Saw some really in kit here. Paid for it and got the usual confirmation emails saying I'd paid, bit the nothing. They took the money from my account but my account said "Processing". Same story several days later. I tried ringing customer service but it disconnected after two rings. I emailled customer service and got an automated acknowledgement but nothing further.
Goods arrived within timescale but the website still said "Processing" till after delivery. Hmm. Not very satisfactory but at least the items were good when they arrived.