Great quality service, but they operate a shocking discount policy which changes almost daily and you always seem to get a better discount code just after you have ordered and they will not honour it!!
Also be aware that prescription lenses and tints etc are none refundable
I stumbled across this site via Google, and was delighted to easily find the exact replacement side arm tips I needed. My computer crashed during the Paypal payment, so I called the number and immediately spoke with Matthew, who sorted me out instantly. Received the parts in a week - in Dubai! - for a very fair cost both for the parts and shipping. Exactly the right colour, size, and model. For a modest sum I have extended the life of my expensive sunglasses!
Such a pleasant surprise in this day and age of impersonal, indifferent customer service!
Can't fault Sight Direct at all. Super friendly, easily reached via phone and email. The chap I spoke to knew his stuff and was able to identify and supply exactly the parts I needed. Would definitely recommend.
The product purchased was very small, and could be posted in a simple envelope. Shipping and handling was charged at 4.42 stg, actual postage cost 79p, so quite a margin to cover handling and packaging. I was glad to get the product which repaired my glasses, and delivery was prompt. Next time, I will try and source more cheaply.
What a wonderful find, Sight Direct was. Helpful, knowledgeable and competitively
priced. They offer everything from glasses to the screws that keep them together. It was such a pleasure to speak with someone who listened and made me feel valued as a customer.
My purchases were well packaged and arrived within 24 hours.
Having a very expensive pair of Ray-bans Aviator sunglasses sitting unused in a drawer for want of lens screw that high street optician's were unable to provide was quickly resolved by one phone call to Sight Direct who were able to provide a complete set of the correct lens and frame screws at a very reasonable price incl P&P with next delivery! problem solved at a fraction of the price for a new pair of Ray-Bans.
my ray ban aviator frames were destined for the bin - having smashed one lens i went to three opticians they all said it would be cheaper to buy a new pair for £120 - so I found sightdirect on the web and found i could get a genuine pair of replacement rayban lenses for £35 !! I ordered them - they arrived next day and I easily fitted them myself - i highly recommend this company for quality genuine products - they could easily have charged me double what I paid but they were honest and decent with excellent customer service - A great solution to a potentially expensive problem - thanks Matthew for your help - all the best - J . Burton, Wales.
Had been searching for replacement parts to my sunglasses (which are 10 years old now) with no luck until I stumbled on Sight Direct.
They knew the model right away and email contact was prompt.
Had the parts delivered quickly too. Great Service
Right from the word go the service was great- information on the site was great but I had an older pair of glasses so had to phone them. They were clearly very knowledgeable and were able to answer all my questions.
I was kept so up to date with the progress of the new lenses being ordered through to fitting and on the day of delivery was able to "track" the situation on-line.
When I picked up the glasses, the packaging was first class, so all in all it was a brilliant experience and my 'old school' Ray Ban Wayfarers now have 2 new state of the art lenses and are completely revitalised! I'm so pleased!!
I cannot fault this company in any way. I was given good advice from the outset and was able to track my order at any time. My goods arrived very speedily and in perfect condition.
Purchased Ray Ban lenses.
Very pleased with quality and overall handling of my order.
Order was rapidly taken care of, and shipped quickly to Israel.
Would recommend thier service and use it again if ever needed.
I rang up sight direct to get lens fitted for my ray bans. I asked do I send over my glasses and a honest and helpful gentleman said that the best way would be to buy the lens and he would post them to me and they were very easy to fi.i could bring them to my local optician if I couldn't fit them but they arrived as promised and I fit them in minutes. I will use sight direct anytime I need lens again.
Ordered nose piece and earsock kit for Oakley Why 3, black.
Received nose piece and earsock kit for Oakley Wire, rootbeer.
Returned item and received refund with no hassle.
After going around in town for opticians that could not replace the lenses in my Ray Ban Aviator, I found Sight Direct on Google, called just to double check the code of my polarised lenses and placed the order online in 5min!
Excellent service they kept me updated via email and I received the parcel within the given timeframe. I would definitely recommend them to my friends!
Great service to have after my sunglasses broke. I was looking at having to spend either €60 to get them repaired or €150 on a new pair of ray bans. It was cheaper to be able to just get the parts from sight direct. Great to be able to wear my sunglasses again.
I ordered replacement Rayban side arm tips for delivery to Norway. Fast and efficient order and delivery process. I had a question afterwards regarding fitting of the tips that was answered by mail within a few hours.
Contacted these guys to get some nose buds for my older model shades, offered advice and agreed to take back the product if they didnt fit.
Sadly it didnt work out, but true to their word they took back the supplied product and refunded me in full.
Top class service.
This company is great. Though I found out my Ray-Bans were fake (never trust eBay) Sight Direct refunded my money for the replacement lenses I ordered immediately. I then turned around and bought a new pair of LEGIT Ray-Bans from SD. All future purchases will go to SightDirect!
Found this company online and ordered leg ends for my Ray Bans. Simple order form easy to complete. Email received to confirm order and they arrived next day.
Would highly recommend Sight Direct.
My Ray Bans look like new!!!
I seldom write reviews but the service was so good from sight direct I thought I had to. I had broken a lense on my rayban aviators, 2 weeks before going on holiday so needed them repairing quickly.
I called sight direct, they were really helpful, they took my details, ordered the lenses I needed there and then and then got me to put my order in online.
They estimated that they would have the glasses back to me in 10 days (5 days before I went on holiday) but in fact they back with me in 6 and are as good as new.
Really friendly and they updated me about the order as time went on - as I said brilliant !
I submitted an application to have my sunglasses repaired and was not sure the application was received. I emailed Sight Direct and left a message. Immediately Sight direct contacted me and explained the process. I would recommend this first class service.
My Raybans were repaired and delivered back to me in no time at all. I was kept informed of the process all the way through from confirmation of receipt to notification of dispatch (with tracking number).
To reply as a company, please log in to your business account.