SlrHut reviews

SlrHut reviews

Excellent
9.1
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Great prices, trusted sellers, highly recommended

Their prices really cannot be beaten, and not only that but they have great customer service. Yes, they do try and upsell before processing your order, but they discounts they offer you over the phone are amazing. Do not hesitate to buy from these guys, fantastic company!
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Great Service

Speedy dispatch. Hassle free shopping. Would recommend to anyone.
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Keen pricing, Prompt Delivery... Job Done!

The service has been great. The camera arrived promptly and has been everything I needed. The prices are extremely competitive: Only a Hong Kong firm could match the price but I wanted to deal with a UK trader and so I chose this company.
The only criticism, if any, is that the sales centre needs to open at normal UK office hours times as the company HQ is located in the USA (it appears) and if so this should be stated clearly.
However, I would recommend this firm because of the prompt service and keen pricing.
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good quick service

good company told 2 weeks delivery arrived in 4 days excellent
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Very Please - Would visit again

I was slightly apprehensive when placing my order with SLRhut. That being said my order appeared very promptly via DHL (Shipping number also provided) and I would gladly shop with them again.
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I trust this company to deliver top quality products at the best available price.

I used this company to buy the best Canon DSLR at the best price available anywhere.
It is always a leap of faith to buy over the Internet but I found the customer relations to be excellent and very reassuring.The shipping [ which I tracked] was blisteringly quick and I received the camera within four days of purchase. I expect to use SLRHut again when I buy that next big lens.
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Exceeded my expectations. Great service and surprise freeby

Great service. I was kept informed of progress all the way through and the goods arrived in good order.
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Great price and great service

I ordered the Sony RX-100M2 as it was the lowest price we could find after much searching. When I received a note that day to say they were trying to contact me and I should call them back about the order I was a bit dubious. When I called then I was asked if I wanted any additional accessories and my first action was 'no' but it was suggested that the battery life wasn't great and i could buy one with longer life at a good discount then the original would be the spare. I did this and am very happy to have done so. All in all great service, not just trying for additional sales but providing helpful suggestions. And the best price we found.
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All good here!

Great price for a top-end DSLR and delivery much quicker than expected!
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Absolutely excellent

I can't write one bad comment about SLRHUT.I shoped with them already second time and they are just perfect.First day of the delivery they contact me about some additional information to my order and then it had a very fast process.Next day had been order shiped and I received my order in 4 day what is I think superfast.I have to write ,they are absolutely serious about the business and they know have to do it a very profesionally way.I'm completely satisfied and strongly recomend them to everyone.
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Great friendly service.

Found SLRHUT easy to deal with and the contact John Patrick was both friendly and informative. I received my Camera promptly and safely. John advised me to purchase a 5 hour battery which was good advice as I am out testing the Camera.
I hope all is well with my purchase and will definitely use SLRHUT again.
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A business that goes the extra mile to please its customers.

I must confess to having doubts about buying from SLR hut as their prices seemed to good to be true. I need not have harboured such doubts. My chosen camera, the NIKON D7100, was promptly dispatched from the USA and arrived at my door two days later. Now it remains to be seen if my attempts at photography are worthy of the camera. Good value, great service.
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Excellent service and a price that can't be beaten!

I've wanted a DSLR for many years but never found a persuasive enough excuse to fork out for a half decent one - until this February that is, when my son was born. I decided to use my work bonus to get as good a camera as I could for an as yet undecided budget!

After discussing it with a friend who freelances in London, I decided on a Nikon and as I was new to the DSLR world, I would need at least one lens in addition to the body. I then set to work on the research and trawled various review websites before finally deciding, if I could find it cheap enough, I really wanted a D5300.

The problem with this was that all the UK companies were wanting £600-£700 for the body alone and then £150-£200 for a lens - this was much further than I wanted to stretch myself. Other than the UK based companies, there were two others that came up on searches with seemingly 'to-good-to-be -true' prices; the first of these was the Global Digital Store, which offered a D5300 and twin lens kit (18-55mm & 55-200mm) for a staggeringly cheap £522! Before I got carried away, I thought I'd research the company and was instantly down-heartened to be confronted with wave upon wave of negative "avoid at all costs!" type reviews. Countless stories of DHL delivery men demanding substantial excess duty on the door step, incorrect products being sent out and a non-existent customer services desk completely warned me off using them.

The second company was SLR Hut. Their prices were not quite as low as Global Digital Store, but still in the 'to-good-to-be -true' realm. So this time I checked the company reviews on Trustpilot first and was cautiously optimistic. Even when things didn't go to plan, the reviews were promising, demonstrating an admirable level of customer service. Following some further reviews of lenses, I decided on the D5300 and 18-140mm lens package for c. £580 and placed the order using PayPal (just in case!).

As has been mentioned by others, I was contacted by a John Patrick within 3 hrs of placing the order and after a short, courteous and professional conversation I decided to add an additional battery at a reduced price - checked independently. Again, as mentioned by others, the expectations set regarding delivery were spot on - in fact I believe it arrived earlier advised, which is no bad thing!

Finally, the camera and lens are all I wanted them to be and more and I was even pleasantly surprised to find that the Nikon battery charger was for a UK socket, considering it came from New York State!

Overall I am thoroughly satisfied with my SLR Hut experience and will most definitely recommend them to all and sundry.
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Too good to be true? It IS true - a superb company!

