As I was not in a hurry to get to Heathrow, I thought I would use this service. So I had a quick tour of London before heading towards Heathrow. If you were in a hurry you would have been stressed. It was a lovely sunny day so the trip though taking an hour after pick up before it headed towards LHR was very enjoyable.
We booked a round trip transfer from airport to our hotel. The drivers were great and on time, We paid for a shared transfer, but we did not have to drop or pick up any one. I will always use this great company. Thank You for such great service.
Easy and well worth the money. My flight was late but my driver was on time so he called my mobile to find me. He was standing is an easily findable location with my name on a large card. The drive from Heathrow was safe and my bags were carried from the street to the hotel front door. I would highly recommend them if you dont want to travel the express with heavy luggage, stairs and train transfers.
Excellent service. Changed my booking with no hassle when I made an error with terminals. Kept me updated and informed throughout. Particularly liked knowing pick up car details and drivers name as a lone female traveler this made me feel more secure. Safe Friendly driver who was prompt and managed to avoid traffic snarls by alternating route. Very impressed with the whole service and would highly recommend.
Good value for money. Couldn't book over the website so I had to ring which took a while to process but worth it in the end. Driver was great arrived on time and really friendly much better service than the first time I booked with them
Good value for money. Driver seemed to be in too much of a hurry, traffic was heavy but he could have been less "swerve-y". Otherwise, great first experience (seamless online booking and good coordination for pick-up). Will engage again when next in London.
We were very satisfied with this shuttle service from the time we booked until we were dropped off at our hotel. We were ready before our scheduled pick up time at Heathrow and our driver came early when we texted him.
I find the silver shuttle extremely worthwhile. The driver was right on time to pick me up and and quite friendly too. And the ride to the airport was smooth. I have recommended the service to all my friends.
As a hotel we booked this for a client, it was easy to book and pay online, shuttle arrived when it said it would and client was very happy, so basically it does what it says on the tin without any fuss and at a good price.
My only gripe would be that I had requested a carseat and a booster, and only got the booster. It's perfectly legal, apparently, but still, the M25 makes me anxious anyway- I would have preferred the kids be a bit more secure. But the service was grand, especially as I had no phone and my flight was 35 minutes late- they found me anyway.
Although a little late, still picked up before my needed time and called to let me know was running 15 minutes late. Not a problem as still at the airport in plenty of time. really polite and friendly driver. I can't believe Ive struggled on the trains for years thinking a service like this was too expensive! Definitely recommend, so much easier than getting the Express. A refreshing change getting to the airport and not being flustered!
I was moving from London to the US and I was under a lot of stress. The driver was extraordinarily nice and helped me with my luggage and went out of his way to help me get to Virgin Atlantic Cargo vs T3. Overall rating 10 out of 10. I'll highly recomend this company to family and friends.