Upon placing the order item delivered quickly. Although packaging fairly basis the bubblewrap was more than sufficient. The part was exactly as desceirbed, fitted easily and shower bakc to working order. Would reconnemd and definitely use again.
Just wanted to give some feedback. Ordered spare parts yesterday and they were delivered today, absolutely fantastic, and at 30% cheaper than the manufacturer had quoted. The website was so easy to use and really informative. Well done guys and keep up the excellent service, I would have no hesitation in recommending or using you again.
I emailed National Shower Spares with a photo of a 23 year old Grohe shower valve and received a response within 2 hours. They provided a exploded view of the valve with part numbers so I could place a on line order immediately. Parts were competitively priced and arrived within 48 hours.
The perfect no nonsense service for a busy Plumber.
J . Porter
I have purchased a few products from this company and their service has been second to none, one part was not in stock and they were waiting for a delivery of the product ,I received an e mail the next day offering a full refund,',,I declined and waited for the new part to arrive I thought maybe 3/4days the part arrived next day ,now that is quality service,,,,I would not hesitate to use this company again.
I had a leaking shower valve and National Shower Spares help identify it from a couple of photos I sent of the end of valve whilst it was still installed. I ordered the spare and the plumber fitted it in one visit. Excellent customer service - thanks guys.
What a great company to deal with. I needed some spare parts for my mira shower and went online to order some. Unfortunately, I made a mistake with my order and ordered the wrong item. I phoned them up, spoke to a really friendly guy on the phone who cancelled my order and asked me to re-order. I did so and was compensated the same day for my error as the payment went out. The correct order arrived the next day in excellent condition. I wish more companies had such efficient and friendly staff. Thank you.
I was delighted to find that I could but spare parts for my shower instead of buying a new one at a fraction of the price. The fitting instructions were really helpful and only took minutes to fit the new front cover.
This was the only site which listed and illustrated the shower part.
It was delivered so promptly that it was fitted and functioning within 24 hours.
That's unbeatable service!
Other companies could take a lesson from National Shower Spares on how to conduct their business. I placed an order on Sunday night (late) for an Aqualisia gold shower head and received it on Wednesday morning. The item was sent Royal Mail 1st class post to Northern Ireland at a cost of £2.95. Other companies really put the hand in when sending items to Northern Ireland. I had ordered the same item from another company, they charged me £16.95 for postage but sent it 2nd class (cost £2.25 to post - I checked with the post office) and it took 8 days to deliver. I had to send it back as it was badly scratched. I decided to look for another company who did the same items and found National Shower Spares and so glad I did as I could not recommend National Shower Spares highly enough and will certainly use their services again. So all you folk in Northern Ireland looking for shower spares - go to National Shower Spares!
Just the bits I wanted delivered next day-great trader
These people sent me exactly what I needed and delivered it promptly. Nothing to not like - perfect service and a great price.
Ordered on Monday evening, arrived Saturday morning after requesting a redelivery by the post office as I was not at home on the original day it was delivered (Thursday). However the sliding handset holder was just what I needed as my previous one no longer held my shower head due to a crack. The new one fits perfecly and was very easy to install, even for a female! I would recommend National Shower spares and would use them again.
From the first scream of "Dad why is the shower not working" to a return to relative calm for a family of six, was no more than 48 hours. Identifying the required part and ordering on line was simple, delivery was prompt. What more could you ask.
It couldn't have been easier for this DIY duffer! Recommended by my plumber, I selected my Aqualisa parts from an clear item list, ordered and received them within 3 days. Once again, I can luxuriate in my new shower. Thank you!
I found what I was looking for easily, they had what I wanted, they were the cheapest of several. The transaction was simple. Ordered in the morning, despatched the same day, delivered the next morning.
The pictures on the web site made it easy to identify the part needed. The ordering and payment process was simply. I had an email informing me when part was dispatched and given a date for delivery. Part arrived on time. Would recommend this site as the service was faultless.
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