SafeMart reviews

SafeMart reviews

Excellent
9.3
from 0 - 10
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I love dealing with SafeMart!

Last year I sold my home in a neighboring town and bought a new home in Lafayette, LA. I got online to research available security system options and SafeMart offered exactly what I was looking for which was a wireless system independent of a telephone land line. The only reason I had kept my land line at my old home was for the security system. SafeMart offers a variety of packages from basic to all the bells and whistles. Their online and phone support is really good and their agents are friendly and knowledgable--you will not be talking to someone in another country reading answers to your questions from a troubleshooting guide. My system was very easy to install and was pre-programmed for my specific needs. I'm able to check and arm/disarm my system from a remote on my keychain and can access my system from my smart phone (checking history of sensor events, arm/disarm, etc). I get all this along with excellent monitoring service for the price I paid before for just for monitoring and I no longer have to pay for a phone land line. I also have the option to upgrade, add sensors, cameras which can be monitored on my smart phone, outdoor sirens, etc. at any time. Everything works as advertised and their support is top notch. I highly recommend SafeMart.
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Superior features, easy to install at less than half the price!

SafeMart provides a truly differentiated product. The system itself is advanced, simple to install and easy to operate. We were impressed with our SafeMart installation specialists over the phone who expertly explained the process. I installed the system in just over an hour and it works perfectly. Additionally, we installed the entire system and paid one year's service fees for less than the price of just the installation charges of ADT. Great product and I recommend it to all my friends.
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Amazing Company

SafeMart is hands down the best out there. They made it easy to buy, easy to install, and their customer service is outstanding. My system works great, and I have had no issues from day 1. I have nothing but good things to say, and I wish more companies were like these guys!
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Excellent customer service..excellent alarm system,

I have used the Safemart system for about a year now and it is very reliable and very simple to operate....The installation was very easy and the associates were very helpful....
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They make everything simple, and actually care about making me safe in my home.

This was about as easy as the experience could have been. I just looked up the different parts of the system online and called their number when I had questions-- it was really simple to pick out the system I wanted. Then it was sent to my house and I set up in less than an hour with no help. I looked around and compared all the prices and found pretty quickly that SafeMart saved me a lot over ADT and the others. The best part is that I just feel so safe now. I don't find myself worrying anymore about my home and that feels great!
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Best Customer Support, Highly Recommend

I wanted to enable alarm monitoring for the security system that came with a new home from the builder. I happen to find this company through google search when exploring alternatives for Alarm monitoring, and i called, their first impression was the best impression, and so far, they have lived up to the credibility. I highly recommend
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Top Notch Services & Solutions from a Reputable Company

If there is even a question as to which solution is best for you and your family, the answer is simple. SafeMart. When it comes to safety and security, nobody does it better and more efficiently than they do. Highly Recommend
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Integrity to the core

I've known the owner of this company for as long as I can remember. I know that the product offered to his customers are the best quality with the best service. I would expect nothing less.
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Friendly, Knowledgable Staff

My experience with SafeMart was above and beyond my expectations. They were very attentive and they found a package customized for my budget and security needs. I highly recommend their friendly and very knowledgable staff.
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Easy to understand and install!

I did my research on home security before contacting SafeMart and found that they were not only knowledgeable and helpful but they were also affordable. They were never pushy with their sales and they listened to what I needed, which I really enjoyed. The SafeMart employees were extremely friendly and they made what I thought would be a stressful process easy.
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Even a Grandma can install this system

I was concerned about a self-install system, but didn't have any problems at all installing this on our doors and windows. I'd had my purse stolen and was worried about security for my home. This company shipped promptly and I installed it the day I received it. It makes me feel more secure to have this security system.
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Easy Install, Great Customer Service!

Shipped on time and a customer service rep answered a few questions I had, but the rest was easy to follow directions. No pressure from customer service rep to buy additional sensors and monitors, really was a pleasant experience. Received a follow up phone call a few days after install to get feedback on how we liked/disliked using the system. 5 out of 5 stars from customer service to easy use of system!

Thanks SafeMart!

Mike Lyon
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Safety at a great price

We have had a number of homes broken into on our block recently. The criminals were savvy enough that they were cutting wires and breaking into homes with less sophisticated security systems. SafeMart's system has helped us feel a LOT safer when leaving the house or going to bed at night. It was easy to install - it took my husband about an hour for all components. Equally effortless to use and maintain, plus the price point honestly can't be beat. A guest in our home accidentally set it off one morning recently, but the quick 3 contact policy helped us avoid a costly police call. We'd recommend to anyone!
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Trusted and Helpful Owner/Business - Wonderful Service!

