought, and the option to view the diamond before fully committing the other 50% of the cost with a promise of a full refund if we weren't happy, gave us further assurances. The stone was beautiful and well priced. We would definitely go this route again in future.
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Review by confirmed purchaser

Fantastic experience

What a pleasure it was to buy a ring from this company. The website is very simple to choose exactly what you require and the staff on the telephone are very knowledgeable when you talk to them.
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Review by confirmed purchaser

Quality service and excellent price.

Friendly, helpful and knowledgeable about the products they sell. No attempt at hard sales, simply did their best to get me the perfect ring and diamond!
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Review by confirmed purchaser

Brilliant from start to finish

From the word go the service was great, they tailored the search to find exactly what we wanted and then took us through every step. Would definitely recommend!
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Review by confirmed purchaser

Excellent service from people who know their stuff

Always great advice and good value. Thanks.
Quality Diamonds

Reply from Quality Diamonds

It was great to see you again Andrew!!!
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Review by confirmed purchaser

sparkling diamonds

Very friendly and efficient. Was a great help in choosing right diamonds for my earrings. Made sure I was happy with final results. Needed to change screwbacks to butterfly backs all done in a day and was able to enjoy my jewellery. They are beautiful and valued at twice what I paid!
Quality Diamonds

Reply from Quality Diamonds

Thanks for the great review Gill, it really helps our new customers buy with confidence, AND we love that you love your new earrings!
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Review by confirmed purchaser

Friendly and Helpful Service from Experienced Staff

Our experience of Quality Diamonds was on the whole very good. There was a slight issue sizing one of the the wedding rings but this was resolved promptly and without fuss. We're both very happy with the rings. They offered a large range of ring styles which gives plenty of options and will cater for all tastes. Paul and his colleagues were friendly and helpful and we'd definitely recommend them to friends and family.
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Review by confirmed purchaser

Brilliant quality and service

I had spent all morning looking around the other stores on Hatton Garden and had to endure the usually cheesy sales pitches with over inflated prices. When I arrived for my appointment at Quality Diamonds I immediately felt comfortable, no pushy sales staff, no ridiculous pricing, just very straight forward informative approach. I had researched the cut and size of diamond before hand, but I was still provided with all the details about the characteristics of what I was looking at. The diamond I was interested was not in the UK and a deposit would be required to bring it over. The fact that if I didn't like it I could have a full refund was reassuring and when the diamond arrived a week later I was extreamely pleased. It was exactly as described and was exactly what I was looking for within my budget. No other store I had visited was able to offer the cut, size, colour, clarity and GIA certification of diamond I wanted for my budget, yet Quality Diamonds were spot on!!
After choosing the setting, the ring was ready in little over a week and I am happy to say that my Fiancé absolutely loves it!!!!
I would highly recommend Quality Diamonds as you never feel pressured into a purchase and the stones they have available are really top quality!!
Quality Diamonds

Reply from Quality Diamonds

Giovanni it was lovely to meet you. We enjoy the challenge of finding unusual diamonds for our customer, but we really love surprising them with exceptional quality for their budgets!
We look forward to seeing you again - don't forget as you bought your engagement ring from us, you are entitled to a 15% discount on your wedding rings... visit http://www.qualitydiamonds.co.uk/wedding-ring-offer for more details
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Review by confirmed purchaser

From order to delivery QD were fantastic.

From ordering to receiving the diamond I was pleased with the service I received. I spoke with Tobias for the most part through the order to delivery of the diamond.

There was a small delay from the original estimate of delivery, however I couldn't complain with the level and quality of the service and will be using them again.
Quality Diamonds

Reply from Quality Diamonds

Hi Phil,
Thanks for the great, and honest review. We work very hard to make the process of selecting, buying and creating the perfect jewellery as smooth and seamless as possible!
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Review by confirmed purchaser

Excellent value and service, I would recommend Quality Diamonds

The website was easy to use and the service was friendly and informative. My ring was ready within a week as promised and I am very happy with it and the price
Quality Diamonds

Reply from Quality Diamonds

Hi Debbie, it was great to meet you and we are really pleased that you love your ring!
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Review by confirmed purchaser

Excellent, undeliverable service..

I ordered a replacement wedding ring as a surprise for my wife's birthday, a last minute present. After a few phone calls a got confirmation the ring was dispatched for delivery the following day. The service and desire to completely satisfy my request was excellent and the product quality to match. The price was almost half the cost of the High Street....Thank you so much....
Quality Diamonds

Reply from Quality Diamonds

Thanks for the great review Les, and a very Happy Birthday to Mrs S!
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Review by confirmed purchaser

Perfect.

