I ordered Havianas which were the wrong size unfortunatley, I sent an email enquiring what to do with these and how to get replacements.
I then decided to call as I assumed it would take days to reply via email. I spoke to a guy who was really helpfull, he went through the sizing as Havianas all vary slightly and it's hard to tell what size you need. We went and measured the length of the flip flop I wanted to confirm the size I needed.
Once I had this sorted I got an email from another person replying to my original email within 1-2 hours which was really fast.
I placed the order on the free shipping option for 5 days and it arrived in 2 working days! which is faster than the next day service I originaly used through amazon that took 3-4 working days. amazing service
Also the flip flops I got were great
I ordered some Ipanema flip flops, and when I rang up they helped me check I was getting the right size - they fit perfectly. Delivery was pretty quick, and they have a good range of products.
I would order there again.
I received fantastic service from Fussie. I called to enquire about the boots I wanted and spoke to a friendly helpful person. I hungup and ordered immediately and the boots came the next day and I haven't taken them off since. I've bookmarked Fussie and will definitely be back.
The shoes came quickly - were very small - I immediately raised a query through customer services and Ian very quickly contacted me and assured me he'd look into it if I sent them back. Problems happen in business, it's how you respond to them that counts, Fussie have this spot on.
I recently bought a pair of Irregular Choice shoes from Fussie. They were at the best price I could find.. AND with a 10% off voucher, there was no contest. I emailed to ask a question about sizes which was responded to within a few hours. Free Next day deliver meant I had my shoes promptly and the shoes were perfect! I would definately buy from them again!
I came across Fussie by chance and took the risk and ordered from a company that I had never heard of before. I'm glad that I did. They answered my queries promptly and I received my shoes the next working day. Excellent service I will definitely return.
Bought these shoes for my daughter as a present she luved them. I highly recommend the website fussie for their very quick despatch and communication, will definitely be back to order more styles. Thank You :)
I bought a pair of shoe's for an xmas present that turned out to be the wrong fitting. I ordered another pair and returned the originals without any fuss whatsoever.
This is the first time i've used Fussie but it won't be the last.
Fussie got my order wrong, and didn't even apologise for the mistake. I had to keep phoning (only after many attempts did I get through) to bad service. They tried to make me feel bad for THEIR mistake. In the end I got my shoes, but never using this company again!
I ordered some boots from Fussie, they arrived a couple of days later, but were a bit too small, returned them through my local post office, re-ordered the next size online, they arrived in a couple of days. Quick, easy to use service. Be aware returns are not pre-paid/free post. I'm usually a size 5 (sometimes a 4) but I needed a size 6 in these boots. Would definately recommend and re-use Fussie.
Ordered boots Thursday night and arrived Saturday morning, Xmas eve, no hassles, boots are excellent, and the service second to none. I will certainly be using Fussie again and will be recommending to friends.
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