Reply from Safestyle UK
[REPLY]
- Reviews (69)
- Audrey Tarver
- 1 Review
Safestyle; You know the one - Id say the best one
After having the windows done on the front of our house by a different company, we chose to try Safestyle to do the back of our house including the French doors. Well, we wished that we had used Safestyle from the start. The rep was friendly, informative and not pushy at all. We decided to go ahead with Safestyle, and once we agreed the price and filled in the paperwork, he gave us the installation date there and then. The surveyor phoned to make an appointment to finalize the measurements, and arrived within a couple of hours of the rep leaving. We were kept informed of the progress for the manufacturing of our new windows and French doors, and the installation date was brought forward by about 2 weeks. The fitters arrived on time and got to work taking out the old and putting in the new. After clearing up after themselves, I was shown how to use the locks and also the fire-escape bedroom window. I checked the windows and French doors and could not find any faults at all. Well done Safestyle UK. I would definitely recommend this company.
Mr Alan Tarver
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- Anne Soper
- 1 Review
Restored Faith in Double Glazing Reps !!
After deciding we really needed to get new windows for security reasons as ours were really old i made the dreaded phone calls! i had 3 quotes and 2 visits 1 very strained visit and then a Safestyle rep came out. What a difference no pushing me into buying just gave me the facts and figures BRILLIANT! After orgnasing the financal part i was straight back on the phone to book a surveyor within 6 weeks windows are in, fitters were great , punctual , efficient and clean and tidy would recommend to anyone. After service care also cannot fault. Thankyou SafeStyle !
- Pamela Wild
- 1 Review
brilliant cant fault them
I found all the representives,surveyers and workmen all very friendly and efficient. They all arrived at the alloted time were curtious and friendly and knew what they were doing, they did not try to sale me anything I did not want and I am very grateful that I had them done my house is so much warmer now I wish I'd done them years ago
- Mr D.J.Wilkes
- 2 Reviews
A five star job from a five star company.
I dreaded the day the windows were coming out, but the three man team that arrived were polite efficient clean and tidy. It was out with the old frames and in with the new it went like a dream. I wuold recommend Safestyle to a any one I know who wanted new windows.We picked the best company.
- Simone Thomas
- Leeds, GB
- 1 Review
Rudest people I've ever spoken to
Couldn't decide where to get new windows from so went for a few well known companies. As I work shifts my partner and I had spent days looking in various showrooms so we had an exact idea of what we wanted. On the day of the quote I had to work as I work for the emergency services. Salesman turned up and refused point blank to do a quote, even though my partner was paying for the windows and knew exactly what we wanted. I rang the company and the sales staff were rude, arrogant and told me they 'didn't need the custom' and they are the top window company in the area. Told me they wouldn't do the quote for my partner alone for his own 'security' but yet when I called (not giving my name) and said I own a house alone but wanted a quote they were happy to send a salesman to a single female. Staff just argue with you, talking over you and basically called me a liar. Didnt get as far as a second quote, wouldn't touch them now with a barge pole. Can't find bad reviews on their website as they only post the good ones.
Reply from safestyle-windows.co.uk
We would really like to apologise for any issues you have had trying to receive a quote. If you could please forward any further details on to us at customer.care@safestyle.co.uk we would like to investigate immediately to make sure this doesn't happen again in the future.
Kind Regards,
Safestyle UK
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- Simon White
- Yateley, GB
- 2 Reviews
Brilliant, Fast with a stunning finish!
After debating which company to chose to fit my windows, front door and french doors i decide to get a quote and chat with safe style, i booked in an appointment for 4pm on a thursday afternoon, 4pm on the dot that thursday and charming salesman came round and went through everything, and i mean everything, there was no question he could not answer and was not only informative but understanding and helpful. I decided to chose safe style and after locking in my final price, i had booked my fitting date that day. I was kept up to date with everything that was happening and even managed to bring the installation day forward by 3 weeks. On the day of fitting i was told 2-3 men would arrive between 8-10am, at 9.20am they turned up and went straight to work. All 3 men were friendly and polite and have a very professional work ethic, they went about with the fitting with minimal disturbance and a friendly smile. Once all the windows, front door and french windows were fitted i was given a check over them all before signing off on the job. The finish was stunning! an easy 10 out of 10, i could not be happier with them, straight away on the first night i could feel the difference, my house looks 100x better felt 100x warmer and not only am i very proud to have them fitted but i feel so much more secure and safer at home. I would jump at the chance to recommend Safe Style to anyone who's looking to replace any windows or doors, you would not be happier with the overall job. Total pleasure!