I am a journalist, who for several years worked as investigations editor at a regional daily here in the UK. I am not employed by SLRHut or connected with the firm in any way, and have used the firm only once, as a customer. I have been offered a free gift if I post feedback on this site, but I was intending to do that anyway, regardless.

My past experience led me to be highly suspicious about this firm from the outset – the unbelievable cheap prices, the fact that the London ‘office’ is just a forwarding address as the company is based in New York, the ‘odd’ hours of business (New York, not UK time, closed Saturdays), the fear of having to pay import duty on top of the price (I have been stung by this before when I bought from a company in California and did not read the small print properly), the fear that the item would not arrive, and my firm belief that if anything appears too good to be true, it probably is.

However, I searched the internet forums and while several of these fears about SLRHut were also being expressed, nobody had complained that they did not receive their goods.

I called the company on three occasions, and despite my grave doubts, felt surprisingly reassured, as opposed to being “taken in” because of a bargain price. Basically, the policy seems to be to sell camera gear at just above the wholesale price, and the bulk demand makes up for the loss of profit on the normal discounted retail price.

I had set myself a personal budget for upgrading my camera. I have a Pentax K7 and was tempted by the Pentax K3, which has had marvellous reviews, but I could not even contemplate the £1000 price tag for the body only here in the UK. I wanted a camera with a 24MP sensor, and my only alternative was to consider the Nikon D3300, which seems an excellent budget camera, which was half the price of the K3, again here in the UK. The downside from switching from being a lifelong Pentax user to Nikon would mean that I would also have to replace my lenses. You can buy a converter to use Pentax K fit lenses on Nikon, but it involves an extra piece of glass and therefore some loss in quality.

Looking at the comparison websites, the K3 came out on tops every time, although there was much to recommend the D3300.

Having mulled over my dilemma for two weeks, I decided to take a chance on SLRHut, and obtain the K3 body – a dream camera at an unbelievable price, around £600. What swung it for me was the fact that paying by Paypal offered me protection in case my gut instinct that SLRHut were okay guys was wrong. I could also have paid by credit card and had some protection.

I also did a screen shot on my computer of the SLRHut website which clearly states that no extra import duties would be charged, in case I needed it for a potential dispute through Paypal.

Some of the internet forums had expressed concern about SLRHut ringing up to persuade you to buy extra batteries and take out extra warranties. This did happen as soon as I placed my order, but the salesman was polite, not pushy, listed when I said that the K3 would use all the accessories off my K7 including lenses and the spare batteries, and was also amicable when I said I did not want the extra warranty.

The salesman said I would get the camera a week later. He was spot on.
DHL tracking was provided, and I watched the camera pass through customs clearance and the various sorting depots in the east Midland sand Birmingham.

The camera arrived. New condition, boxed, everything as it should be, and it worked first time. And there were NO extra import or delivery charges!

I have yet to take the K3 out on an assignment, but cannot at this moment see why there should be anything wrong with it.

In short, SLRHut did everything they promised. I now have a camera that I could never have afforded if I had bought it here in the UK.
For many years now, I have been concerned as to how much we in the UK pay for all types of electronic goods compared to our American cousins. I often wish we were in a trade bloc with the USA, not Europe.
As I stated earlier, I have had only one dealing with SLRHut, but if my experience on April 2014 is replicated, this company is making a serious contribution to widening the scope of photography so that far more people on a budget can become involved at the higher end.

Would I buy from SLRHut again? Definitely. I cannot afford not to! It will be my first port of call.
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Excellent service

Was apprehensive when asked to ring to confirm my order but Michael very helpful on the phone and order received very promptly. Would recommend anyone to SLRHut I will do so in the future

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Lightning delivery and friendly customer service.

I ordered a camera by telephone and added two memory cards to take advantage of free delivery. The customer service assistant that I spoke to was very friendly and enthusiastic about my purchase and seemed determined to be as helpful as possible.

The prodict arrived within two days through DHL meaning that I could track it all the way to my door.

Overall - excellent service at ultra competitive prices. This is one case where it isn't too good to be true - I wouldn't hesitate in using them again and will always check their website to compare prices.
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Simply amazing

ill be honest when i was about to buy the from loads of bad reviews from different places and i really didn't want to buy from here but you know what i told the risk and i am 110% happy with the result and got everything within a week. One of the best.
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Camera Received - Jury out on "Warranty"

After a lot of reservations placing an overseas order, reading many reviews from this and similar companies, I went with SLRhut for my Nikon D610 purchase. After rectifying my credit card companies security procedures, a couple of calls were made to the 'hut' to advise them. The order went through at around 3pm (BST) on Friday and it arrived at 10:30 am on Monday morning. I paid for 'rush' delivery which is quoted at 3-5 working days so I had expected delivery Tuesday at the earliest given timing of ordering - Result!

Everything was in order and only the fact that camera menus were set to Japanese by default gave any hint of the camera's origins. Easily sorted.

There are some unanswered questions over the extended Warranty something I rarely take up and may be wishing I hadn't on this occasion...

Awaiting answers to my email.

Other than that - a satisfied customer.
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Excellent service, excellent Price.

I have just taken delivery of my Canon 6D. Everything arrived on time and perfect condition. Bit worring to start, having to call back and confirm everything but can't complain about delivery or goods. Very happy will use again if necessary.

slrhut.co.uk Details

About this company

Visit SlrHut

Contact information

Write to: info@slrhut.co.uk
Call us on: 0 203 514-9372
We live here: Unit 17 337 Kennington Ln
SE11 5HY London
United Kingdom

Category

SlrHut is ranked 173 out of 531 in the category

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