I know the owner and his family personally, he is a hardworking, trustworthy man. This is a company that you can trust to give you the service and security you need to protect you and your home!
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Easy to do business with

Products arrived exactly as ordered.
Setup assistance over the phone made the process very simple.
Follow up call from the company to make usre we were satsified was a pleasant surprise!
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Easy and Friendly

I was skeptical of the idea of a DIY home security system but the process could not have been easier. I am a female and live alone and having this security system just makes me feel 100% safe. Setting it up was so easy and the price cannot be beat. I recommend safemart to anyone and everyone.
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Friendly,Truthful and Educated sevice! Safemart is a pleasure to work with..Your Safety is their concern.

When I was looking for a monitring company I came across Safemart, that was 2 years ago. I have had only good to say about this company from the beginning. For me it was a little scary not dealing with a local company, having to program my system however, they walked me through it every bit of the way and I have had no problems what so ever! Safemart employees are friendly and knowledgeable no question too big or too small. Their main concern is your SAFETY.
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Very Pleased with System and Service for over a year now.

I looked at several different companies, most using the same or very similar equipment, and found Safemart to be the best price and easiest to deal with. Since installing the system a year ago, I have not encountered any problems with the equipment and any programming issues were quickly attended to by their excellent service department. I don't work for them or anyone associated with them - actually I am a retired police officer - so you can trust you are getting good quality equipment and great service.
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Maybe the best system and technology available.

I looked for a long time for a system that does everything this system does without paying 70 dollars a month for equipment and monitoring. This system does it all, you can add on camera's and household controls. This is maybe the best system and technology available.
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The way to go for DIY security!!

After a break-in next door (owner had a leading home security solution with central monitoring, which worked well), I was determined to find a cheaper way to get the same result. I am a PhD electrical engineer, so I was sure I could do it myself. And you can, but building your own gadgets and trying to figure out how to explain to your family how to turn it on and off (much less have the mess centrally managed by a monitoring service) is really not an option if you have a full-time job, etc. The geeky things you see on the internet (involving Arduinos and Raspberry Pi computers) are cute, but just not scalable (so far). But, even if not going the "geek route", I was still convinced I could find a better way than paying $$$$ to local area installers with central monitoring.

That solution is Safemart's "plug-and-protect" system. The way it worked for me is based on choosing a very good central control panel (the Simon XTi, which uses ZWave), inserting a GSM card (I ditched my landlines 7 years ago) to allow the battery backed panel to contact a central monitoring system, and a number of sensors that you peel and stick around the house to monitor doors, windows, fire, whatever. The process is very straightforward. You go to a website and fill out a form with your ideas in mind as to where and how many sensors of each type you need. After talking to Safemart, my order was shipped in a single box. Setup was straight-forward. Each sensor was labeled based on my initial choices (e.g. "living room motion sensor") and the panel was pre-programmed to "know" all of this.

I have been inspired by the simplicity and transparency of the "Plug-and-protect" concept. Adding and removing sensors is very easy, and gives you the control of a DIY solution, while preserving all the benefits of a professionally monitored solution. They have great videos that walk you through almost anything you want to do in terms of expanding or changing your system. I have purchased add-ons through eBay, and if there was an easy ZWave dev kit (they cost thousands of dollars at present), I probably could still make up my own gadgets.

I have been happy with Safemart so far. We had a defective sensor (it was way too sensitive) and they quickly replaced it within days. We have had some false alarms, it was easy to work with the monitoring service to deal with them. We have another 9-10 months, and we will after that not require a contract. But as it looks, I don't see a reason to stop.

There is one caution for people going this route, and it was a bit stressful, and that has to do with getting the local permit paperwork. We found, in Albuquerque, that this is quite a painful bureaucracy, designed not for the DIY home security crowd but for the "big guys" and locals who do this professionally. They were very unpleasant in dealing with my wife, who being an attorney does actually know how to read the fine print and wade through complex processes. Even she found this to be an unholy mess. Safemart kind of glosses over this, in my opinion, although I did find emails that mentioned it, which I didn't read carefully. Most of this is beyond SafeMart's control, but I think it should be emphasized, blatantly if necessary, so that others do not have to go through the unpleasantness unaware.

Other than the ordeal of permitting, however, I have been very happy with Safemart, their customer service, and the resulting system we have in our home.

SafeMart Details

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Contact information

Call us on: 888-902-9736
We live here: United States

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