We were a little bit sceptical about ordering from SLRHut at first having never heard of the site but after a friend vouched for it we decided to purchase a 5D for our business. Delivery was quick and the product is great. Excellent stuff.
As someone new to the industry,this was my first time using SLRhut, having been recommended by a film-maker friend. I have to say I got slightly nervous when I called to check on my order, and had to wait quite a while before the phone was answered. However, I eventually spoke to customer service, and after a further wait, my problem was resolved satisfactorily. I was promised a 3-5 day delivery, but this was missed, albeit narrowly. The service itself was very friendly. Despite some failings, I will probably use the company again, and would recommend it to others.
extremly happy with my purchase of pentaxk3 , great dealing with knowledge people would certainly come back for more equipment in the nere futher , now all i have to do is fathom it all out.thanks again.
SLRHUT was actually my first WOW! experience in online shopping. It was like transacting business with a friend that is closer than a brother. That is what is meant by taking your customers seriously. As for the delivery services, I wonder how they actually pull that off. Hmmm... It definitly won't be long before my next transaction.
I was pleasantly surprised at how easy it all was buying a new camera and lens. The most difficult part of the whole transaction was making a decision as to what to buy. The sales team were very helpful and made some useful suggestions. I was surprised that the camera came from America but was amazed how quickly it got here. Overall a very pleasant experience and I am sure I will buy from SLR again.
I was after a Nikon D3200 camera kit with a basic lense at a competitive price. SLR Hut was able to offer not only the cheapest on the net it also had some stunning bundles at fantastic price. Customer service was very friendly when I called to get an explanation of what was included in the package. The sales person was also able to advise on additional products without being push.
Delivery was super fast. Ordered the camera on Sunday evening and the package arrived via DHL on Wednesday. Goods dispatched from New York and delivered in Hertfordshire (UK).
After looking at the such low price on cameras I was a bit vary of the company and was looking around for reviews of previous customers. Satisfied with what I saw I purchased my dslr and I must say that I had no problems with the order from minute one. Customer service was great and delivery came 3 days earlier than estimated. At the same time I bought my lense on a DIFFERENT website and from the moment I pressed confirm button I had issues with them. My order had been canceled twice and delivery took longer than I expected.
SLRHUT is definitely a place where I will be coming back for my future order and would recommend without hesitation.
I did need to confirm my order by phone them to send the ainvoice and confirm shipment. They despatched my Sony RX100M2 just after I had finished calling them about when will it be despatched. Then after all that DHL were very fast on delivery for USA to UK. In 2 days! 5 days from click buy now. Fast. & they have pretty good prices saved £100+ on the Sony RX100 M2.
Ordered the camera and it came within the week, although the estimated time was two. Also helpful how they called to check I knew I was buy a body-only. Would recommend to anyone, will be buying from here in the future.
Not only was the camera I wanted cheaper with slrhut than anywhere else I searched the service was prompt and courteous. In terms of deliveryI cannot fault the speed with which the camera was delivered, I would definitely buy from slrhut again.
I found phone help very friendly and helpful when making my purchase. I bought a new Sony RX100 M2 from SLR Hut at less than the second hand prices available through Ebay. Indeed I had just "won" an auction for an almost new RX100 M2 on Ebay but after non delivery, many weeks of hassle and a suddenly silent seller, Ebay refunded my money. By contrast what a pleasure it was with SLR Hut. Very quickly DHL sent me tracking information, I watched the progress through the system over a few days: ordered Monday evening and it arrived Friday early afternoon. I would buy from SLR Hut again, assuming they maintain their excellent prices. For the reassurance of readers of this post, one of my fears was that I would face import taxes. This did not happen. This was all taken care of by SLR Hut when the goods landed in UK. They do state that there would be no taxes to pay and I am pleased they were true to their word.
I ordered a Sony 55-210 NEX Lens from SLR Hut, a couple of days later the lens arrived not bad service from the USA to the UK . The lens appears to be brand new although not in the original Sony packaging and works perfectly, also a great saving on the UK price of the same lens, I shall probably be buying again from SLR Hut in the future. Great service JRB.
I came across SLR HUT looking for a second Canon 7D, I got my first one from a different website which cost me a fortune. After I saw the prices on this website I was devastated, Brilliant prices and brilliant customer service.
I stumbled across this company by accident while searching for a camera online. When the site came up it seemed to good to be true, so I did a search to find reviews. The company was highly rated, although slight warnings about follow-up calls trying to sell extra items and the company being based in New York although the gives the appearance of being in the UK. After reading a few reviews I decided it was worth the risk and so far I have no regrets about my decision. I placed my order online, which was simple and quick to complete. The next day I received the expected call, which didn't last as long as I thought. The caller introduced himself as John Patrick from SLRHut and started by thanking me for the order. He then proceeded to review my order and offered to upgrade my SD card which was included in the offer, to a better quality card at no extra expense he also upgraded my delivery option to rush again at no extra expense. John then offered me an additional longer lasting battery at a greatly reduced price and explained the benefits of the extra battery, although I decided to take the offer up there was no pressure to except the offer which I could easily of declined without affecting my order. Delivery of the order was very fast and could be tracked easily at every stage. This is a company I would use again without hesitation and would recommend to anyone thinking of using them.
The Fuji X-E2 body was very considerably cheaper than anything else I could source. SLR Hut were good enough to ring to confirm the different bill and delivery addresses, I was kept fully up to date with email info as to shipping and the camera arrived ahead of schedule in perfect condition. I can't really think of anything more I could have wanted.
the D3300 arrived well before its due date, the packaging was more than enough and no damaged. The camera has ease of using for a novice. I love the camera. The rubber grip helps stop hand shakes. my only crisisim of the camera is the lens cover not attached. But love it and look forward to this new found hobby.
Ordered a Canon 7D Monday evening, rang the excellent customer support team to confirm details, sat back and received my confirmation emails. Next day received email from courier (DHL) and tracking details. Thursday morning parcel was delivered to the correct address, delivery address not billing address as so often happens when ordering on the internet, in A1 condition. A thoroughly pleasing and painless experience.
The Nikon D5200 I purchased from SLRHUT was ordered on Friday afternoon and arrived on Wednesday morning. I am usually very cautious about internet shopping but I have to say that I am absolutely thrilled with all aspects of my experience. After I placed the order, I called the support team and spoke to James. He was very polite and well informed about the camera I bought. If you are in the market for a camera, check out this company before you commit... I can fully recommend this company based on my experience.Nice one guys !