Not sure how the system works but it does - a good internet price from a company in Yorkshire for a known brand of radiator delivered by the local branch of a major plumbers merchant in Wiltshire ten days later. Sales updates and delivery date confirmed by email so all in all a very smooth transaction.
Telephoned the company to ask delivery date told in stock so wld receive within 5 days. I placed the order paid and thought no more. I telephoned to confirm delivery date and was given a date 2 weeks away which messed up the project!!!!!!!!!!!! Suddenly it was out of stock not just with them but now the suppliers. I had telephone another company who had also sed in stock but chose these purely as cheaper.
cheaper not always better.
Ordered two Myson compact large sized rads, arrived spot on time as promised the following Friday. Delivered to bedrooms as requested to the delivery depot driver. Kept informed throughout by email. Very good service and decent internet price.
advised delivery date of 1/10/2013 3 days later on 17th.
I would have ordered elsewhere if I had know I would be waiting over 2 weeks for urgently needed parts.
Ordered some radiators on a Tuesday, on the Saturday received an email from them stating they had made an error on the pricing and that they would need to charge over double the website price. Obviously told them i didnt want them as they were now not the cheapest. Then noticed they charged my card on the Tuesday. Still no refund over a week later
DONT USE THEM THEY TAKE YOUR MONEY, DONT SUPPLY THE GOODS,
NOT A REPUTABLE RETAILER
Took longer than advertised to complete the delivery.
I ordered a radiator on 15th August and payment was taken in full the same day.
Some time before 23rd August I was told the radiator would be delivered on Wednesday 28th of August. I rang and told Radiators UK that I would be on holiday and not in a position to accept the radiator on 28th, and could they re schedule for 2nd September, which they agreed to do. On 3rd September I rang to find out where the radiator was and was asked to wait for them to contact the carrier. After four hours I rang again and was told they were still waiting to hear from the carrier. A short while after that Radiators UK rang and told me there was no stock of this radiator and Myson (the manufacturer) had no idea when stock would be available and it was likely to be well over 6 months. How come they did not know about the stock situation when they took my money?
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