We are satisfied with the service. There was an initial hiccup; the driver could not find the street where we were waiting. His navigation device may have been outdated. But all was sorted out, and we arrived at the airport safely and on time. Indeed, the super saver deal is good value.
It was the first time I used this service and I am very pleased! I was well informed about pick up times etc prior to the journey, the driver was very polite and arrived on the dot, I arrived in good time to the airport. I had a very comfortable and stress free overall experience and would definitely use their service again.
Experience with Silver Shuttle has been great. Customer service kept me well informed and provided curtious service. I had a worry free experience. I will be recommending my colleagues to utilize Silver Shuttle when they travel to UK.
Our driver drove through all of London before getting on the N4 to the airport. He claimed he was avoiding traffic but because of his route we missed our flight. Will never use this service again -- do NOT use
I had a great experience with silver shuttle , from the minute i started my online booking till I arrived the airport. the driver was on time , price was reasonable and I wouldn't ask for a better service well done guys , awesome service :)
The key is for Silver Shuttle to be there when you are ( no matter what). That's what you are paying for. If they are late, there is stress. If they meet you when you arrive at airport, the service is well worth it!
As it was my Granddaughter who used the service (I was just the Purse!) I can only say that she was very happy to see a friendly face and he pointed out places of interest on the journey to Kings Cross. I will definately use your company if I get to meet her over there in September, thanks for the service. sheila Smith - Melbourne
I made my reservation one week prior to my flight and the entire process was quite simple. The total price to London Heathrow was very economical. Despite my pick up time being 5:00 A.M. on a Monday morning, the shuttle arrived 10 minutes early. My driver Michael greeted me with a smile and assisted me with my bags. When I entered the car, there was another passenger, but everything was very comfortable. We arrived at the airport 15 minutes early and Michael assisted with the bags. I definitely recommend this shuttle service with full confidence!
I was very impressed with the service I received from Silver Shuttle. The process of booking was relatively straight forward on the internet. It took me a little while to work out that my flight number was needed to continue with the booking before it could be confirmed, even though this was a few days before, and not on the date of pick up. I received the texts as promised to tell me my shuttle had been allocated, and one on the day of pick up to confirm arrival time. As I arrived at the airport over an hour early, from car hire not arrivals, I rang the number provided and a shuttle was sent straight away, so I was not hanging around. At the Hotel for the return journey, the shuttle arrived bang on time, despite the busy city traffic. I never give 10/10 for service, but am happy to give 9/10 here.
As a professional company this would take some beating. My wife and I booked a return trip to Heathrow using Silver Shuttle and both the outward and return journeys were perfect. On each occasion the drivers arrived well on time, were polite and helpful with very good knowledge of the possible routes in order to ensure that we arrived in good time at the airport. In particular the return driver Omar was waiting for our delayed arrival at the airport, very courteous and an all round excellent professional. I would definitely always use Silver Shuttle from now on.