5 stars for service, price, delivery and with the added bonus of the Shower Doc DIY web demonstration videos making the task so easy to do.
This is the service that all organisations should aspire to; Complete Customer Satisfaction.
Recently ordered part for our shower, it was really easy to find the part I wanted with the picture given. Once ordered the service was excellent it was really quick and within in three days part delivered and shower up and running.
Very easy to identify and order the required parts, which are promptly dispatched and quickly delivered. Have used them a number of times and the same comments applied.
This together with good value for money means I have no hesitation in recommending them, and will continue to use them.
I ordered three parts for a customer and I was amazed that the parts were there the next morning. Fantastic service.
I logged onto the shower doctor, entered the model of shower,searched for the fault and ordered the part on a Friday morning.
Saturday part arrived via Royal mail, well packed and complete with fitting instructions.
No dramas and a happy family.
Part information and description is good, prices are (as always) a bit steep. Repair videos are priceless.
I had a faulty shower valve for about 18 months in my trevi shower.Used the excellent tech sheets to find my correct shower and the correct part was selected.
Part arrived was as ordered and fitted perfectly.No more shower pulsing or not starting at all.It now comes on immediately with full flow.
Diagnosed, purchased, repaired within 2 days brilliant. Thanks shower doctor
Your site was easily found on the Internet. Once on I was able to feed in the type of shower that I needed the part for. This came with a complete list of spare parts in picture as well as description. I was able then to contact your company by phone while still looking at the screen for part number. Your man on the phone was efficient, he knew immediately what I was after and asked if I wanted it tomorrow. Affirmative. Delivery charge, "No delivery charge madam". The price was as on the screen and this was efficiently dealt with my credit card. Tomorrow came and so did the shower part, which was fitted and now all is nice and clean and fresh!! Many thanks
my shower stoped working one morning.i removed the shower pump and found the brushes had worn out in the motor. I knew my shower was very old so i thought i was going to have to buy a new one and rip my new decorated bathroom to bits.so just had a quick look online and found the shower doctor, put in my make and model and a very good picture of my shower came up and they had a set of brushes to fit and there was also a very helpfull video how to fit them.orderd them wednesday night came friday morning shower up and running friday night.great service,fast post and best of all saved me alot of money.Thanks again shower Doctor.
Great site with with easy to follow videos, quick response to any questions. Full range of old and new showers and accessories, very reasonable price and very fast delivery. Would use again and would highly recommend
This is the first time that i have purchased anything from The Shower Doctor Ltd.
From their website to ordering everything was simple. they kept in contact from the off, and that was reassuring. i was given a delivery date which fitted in with one of my days off work. Wiil definately buy from them again.
The one gripe I have is that the delivery service from Royal Mail was not up to the same standard. I stayed home until 18;00 hours then had to go out for an hour, and surprise, the delivery was made that evening whilst I was out. It would help if you wre told that it could be a late delivery. I had to collect from my nearest post office. That is the only complaint that I have. Hence the 4star rating.
Excellent videos, and pre and post sales service. , Shower Doctor were able to identify my requirements from basic photos of a dripping shower head. The service kit arrived within 24 hours , and my shower is now working well . Thanks for everything, highly recommended.
Good price, items arrived next day, exactly what was needed
Searching the net through all the endless pages of sites I came across a site which said to me I have what you need to fix your shower, the problem was that water was pouring out from the base of the shower unit, after checking the unit I could see a crack in the temperature control housing, mortified as the shower was a few years old, I thought I would have to purchase a new shower, I need not have worried at all, a few clicks on the shower docs site and hey presto the part I needed was still available.
Nice work shower doc.
we asked the electrician to call and have a look at our brocken shower dial....but he never showed up....my son was looking on the website and found a picture of our shower and the part we needed was there ....so we sent for it on the Tuesday and it arrived on the next day....we saved quite a lot of money by doing it ourselves....and it was so easy.as the guy who was going to fix it said we would need a new shower....so thanks to my son he saved us a tidy sum...bad luck to the sparky....and thank you for your excellent quick service
Please see the above statement
Searched on-line for a part for our shower, only had the make The Shower Doctor /ltd, made it easy for us to search the product, the price and ordering on-line was simple. The order arrived the next working day. Great service.
Had difficulty finding a bath mixer shower anywhere, until I went on this site. Loads to choose from, so when the Mrs wasn't looking I chose the cheapest one, and placed my order in late afternoon. The next morning it arrived! How do they do that? Then I realised that the one I'd ordered didn't really fit in with the Victorian type taps..so I sent it back and ordered a more suitable one, which cost £4 more(Don't tell the Mrs!). This again was an afternoon order. Again the handset arrived the next morning. How do they do that? They're in Scotland I'm in Wales? Magic. A quality handset,plenty of power, really good looks and a quality feel. Amazing service. Thankyou.
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