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- Chris Shaw
- 2 Reviews
Brilliant service, and quality windows.
We had all six of our windows replaced and our front door, by Safestyle UK in April 2013. The service was excellent and the windows themselves were very good quality, solid and substantial, with plenty of security built in too. The fitters came at about eight in the morning and just two of them. They were fantastic and never stopped all day, even for lunch! The quality of their workmanship was amazing, and when they had finished you couldn't tell we'd had windows removed and replaced at all. They finished the six windows and our new guard door on the front by five pm, and we were highly impressed with all aspects of their work, and their friendly manner. We did have one problem? One of our bedroom windows had been made with the wrong proportions of top panel to bottom panel, so didn't match the other bedroom window. This turned out to be no problem at all in the end as one of the fitters got straight on the phone and sorted it all out so that we didn't have to do anything ourselves. The company remade another new window and came back a week later to swap the windows over. One man came and took out the odd window and put the correct one in again, all inside an hour, and you couldn't tell he had been here at all? Now our windows look beautiful, and the new guard door in place of our old front door is not only very secure, but is a little work of art and we love it! So all in all a very positive experience from start to finish, and we would recommend Safestyle UK to anyone.
- Jay Dunn
- 4 Reviews
Top notch service at a very affordable price.
I was very sceptical when the Safe Style representative claimed he could beat my trade price for windows. The quote given was fantastic and we did not hesitate to follow through on the offer. We were kept informed of the progress at every stage and the entire install was complete within three weeks of signing up. The installers were friendly and installed the windows to a very high standard. The site was left if a clean and tidy state. We have received several follow up calls since the install to check that everything met out satisfaction. Would recommend 100% without any hesitation.
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- Hannah Simmons
- Bristol, GB
- 2 Reviews
Couldn't be better!
After waiting nearly 20 years to get new windows and a front door, the experience with safestyle couldn't have been better. From the salesman and price, to the installation It was a faultless service. It was only about three weeks from choosing our product to it all being fitted, with calls from the company to check we were happy with each step, the two guys who fitted our windows worked practically non stop from 8am until 7pm and left no mess, infact I kept thinking there were more than two because they worked so fast , although with minimal noise, apart from the obvious! I have always been a bit nervous about picking the right company for this job as you hear many 'horror' stories.....well I'm very glad I picked safestyle, and it makes me smile every time I pull up to my house to see it looking so good!
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- Arthur Aardvaark
- 1 Review
Safestyle, safe hands!
Don’t let anyone tell you anything negative about British workmen or workmanship. We’ve just had our double glazing installed by Safestyle UK limited. Not for these workmen arriving and sitting in the van whilst they had their breakfast. Not for these guys continual tea breaks and clocking off early. Our team arrived well before 9 in the morning, and worked through until 8 that evening, and until 8.30 on the second and last day. These guys worked, and even us providing them with tea didn’t slow down. They worked like the proverbial train. Not only that but they worked around our needs and continually communicated with us about what we wanted and kept us involved so the windows were well and truly exactly what we wanted.
At the end of the first day, apart from the fact that some of our windows had new frames in, you couldn’t tell that we had had workmen in our house all day, their cleaning up after themselves was immaculate.
The whole two days install went really well, and we felt that we were being treated as customers, so well done Safestyle for not only employing craftsmen who are more than competent, but are also customer centred.
In all the whole process from ordering, through surveying until installation was a pleasure. I would thoroughly recommend Safestyle UK for your replacement windows. You’ll be in safe hands all the way!
- John Philcox
- 1 Review
10 out of 10 - brilliant and professional
Our installation was faultless, the whole house done in a single day by two very professional and friendly fitters. We are so pleased with our 7 windows, front and back door and french doors. It's made such a difference to our house. We would definitely recommend Safestyle to anyone else - perfect
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- Debbie Ward- Was Tyas
- Leighton Buzzard, GB
- 1 Review
I would definitely use Safestyle again!
The whole process from start to finish was great. I was met with friendly and professional people at every stage. They even brought my installation date forward as I was having trouble with my old front door and this was causing a security issue. The installation was clean and professional and I'm so happy with my new front door. I would definitely recommend Safestyle and will certainly use them again when I need more work done.
