SmartBuyGlasses Singapore reviews

SmartBuyGlasses Singapore reviews

Good
7.8
from 0 - 10
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108 Trustpilot review(s)
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Already recommended to my friends and family

This was the first time to order glasses online and I found the process pain free to handle payment and shipment tracking. The website I easy to navigate and find all the information to make an informed decision. The products they have are much better value than the country where I live and have more styles available than the local shops. Order came on schedule and in perfect condition. Customer care is very friendly an proactive.
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Review by confirmed purchaser

Very Good Service. Reliable.

Very Good Service. Reliable site. Sunglass is original.
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Good buy

Very happy with the purchase... Will buy again from there
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Review by confirmed purchaser

A good deal

Worth the amount if compared. Items looks genuine. Fast delivery.
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Review by confirmed purchaser

Great buy!

Speedy delivery in less than a week! Glasses arrived in good condition. Tumbs up!
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Review by confirmed purchaser

Fast delivery

Love sunglasses, will order again
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Review by confirmed purchaser

Fast and reliable!

I have ordered twice with Smartbuyglasses and both were great transactions. For the first transaction, they were so helpful because I had to change the shipping address to overseas and I asked them if I could receive it before Christmas (because estimated delivery was after Christmas), and I was so happy that they were able to expedite it. So I didn't have second thoughts on buying from them again. Thanks to the team! :)
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Review by confirmed purchaser

Trustworthy purchase

I purchased Ray-Ban sunglasses from this online store. I received in 3 days later. The purchase was fast and friendly. The trick is you have to try the sunglasses at optical store before you purchase online. This way, you will know whether the sunglasses are suitable for you. Thank you SmartBuyGlasses. Hope to purchase from you soon again! Thanks.
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Review by confirmed purchaser

Awesome experience

Ordered on Sunday and received on Sunday, the item was exactly what I ordered for... Can't expect anything better than this from online shopping. Will definitely continue shopping with smartbuyglassess and recommend to friends.
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Review by confirmed purchaser

100% satisfied.

100% satisfied in term with item & packaging as mentioned.Except for delivery by local agent.Abit screw up,you need to monitor closely.
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Review by confirmed purchaser

reliable and quick delivery

the glasses came a lot faster than expected and i'm satisfied with my purchase :)
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Review by confirmed purchaser

Sunglasses arrived in perfect condition, and as what I have expected to be. Thumbs up for SmartBuyGlasses :-)

My first experience with SmartBuyGlasses has been a very pleasant one :-) I would recommend SmartBuyGlasses to any one looking for high quality sunglasses.
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Ordered a month ago and still no delivery, and no help from customer service

Not only have they not delivered the sunglasses I ordered and paid for a month ago, Smartbuysunglasses have dropped the responsibility completely and told me to follow up with the delivery company myself. They too are not responding. I can only think this company is a scam and the previous good ratings are plants. New buyers beware!
PLEASE NOTE: the reply from Smartbuysunglasses is factually incorrect: 1. My contact information is the same as it has been from the ordering stage - no one has contacted me nor has new information been requested from me at any stage. 2. I've been calling the courier company Toll many times for over 2 weeks, who are also incapable of resolving this. 3. Until now I still have not received anything at all and there is absolutely no contact with any form of resolution from anyone.
SmartBuyGlasses Singapore

Reply from SmartBuyGlasses Singapore

Dear Valued customer, thank you for your feedback.

Please, note that we use 3rd party Courier company, in order to provide fast and efficient delivery service.

As you've been informed, they were not able to reach you via provided contact information, that's why we advised you to contact them directly and reschedule delivery time / provide new contact information.

Our customer service team will make sure you have necessary contact information to follow up on your side. We also hope for your understanding that such circumstances are out of our control and hope you will enjoy wearing your new pair.

