Found the boots I had been searching everywhere for at a better price and they had my size! Even better! Fast delivery meant I had them before the week was out= one very happy customer :) will definetly use again
My boots arrived in good time, and although it was exactly what I had wanted, they just didn't fit right so I decided to return them. All the information I needed was provided on the order form, including a return sticker. Buying online can be a gamble and puts me off sometimes, but this company's no nonsense approach encourages me to use them again.
Ordered a pair of boots that I had been after for ages. They were £20 cheaper on this site and was impressed with the free delivery and returns as have had difficulty with this with other companies. Boots were delivered promptly, well-packaged and excellent quality. Would definitely recommend.
I was very disappointed. My order has never reached me. I ordered early May, was supposed to receive the delivery within 2 weeks. Wrote several emails, was told to be patient. Finally after another email from my in July, I was told there was some issue with the mail and that I will received a refund. It is now September 2nd and I still have not received a money back. It is not acceptable. I never experienced problems with ordering via internet, but this is a second case this year for me already.
I was skeptical to buy from this website as it looked dodgy. I ordered some sandals for my holiday and they never showed up so I rang up and they said 'oh sorry they were damaged so we didn't send them, did we forget to tell you?' Yes, yes you did forget. By this point It was too late to get any off another website and shoe store claimed the whole stock of these sandals were damaged. The woman I spoke to offered me a immediate refund so I said yes. It was not immediate at all.