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- John Gallagher
- 1 Review
Outstanding windows at an excellent price!!
We've lived at our house for just over a year and knew we had to replace both our windows and central heating. Having got a few quotes for the windows from different companies we decided to opt for SafeStyle. This was mainly due to the attitude and professionalism of the salesman but also the price. The salesman was not pushy as was a salesman from another company, who actually seemed to sulk when we wouldn't commit to him during the 'no obligation' quotation!
The window fitters came on Good Friday and were gone early that afternoon. They were all pleasant and helpful and the job they've done is very impressive. The heat retention is so noticeable and our house is now a home.
The windows have made such a difference and really improved our living conditions. We no longer have issues with condensation or cold rooms.
Very pleased indeed.
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- Bridget Carter
- Gateshead-On-Tyne, GB
- 1 Review
Red Door is the envy of the neighbourhood!
I love my new door, the shade of red is perfect and the sheeny, shiny chrome just sets it off so well.
Quite a few neighbours have actually text me when they've passed my house to compliment me on the door - which is amazing and funny to me, I've never known a door cause such a stir before.
It is fab though - I feel really safe and we now have no more draughts like we did with the old door.
It's literally one of the best things I've bought in ages - well - apart from my shiny red Mini anyway!!
- Mark
- 5 Reviews
Cannot Fault SafeStyle!
Initially we had a set of triple glazed french doors fitted at the rear of the house,along with a new front door, the weather was atrocious on the fitting day, cold, snowing, and windy, however, the fitters were superb, no complaints, just got on with the job, fitted the windows and doors, tidied up and left. The quality of these doors (French and Front door) is superb, they look amazing and make the house look so much cleaner and neat. We were so impressed we then asked them to come back and measure for a couple of windows at the front of the house, one for the bedroom and one for a landing. This time the fitter was on his own, he was absolutley fantastic, just like the previous ones, just came in, got on with the job, tidied up and left. The finish on all these products, both on the inside and the outside (Re-rendering) is great, I would absolutley recommend Safe Style to anyone!! - M Huby (Nottingham)
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- Mike Flemming
- Manchester, GB
- 1 Review
Work Well Done!
I ordered a 2 window unit including patio doors from SafeStyle. They were puttting the same unit into my next door neighbours and asked if i would like a quote. A very polite but apologetic Rep arrived at 9.00 pm of the same day and did not leave until 10.30 pm. I asked for a quote only and NO hard sell ,which he did and kept to his promise. The price was reasonable so i agreed to the contract. The whole project was completed to a high specification within a 4 week period. It took the builders half a day to install who worked in freezing cold conditions but never the less did a first class job.
I would have no reservations in recommending Safestyle UK.
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- Duncan Gordon
- Waterlooville, GB
- 1 Review
It was exactly what it said on the tin!
We ordered 9 windows and a pair of French doors and we were very pleased with the price and the installation date we were allocated. The fitters arrived by 8.30 am on the due date and by 5 pm it was job done! They cleared up behind themselves and there was virtually no damage caused to the paint work where the old windows had been removed. One glazing unit in one window was slightly defective and there was a crack in a length of guttering caused by one of the fitters ladders but by the time they left I had been advised of the date when these issues would be rectified. All in all it was a fairly painless experience and I would have no hesitation in recommending Safestyle to anyone else.
- Marie Sutcliffe
- Nelson, US
- 2 Reviews
Fantabuloso!!!!
I was really impressed with the work, the fitters, the surveyors and everyone who I dealt with in regard to my new windows.
I had been a bit nervous as I have had some workmen who weren't so scrupulous but these were like a dream. They were polite, tidy and conscientious.
The work they did was amazing. Small faults on my window sills were corrected and I am very happy with the job. I would recommend them any time.
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- Natalie Hallett
- 1 Review
New windows, new house!
It feels like we have a new house! All our rooms have changed shape! The new windows are in the style of the original ones- small pained sash. The transformation is incredible. The two fitters were fantastic, firendly, time efficient, tidy with no mess, despite the wild weather they didn't stop. Excellent service, excellent resultsI
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- Kerrie Chapman
- Bodmin, GB
- 1 Review
fantastic windows and doors
i am so pleased with my house make over, i have had all new windowsand front and back door, they have made my house look completly different, also my house is much much warmer no more curtains swaying in the breeze. The work was completed in a very high standard the window fitters were very polite and hard working and deserve alot of praise so thank you very much x
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- Adam Tunesi
- Brighton, GB
- 1 Review
Two Visits Job done
I recently had my downstairs doors and windows replaced by safestyle, an excellent price service and finished job, so I decided to have the remaining windows done upstairs and in the roof extension, again the whole job from start to finish took not more than a month and again it was an excellent all round experience, friendly and efficient. I would recommend them in the future.
