I just move recently and I ordered Cable TV, Phone, and then ADT security. I ordered the home security from Security Choice and these guys are on it. We had the system installed the next day and everything was free, other than the monthly service. I can watch my house with video through the iphone. Highly recommend these guys.
I couldn't believe it when our house was burglarized. It happened on Sunday before Memorial Day when we were away from the house enjoying the beautiful weather. Our lives changed the moment we walked in the door and realized that someone had helped themselves to our possessions. We had to get an alarm system. We called ADT-Security Choice and set the first available appointment. The technician who came to our house was professional, friendly, and most especially . . . knowledgeable about the security systems and all the features. We were so relieved knowing we were in good hands! Thank you Security Choice! Order ID # 799840513
We have had a great experience. They were on time with the apt we set up to install our system and the installer was great. Any time I call with any questions they are very nice and answer questions thoroughly. I would suggest to a friend. My order ID is 0712940513
We have truly had a sense of feeling totally secure since having this security system put in place. Twice we have set it off unintentionally and have had an immediate response back. We would recommend this security system in a heartbeat. The service tech was very friendly and went out of his way to get the system installed. We had some minor problems due to our cellular service, but he didn't give up. Thanks for everything and the benefits far out way the insecurity.
The experience was good. The installer spent too much time making small talk. And instead of just answering my questions, went on to explain security system like he would to a 3 year old (was ont happy when I cut him off so I could only have him answer my questions)
I would recommend but with reservations.
Being new to the city of Flint, known for its crime, I was more than a little nervous being in my new home and alone. But once I had the ADT security system installed I felt much more secure. I really like the key fob for arming and unarming the system. Make sure you get one! The fellow that installed the system for me was extremely nice and helpful. I knew how to run the system before he left.
order id # 0776540513
Kinda pricy but you get what you pay for.
The operators helping to install the security system were very helpful. I rescheduled twice and they were very accommodating. My installer, Paul, was very cordial but I'm not sure if he actually completed the installation. During the first visit, he mentioned that he didn't have enough batteries for all the sensors in my home. He came by the next day with new batteries but I don't know if he installed them. There is a battery next to each sensor in my house and I don't know if it's the old battery or the new one.
In another incident, I called Paul to have sensor added to a door to my garage. During the initial installation, he suggested that we wait to have it added because the door had been kicked in and it was not closing. He mentioned nothing about an additional fee or a charge for a next visit. I figured he would come back soon and consider it as part of the initial installation. After repairing the door, I called Paul to come out and install the last sensor. Unfortunately, he was at a Army reserve training but he was able to get someone else to complete the job. During the service call, the technician informed me the trip would cost me $25. I was outraged for 2 reasons. First, I should had been informed about the fee in advance. It was completely inappropriate for me to be informed of the charge AFTER the technician was already at my house. Second, the initial installation of my alarm system was never completed. I figured this trip was part of my initial installation. In this trip, the new technician was kind enough to waive the $25 trip charge, but that was after he got me to pay $75 for a new sensor.
I have called Paul, my "personal technician," three times since. I have yet to receive a phone call back.
We purchased our security system from TDS about two months ago.. The installer was prompt and explained everything that was need and how he would install everything.. Installation was fast and the system works GREAT... Would recommend TDS to anyone wanting a security system..
This company is extremely efficient! Overall, the customer service is fantastic and extremely knowledgeable! I would definitely recommend this company to others!
ADT sent out an excellent tech, Jesse James, who was very professional and patient as he explained the system to us. We had a minor little hitch which he promptly fixed. We are very pleased with the service and pleased with our system.
I was told when I bought this service with a 3 year warranty for a house I was renting...that it was easily transferrable with little cost. This is so misleading! First of all, the equipment is costing a fortune. Also, they make you sign another 3 year agreement. So I researched other companies...even paying off $500 early termination fee..I'm still coming out ahead going with any number of other companies. Their installation is so much cheaper and their monthly monitoring services are about $15 less than ADT. Now I am just trying to get the system turned off and pay my final bill... I have been on hold 30 minutes! This is the 3rd time this week I have tried to call. The second time they said someone named Adam would call me back...3 days later and still no call. Now I am wasting another day on the phone listening to music while being transferred 4 times to "another department". Finally the quote with my big discount was $1500 install price and $50.99 a month! That is double what it cost to install the first time. This is crazy... Never ever will I deal with this company again. Run, don't walk away from this over rated, over-sized company. They are really nice roping you in...then you are at their mercy.
I am satisfied with my new alarm system and the Securitychoice team. I was contacted immediately and my security system was installed within the next couple of days. The security tech walk us through the setup and suggested what we should get based on our security concerns...Thank you Securitychoice.
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