Great product, great service. What more can I say?
Quality Diamonds

Reply from Quality Diamonds

Thanks for the great review ;-)
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Review by confirmed purchaser

Fantastic

The whole experience was amazing, from being taught about diamonds and how they are cut and the look and size etc.
I not only was able to design the exact ring i wanted but it paid off with the response i got from my now fiancée.
Even now to get the ring resized has been amazing they were so helpful and the time to do it quoted is great we are both so impressed by the whole thing.
Quality Diamonds

Reply from Quality Diamonds

Thanks for the Dazzling Review - and a massive congratulations on your engagement!
We look forward to seeing you again in the future - don't forget as you bought your engagement ring from us, you are entitled to a 15% discount on your wedding rings... visit http://www.qualitydiamonds.co.uk/wedding-ring-offer for more details
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Review by confirmed purchaser

A very easy place to design and buy wedding rings.

I decided to buy my own wedding ring a month a go and I cam across with quality diamonds. My fiancee and I, both of us managed to discuss and design proper couple rings togwther. The service was very good. Although my delivery was a bit late, the sale team responded quite quick after I emailed them. Next day later, I receieved a phone call told that my wedding rings is on its way for delivery.
Quality Diamonds

Reply from Quality Diamonds

Thanks for the good review Amin! Of course we work really hard to try and ensure that every order is perfectly executed, however sometimes things do not go entirely according to plan - we do however pride ourselves on sorting all problems out quickly and without fuss!
We look forward to working with you again!
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Great , service , great price, great product,nice people.

Having dealt with Paul on a number of occasions, I would thoroughly recommend Quality Diamonds to be the best option for obtaining the finest diamonds at the very best prices, with great design and advice to ensure satisfaction .
With Quality Diamonds your paying for the diamond, design and setting as opposed to the heavy marketing cost and infrastructure of a high street brand ,
Ultimately gives the opportunity to buy a bigger better quality diamond for the same price ,which still incidentally arrives in a very cool box !
Quality Diamonds

Reply from Quality Diamonds

Thanks for the great review, and we love that you love our jewellery boxes!
We hope to work with you again soon!
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Review by confirmed purchaser

Outstanding services that enable a dream to be for filled.

I received excellent customer service and was given personal advise with regards to my demanding request. It was evident that customer satisfaction is a key priority within this company, and delighted I am. I would highly recommend and should I come into a win fall I will use Quality Diamond again.
Quality Diamonds

Reply from Quality Diamonds

Kimberley, we love a challenge, and demanding requests give us something to get out teeth in to! We very much hope that we get to work with you again in the future!
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Review by confirmed purchaser

Great prices and great service

I've recommended Quality Diamonds to several friends as I found them brilliant. Having never bought diamonds/rings before I wasn't really sure of the process but Paul was very helpful. He made the whole process very simple and easy and made me feel valued even though I didn't have the biggest budget. We even went back to get wedding rings from them as they were so good.
Quality Diamonds

Reply from Quality Diamonds

Thanks for the great review Matt! It was lovely to work with you again, and we look forward to seeing you again in the future!
QD
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Review by confirmed purchaser

Very helpful,

Could not be more helpful, turnaround time quick too. Thanks
Quality Diamonds

Reply from Quality Diamonds

We are always happy to help! Thanks for the great review. QD
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Review by confirmed purchaser

Great service. Very easy to deal with and knew their stuff

Great service. Very easy to deal with and knew their stuff
Quality Diamonds

Reply from Quality Diamonds

Thanks for the great review Emily, Rose Gold is such a beautiful metal!

Quality Diamonds - We Promise...

To give you the best price you can find

We strive to bring you the best prices humanly possible and we truly believe you won’t find better value in the UK on 100% natural, certified, untreated diamonds. But if you do find a cheaper diamond of the same quality, from a reputable high street or online retailer that we can verify is in stock, available to purchase and not at a one-off sale price, then we will happily match the price. 


To deliver the diamond you’ve chosen

We encourage you to spend time choosing the perfect diamond and we believe you should get exactly what you ordered. If we’re not able to provide you with the diamond you chose for any reason, we promise to inform you and help you select another diamond of equivalent or higher quality for the same price.

A perfect fit

When you’re ordering a diamond ring, getting the right size can be a worry - especially if you’re buying it as a surprise for someone else. If it doesn’t fit perfectly when it arrives, you can return it to us within 30 days to be resized once free of charge.

To give your money back if you’re not happy

We want the first time you lay eyes on your diamond jewellery to be love at first sight. If you’re not 100% head over heels, for any reason, you can send it back to us within 30 days for a full refund.

About Quality Diamonds

Quality Diamonds are wholly committed to providing the very best diamond buying experience. Specialising in diamond engagement rings, diamond earrings and wedding rings, our balance of superb customer service, exquisite products and outstanding prices ensures we are one of the market leaders in the online Jewellery Industry. Why not visit us at our offices in Hatton Garden or Milton Keynes and we'll give you all the knowledge and advice you'll need to make sure your special purchase is made with confidence.

Visit Quality Diamonds

Contact information

Call us on: 0333 600 5040
We live here: Third Floor, Baird House 15-17 St. Cross Street, Hatton Garden
EC1N 8UW London
United Kingdom

Category

Quality Diamonds is ranked 11 out of 89 in the category

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