[REPLY]
Staff attitude is great, but their product knowledge and investigative powers are dreadful. I thought this may apply to only one isolated branch, but others have told me similar stories of others.
It took two weeks and several visits to finally discover the goods I wanted were no longer obtainable, only for them to then give a 'phone number of a company who would modify the equipment to fit the old machine.
Much important work has been delayed all for the want of a little investigation.
Cannot reccommend them, and wife's firm is not using them again hearing of these problems. They have suffered similar ones before.
Okay I am slightly influenced by the fact that stationery is one of my weaknesses. Their range, their prices, their customer service and the quality of their products are all fantastic. I would recommend them to anyone.
Get to know your customers. Simply claim your company now. Get real customer insight and respond to your reviews. It's free.