Booked both a private transfer for 2, and a group transfer for five. Both prices were competitive and all went smoothly, with no delays, hiccups or problems. The two people transfer was also in a mini-van rather than car, but I had understood this could happen from the booking notes prior to confirming, and so was not an issue.
Travelled to Tenerife for many years, decided this time to save some money by using Resort Hoppa .Providing you are happy to make multiple drop off,s and pick up,s, on your return journey I have know hesitation in giving them a 1st class recommendation.
I had booked and paid for a four stop drop off so was a little dissappointed when I was at drop off point number 7. My pick up on the return journey was the last one so no complaint there. I realise that in busy times there has to be a maximising of resources but as I said not quite what I was expecting.
We booked by telephone and a very pleasant lady could not have been more helpful. The Invoice gave clear instructions for both pick up and return. Arrived at Las Palmas and easily found their agent. Within a minute we were escorted directly to the taxi, a clean, large saloon and straight off to resort. We checked the return pick-up time on their web page, which advised us to be ready 10 minutes before the stated time. We were and the taxi arrived early (no worrying whether or not the taxi would be late!). This time it was a people carrier and we wondered if there would be other pick-ups but we drove straight to the airport. Both drivers were very efficient and, at the end of the journeys, wished my wife and me a pleasant holiday/safe flight home. Obviously I can only speak for my experience, but everything went like clockwork, no hassles at all. Will definitely use Resorthoppa again.
We were caught up with problems at Gatwick on Christmas Eve and our flight was cancelled. We flew to Faro Portugal on Christmas day and were concerned about our transfer as it was Christmas day and had missed our booked transfer for the day before. When we arrived at the airport Resorthoppa had hired a bus and driver to pick us up at the airport and transfer us to our destination.
We were extremely grateful not to be stranded at the airport and their commitment to their clients was clearly evident.
Busy shuttle service, buses usually full, but very reasonable cost and always trustworthy, and on time. This service is easy to book and is very good value for money. Now the pick up times can be checked online it's easier too. I'd recommend Resort Hopaa for anyone travelling to/from Alicante. I've done many times and never had a problem.
Travelling to Los Gigantes from Tenerife south. Decided to pay the extra 50% for "speedy transfer". Should not have bothered. It promised max 45 minutes in airport and 45 minute transfer with maximum of 4 stops. It was nearly an hour before we left airport and the transfer took nearly an hour and a half. The passengers on board were going to 5 different destinations (so more than 4 stops), all of which were well off the road to LG down dead ends. The return trip was much better as the only other group were also staying in LG so no long detours off the main road.
We used Resort Hoppa on our recent trip to Fuerteventura. I found the website through a search engine on the off-chance that something decent would show up. The service was much cheaper than we had imagined it would be and was problem free. They even sent a message to the hotel to confirm the pick-up time on our way home which was posted though our hotel door.
The coach was clean, comfortable, also the driver was friendly and patient with my questionable Spanish :)
Very impressive service which we have already recommended to friends and family. We will definitely use Resort Hoppa again.
Booked a private taxi with resort hopper pick up from airport was good but unfortunately the taxi they used was not allowed down the road where our hotel was in Naama Bay so we where dropped at the top of the road and had to walk to hotel. On return the pick up was 50mins late and that was after 4 phone calls and each time being told would be there in 10mins and once again we had to walk to the end of the road for the taxi. Have used this company before with no problems but was very disappointed with service this time.
Transfer was on time both ways, service was as expected. Download the app that tells you your pickup time... saves you making calls whilst abroad to confirm. App was updated day before pickup and driver was there as stated!
I started using resort hopper five years ago by accident I had been left at the airport by the courier I booked and resort hopper stepped in and delivered us to our hotel, I have never been let down we always arrive at our hotel at the allotted time, the drivers and staff are always helpful. the cost is amazing too. I would recommend this service to everyone, as I have done. well done to you all keep up the good work x
used last year in Albufeira, portugal, really good service, there was 11 of us and they picked us up from our flight and put us into 2 minivans and took us straight to our hotel, very friendly. we were told to ring 2 days before for time for pickup and that was very good service too, so friendly. would definately recommend and use again. thanks
have no complaints,booked service on trip to majorca may13, perfect , easily found the terminal,bus pick up, comfortable journey, lovely driver, and collection to leave was exactly on time, so myself and friend arrived and left without any hassle or annoyance would definately recommend
I used resorthoppa based on a family recommendation and the fact there was a discount code being advertised on their website when i went for a look. We didn't pay a great deal for our transport to and from the hotel but on the basis of it being advertised as a maximum 10 minute journey what could go wrong?? Well, we waited nearly an hour for the transport to turn up after collecting our luggage. There was no shade and incredibly warm yet there was nobody around to provide any information as to how long the vehicle was going to be. Out hotel was very close to the airport and despite the promise of less than 10 minutes we were on a coach full of other people for over 30 minutes. We were the 5th drop off. On the way back we were waiting in the right area but when drivers arrived in similar vehicles to what we arrived on - none of the drivers called names or made any sign of trying to find the right people. I asked 3 drivers if they were to pick us up and nobody seemed to have a clue. Once we were on board we did lap after lap of the area and the journey back to the airport totaled over 45 minutes. Absolute disgrace, false advertisement and there is no way I will use again when a taxi could have job for the same price and with so much less hassle and discomfort.