Purchased a Reina Pienza shiny Chrome Radiator. Item was cheaper than most on the internet and they could deliver the item next day. Spoke to Ray (think I have your name right) various times to ensure I was getting the correct items as per the picture in the email. Ordered item around 11am for next day delivery. Item was delivered next day before lunchtime. Item was well packed and goods were perfect and as ordered. I have not installed the radiator yet as my plumber is doing it later this week, but the radiator is stunning and well worth spending a bit of money on. It will finish my bathroom off perfectly. Thank you again for such a smooth purchase
Having contacted them regarding a particular rad, they range back promptly confirming not in stock but gave us an alternative which was most helpful. A Lady called Eylem was extremely helpful. Having ordered the alternative they emailed promptly regarding the order and delivered when they stated. Efficient company.
I've purchased from Radiator World about 6 times over the past 2 years and each order is confirmed promptly by email, with delivery the next day. I've had queries and have needed to call their (small) team who've helped efficiently each time. I needed to return wrong valves I'd bought and was able to get a refund without hitch. Excellent service, will keep using them.
I ordered a large white radiator. I received an e mail on the day it was due to be delivered to say the courier couldn't deliver and it would come the following day, as it was heavy and they needed a different vehicle. It eventually arrived the day after that - but they sent a black one! The invoice and the delivery note clearly stated it was white. Very helpful people, arranged for courier to deliver the correct item and take away the wrong one, but by now my builder and plumber had wasted five days.
We ordered a chrome radiator for our new bathroom with Radiator World and were very pleased not only with the product and their pricing, but also their service which was superb. As promised, the radiator arrived the very next day and is just as expected. Would definitely recommend/use again.
I was telephoned within a few moments of ordering online to advise me that the radiator I had ordered wasn't available, but was offered an identical radiator with a different name, at the same price rather than the usually slightly higher rate, which I was happy to accept and it was delivered next day -excellent product excellent service excellent price
Ordered black designer radiator, came next working day as stated. There was some scratch marks on one of the panels but contacted Radiator World and was replaced next day and damaged one collected on same day.
Will use this company again when I next replace another radiator.