Used this company for a family holiday. They are useless. Don't provide confirmation emails. When they do they will turn up at a different time and no service is provided. Contacting their 'customer care' is a waste of time as they don't answer the phone and they take weeks to reply to emails. They take your money and run (actually they don't show up) My advise is to use a local taxi service which can be booked through hotel reception. Much better value and far less likely to let you down.
To reply as a company, please log in to your business account.