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- Sue Marsh
- 1 Review
Excellent work and lovely people to deal with
From the first interview to the final fitting the safestyle people were friendly and helpful i would recommend this company to anyone wanting new doors or windows fitted. Keep up the good work!
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- Dennis Norman
- 2 Reviews
Safe by name Safe by nature
Safestyle fitted me 2 doors and windows at different times and all the workmen were very professional. The workmanship was top class and everything was cleaned up when they had finished, the house was treated with the utmost respect. I would recommend Safestyle to anyone wanting doors or windows, also they are just as cheap as most local people and their reputation is well deserved.
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- Phil Winch
- Bolton, GB
- 2 Reviews
Quick and efficient
Fitters turned up and did a splendid job of fitting new windows despite appalling weather conditions, Conditions which now no longer bother me or my wife as we are toasty warm!
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- Julie Knight
- Nottingham, GB
- 1 Review
My Safestyle Makeover
The team were professional, efficient and friendly. They cleaned up so well it was as if they'd never been! I was very impressed with the standard of workmanship and attention to detail and now instead of my house standing out for the wrong reasons it stands out because of my beautiful windows and door. Now my home has had a makeover maybe it's time to have one myself!!
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- Andrew Hunt
- 1 Review
perfict delivery
with the sales team changing date that they came over i was a little worryied but the install team were great. arrived on time installation was a great job tidyed up and cleaned behind themselves. top job.
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- Sue Owens
- Hereford, GB
- 1 Review
Excellent Service and highly recommended!
I had all my windows and doors replaced by Safestyle UK. I was very wary at first but I needn't have worried. They were helpful and supportive all the way through. The fitters were great tidying up after themselves and being considerate and thoughtful to the running of the house throughout the day, as I have a family including a 5 month old baby. The work was done quickly and efficiently, with it all done in one day. They have been in a week or so now and am still overjoyed by their work they have made such a difference to the warmth and noise levels in the house and look forward to receiving the lower heating bills in the future! I can't recommend Safestyle enough!
- Mr Hoult
- 3 Reviews
no problems and hassle free
Everything went smoothly from beginning to end. Once a price had been agreed the surveyor was arranged and work quickly scheduled. The fitters were on time and carried out the work effeciently and made sure everthing was neat and tidy before they left. This is now the 4th job carried out by Safestyle and all have been carried out to a high standard - the last fitters were the best yet!
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- Lesley Featherstone
- Newcastle upon Tyne, GB
- 1 Review
outstanding fitters
had plenty of quotes from various companys Safestyle were the best for us, kept up to date on the progress fitted around our work scedule and when the lads turned up to fit the windows they were friendly, cheerful but also very proffesional had a good laugh with them. they tidied up as they went then did a big clean and hoover at the end. waited for us to check the work before dashing off felt very comfortable. Have and will recommend to friends and family. Thanks safestyle
Mrs Lesley Featherstone
Newcastle
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- Craig Buchanan-Donald
- Stretford, GB
- 1 Review
Excellent!
I hadf two doors replaced at my house. I found Safestyle UK to be very efficient as well priced. The whole process of replacing my doors didn't take at all long. The fitters were very helpful throughout and showed me fully how to use the new locks on the doors. After my experience using Safestyle UK I would very highly recommend them to anyone that is seeking to have any windows or doors replaced.
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- Sylvia Nevins
- Skelmersdale, GB
- 1 Review
Excellent service
Great service, right the way through. Had 9 windows and 2 doors fitted and everything went really well. Installation was over two days but that was only due to a snow blizzard on the first day. The fitters were very friendly but also very professional and carried out their work to the highest standard. Would highly recommend,
Mrs S Nevins, Lancashire.
- Henry B
- 2 Reviews
Good value and excellent service!
I was very dubious about using a company with such awful adverts and low customer satisfaction reviews on the web. However I decided to give them a call. The following day a salesman came round, he was well trained, pleasant, not to pushy. He came up with an initial price of around £3500, after a little negotiating and a call to his manager we settled on £2000, result, this was £800 less than the next lowest quote we had!
