They take more out from your credit card than they state on the invoice. They then don't send goods unless hassled. London tel no does not work. They operate out of BULGARIA so it is impossible to claim back from your credit card. If and when they send something it is FAKE (major parfumiers know of them) they then say they will refund when you send back the fake - but DON'T. They then refuse to COMMUNICATE. I cannot speak too lowly of these people.