This is the first Experience with SKYPAX, it was good service from their end. I think their support team works in UK time zone, thats the only weak point for them. My package was damaged during transist, immediately i made a mail to them. They are still assisting me and investigating regarding that problem too. The only problem was they are late in shipping(completing despatch request.In my case they took 1 and half working day) because they are checking the credit card authorization code, i'm not complaining about this because its their security measures..
Anyway its good, continue the good work>>>>>>>>>>
The service & response is fast & easy, I would recommend to anyone & use myself when need to again.
Everthing was as describes. But sending from UK to Germany is too expensive. Of course this is nog Skypaxx fault but maybe there a cheaper options than Airmail, USP or DHL? But I don´t think so. So Skypaxx is super and I will use it again!
Completely simple, easy to use. You don't need to think, these guys do very sensible deliveries and packaging and handle customs details for you with common sense.
One usage tip: The prices for accepting a parcel are reasonable, but don't forget that re-shipping is a separate fee. For estimating your full costs, make sure to check the shipping rates for the re-sending, which can be expensive for courier and so on. All this is clearly documented on the site, and there is a helpful rate estimator - just don't forget to use it.
I would recommend this as a great alternative if you cannot get your items shipped to Australia from UK. When I emailed with a query I got a very quick response. The items arrived safely.
It was great to receive my package which arrived promptly. However one item was missing and of course I am unable to tell if it was lost at your facility or never arrived from the retailer. The invoice I received from the retailer did itemise all the items - 9 Xmas baubles and a wreath however the wreath was not in the package I received from you and there were only 9 baubles which seems odd.
No problems at all, but there are cheapest options to deliver a small package to denmark. if possible I would opt-out from the mandatory insurence, normally package of this size costs me about £5 to deliver through airmail, at skypax it's £19. took them 4 days to acknowledge the package in the system (2 of which were saturday and sunday).
Only possible complaint would be the shipping time after receipt of the item in the UK, but we chose the cheapest option. (not that cheap). This isn't a particularly cheap service, and they do what they say they will completely.
I found that Skypax has a simple interface, reasonable prices and quick service. I was alerted immediately via email when they received my parcel. They shipped it immediately when I requested so, and it arrived at my home without complication or excessive fees.
I needed assistance with sizing and there was none.
Reliable, affordable and very quick! I would like to thank personally Mr.Harry in Customer Service for all the help provided . I will be definitely using Skypax in the future, surely will recommend to everyone I know as well.
the web site is easy to navigate, response time is quick and shipped out promptly
We are in Saudi Arabia , and found skypax through the internet. We tried to use one of their services ; an address in UK and shipping to ( a customer in Saudi Arabia). All works fine as if we are shipping ourselves directly to our customer. Using his name, address as the destination . Professional and easy work with fair price.
Thanks Skypax, you said you would do something for us, that we could trust you that our package would be delivered when you said it would be....and guess what??? Everything that you said you would do, you did! Thanks so much for the great service.
I like the parcel's location with address
I was a little worried at first - they were unknown to me but everything worked well and without a hitch. Am definitely going to be a regular customer.
Had no problems at all with Skypax. Great service, very satisfied with everything. Prices are good and I got my packages delivered safely and on time. This is my second time I've had items sent to them for packaging and delivery to my country in Africa and I will most likely be using their service again for future deliveries.
Service was perfect, as described and delivery was very quick.
Feedback would be to make the price clearer. I paid my 12 pound sign up fee (one delivery), then was taken aback by the 80 pound+ extra delivery fee which I though was included in the 12 pound fee.
Skypax is definitely a great company. The website is very well set up so anyone can understand it intuitively. The company has a wide range of services available and does a great job for their customers.
I would absolutely recommend Skypax
easy to use. help enu if you get stuck. Really simple but seriously effective videos.
Thanks to the Internet, American fashionistas have learned that we do NOT have 'everything the world has to offer', but rather only what the Great American Marketing Machine wants us to buy. One can see that there's a lot of cool stuff in England and Europe that you just can't buy here. While many vendors over there will ship to the US, there some that for various reasons won't ship outside the Eurozone. If you didn't have a friend in Old Blighty who could forward stuff to you, you were stuck.
Enter Skypax, your 'man on the ground' in England. Give them a link to what you want to buy, and Skypax will purchase and collect what you want, then ship it to you. I was a little dubious, but I purchased a couple of pairs of French fashion trainers through them. They were very quick and professional! I think the 'concierge fee' they charge to collect and forward your purchase is a little on the stiff side, but the do a good job, and if you don't have an English friend, they're the only game in town.
I have ordered an iPhone 5S on the Apple store UK.
As soon as it had arrived in my Skypax suite I was notified, then I request to be shipped to my address in Italy, and I rceived it in 3 days.
Easy to use, efficient customer service, fully trackable and (in particular) fully trustable.
SKYPAX IS WITHOUT QUESTION ONE OF THE MOST COMPETENT AND EFFICIENT COMPANIES I HAVE EVER DEALT WITH. THEIR STAFF IS HELPFUL, PATIENT, FRIENDLY AND ABOVE ALL KNOWLEDEABLE. THEY HAVE A LIFE-LONG CUSTOMER IN ME !!!
I've only made one shipment so far with this company but they are quick to ship as soon as a payment is made. I highly recommend this company. It would be nice if the royal mail mailing prices were just a bit lower and maybe offer some other shipment vendors such as TNT Post, etc
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