A surveyor came the following week, he was professional and thorough.
The window (3600mm x 1500mm) and large sliding patio door were fitted today. The fitter was 100% in every aspect, everything was as it should be and the finish is great.
All in all I couldn't be happier and will be getting the salesman back to quote for the rest of the house.
Well done Safe Style.
Gloucester area.
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- Patrick Leung
- London, GB
- 1 Review
Excellent service all round!!
The service we recieved was excellent throughout from start to finish; the salesman who came to show us various samples and the knowledge they possessed was very comprehensive. The work team who did the installation of the windows were efficient, considerate and worked to a professional standard. There was minimum fuss. To top it all, the team had a good sense of humour which I liked. As it was a freezing day I made many cups of tea for them and the milk ran out!
Thanks Dave & Chris!!!
Patrick Leung
- Ms. WENDY SALMON
- 2 Reviews
EXCELLENT WINDOWS AND SERVICE
We are very impressed with the new Eco Diamond Windows and doors that we had installed by Safestyle UK and the service that we received dueing the sales and installation process. The windows are excellent and the price was very competitive.
We had 5 windows and 2 doors fitted. The fitters were in and out within a day with no mess left behind. They took the old windows away, made no damage to the decor of our house and cleaned up after themselves.
We noticed immediately that our house feels warmer as the new windows effectively keep the heat in and the cold out. The crystal diamonds on the fanlight windows also make a lovely feature to show the new windows off.
I would certainly recommend Safestyle UK and would use them again if and when we have saved up enough to do the rest of the windows in the house.
MISS SALMON, THUNDERSLEY
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- Lewy Lewtas
- 1 Review
Great service
Recently had 3 windows fitted and all completed in around 4 hours with no disruption. I would highly recommend them to anybody. Great job.
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- Lisa Tanner
- 1 Review
Brilliant service
I was very impressed, they turned up early and got going straight away. I thought it would take them ages to do 7 windows as there were only 2 but they did not stop and finished just after lunch. All they asked for was to keep the tea flowing which was easy to do along with some biscuits. They were recommended to me by a friend and i must admit i'd never heard of them but i'm so pleased that i decided to give them a go and would recommend to all my friends and family thinking of replacing windows or doors to go with Safestyle UK for professional and friendly service. Thank you Safestyle UK.
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- Ian Cameron
- Manchester, GB
- 1 Review
A genuine After Sales Service
My 91 year old widowed mother had windows and doors fitted by SafeStyle several years ago. SafeStyle have regularly been in touch to make check that all is well and, most recently, and about 5 years after the original fit, responded to a call for help and speedily carried out some simple warranty work. I was impressed by the speed of response, the simplicity and the genuine desire to put things right with a 100% clear understanding of what after sales service really means. These people are genuine and do what they say - no fights - no fuss - they just want happy customers. I'm happy - my mother is happy! Well done SafeStyle!
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- Carol Ash
- 1 Review
Safestyle UK for excellent service, product quality, and value for money!!
I had my front door, and full length side window, replaced in October 2011, by Safestyle UK. I continue to be delighted with my stylish front entrance. I have found that my house stays warmer, with no draughts, and feel that I have saved on fuel costs because of this,
The installation was trouble free. The 2 Safestyle reps were punctual, friendly, excellent workers. I was truly amazed that the whole job of removing the old door and side window, and replacement with the very goodlooking door, and window, was completed in less than 3 hours. Perfectly fitted. There was no mess left behind, and no damage to inside or outside existing decorations. I am still very impressed, and don't hesitate to recommend Safestyle Uk to friends and relatives who may be thinking of similar refurbishment to their homes.
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- Gaynor Biggs
- Cardiff, GB
- 1 Review
A great service from start to finish!!!
I had 14 windows and a front door with side panels and a top window. The service was second to none, no mess, no fuss and they took the old windows away. The team worked efficiently and quickly from sales representative to workteam. I was that impressed with them I recommended them to my cousin who has had hers fitted today. I would definately recommend Safestyle to others in the future. Well done!!!
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- Cheryl Edwards
- London, GB
- 2 Reviews
Safestyle the No1 for Service, Price & Quality
This company is the best around. I have had all my windows and doors replaced by them and i am delighted with the results. i cannot fault them and would recommend them to anyone.
