Willing and fast to fix a problem.
Review by confirmed purchaser
This was our first time booking SS and we needed a toddler seat. Unfortunately it wasn't in the car for the outbound journey so we had to book a black cab. However we were refunded the full return journey cost and still provided with the pick up on return from holiday (car seat included this time). The drivers were both very freindly even the one we had to turn away and he was very understanding. We'll book again as have been assured they have implemented a procedure so that car seats are always provided when requested.