Rattanwarehouse reviewed by

Hockley, GB

1 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Customer service missing!

After placing an order was informed payment can only be bank transfer or cash on delivery, due to the amount of the order I wasn't comfortable to do this having never used this company before.

Rather than advising me payment was these two options only <Personal data removed> at Rattan Warehouse decided to send a rude email instead.

All in all rather disappointing as I would prefer to work directly with a company than follow <external link removed>.

I would like to add that <Personal data removed> at Rattan Warehouse has just sent me another rude email and reported my review asking for it to be removed. Surely reviews are supposed to be honest, positive and negative. If customers only get to see the positive comments it isn't a review?
    Rattanwarehouse
    TrustScore 9.7 / 10
    92 Reviews

    Reply from Rattanwarehouse

    You have never been a customer nor have ever bought anything from us so know nothing of our 'customer service' for all we know you are from another company. How you are allowed to leave a review without buying anything is beyond me, makes a complete mockery of the review system...
    NOT A CUSTOMER
    NEVER BOUGHT FROM US
    REALLY CRAZY STUFF......
    Comment (?)