Kind regards,
SBG
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Review by confirmed purchaser

Fast delivery for item in stock

Item arrived before I knew it, amazing
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Review by confirmed purchaser

Fast shipping, love the valentino sunnies

Was looking for valentino sunglasses and came acrosee SmartBuyGlasses.com on Google.
Very happy as price was very good (much lower than retail), the transaction was smooth, shipping was really fast considering it was around Xmas time and the sunnies are just what I wanted!
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Review by confirmed purchaser

Ray-Ban The Timeless RB5228 Acetate

Payment - Fast & easy
Shipping duration - 1 to 2 weeks arrived to your doorstep (still reasonable)
Authentic - As seen in US Ray-Ban Online Store
Glasses choices - Wide range of branded glasses to choose from

Overall rating - Reasonable pricing if you are in a tight budget ^.^
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Review by confirmed purchaser

No frills buy

Received the item promptly. Unfortunately it didn't come in the original packaging, looked like a kid had packed it in. That was a bit of a downer
SmartBuyGlasses Singapore

Reply from SmartBuyGlasses Singapore

Dear Hari,

Thank you for your feedback.

I forwarded this comment to our Distributor office to follow up on this. We are very sorry to hear that you were not satisfied with the packaging.

I would like to assure you that all glasses are 100% authentic, from reliable Italian suppliers only; goods are coming in full original packaging, as we get it from the suppliers.

If you need any further assistance or follow up on this case, please, get back to us at servicemanager@smartbuyglasses.com

Kind regards,

Anna
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Review by confirmed purchaser

great online shopping for sunglasses

smartbuyglasses does what they say good prices and timely delivery though I hope they can add on more accessories overall great value and quality
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Review by confirmed purchaser

EXCELLENT SERVICE!

EXCELLENT SERVICE!

SmartBuyGlasses Singapore Details

180 Designer Brands For Less

At SmartBuyGlasses, we have the largest selection of designer eyewear online with over 80,000 products and 180 brands. Find the perfect pair of sunglasses, eyeglasses and save with our amazing prices.

Free & Fast Shipping

SmartBuyGlasses offers FREE and fast country-wide shipping on our entire selection of sunglasses and glasses. Get your designer eyewear shipped conveniently to your home at no extra cost.

100-Days Returns

If you don't absolutely love your new eyewear, it's not a problem with our 100-days returns at SmartBuyGlasses. It's simple and convenient to return your eyewear and you have up to 100 days to make your final decision. At SmartBuyGlasses, shopping online is risk-free with our easy return policy and money-back guarantee.

24-Month Warranty

At SmartBuyGlasses, we stand by exceptional quality in our designer eyewear and we have a 2-year warranty to ensure that our customers are getting top-notch sunglasses and glasses. Our exclusive 24-month warranty covers all manufacturer defects in all scenarios for sunglasses and eyeglasses. For contact lenses, we have a 3-month warranty.

Excellent Customer Service

For any questions or inquiries, our friendly customer service team is here to help! Send us an email and you'll receive a response in 24 hours or less. Whether you need help choosing a style or you have a question about a product, feel free to email us and we'll be more than happy to hear from you. Customer satisfaction is our top priority.

Buy One, Give One Charity

When you buy a pair of glasses from us, we give a pair of glasses to someone in need. At SmartBuyGlasses, we care about social responsibility and giving back to the community. Working with several charity partners in Africa, Asia, and Australia, we help impoverished communities by providing them with the gift of vision.

About this company

名牌光学眼镜-极具竞争力的价格

在唯视良品,我们提供的名牌光学眼镜价格在市场零售价的七折以下。我们为您准备了Gucci, Ray Ban, Prada以及更多的名牌框架,还有价格优惠的高质量处方镜片。超过90000个型号,超优惠的价格,使您可以购买一副梦寐以求的名牌太阳眼镜。从您决定购买到眼镜送达期间,我们的客户服务团队会竭尽全力使您购物愉快。

名牌眼鏡- 無可匹敵的價格

在唯視良品,我們的名牌眼鏡價格低至市場零售價的三折。我們為您準備了Gucci, Ray Ban, Prada以及更多的名牌框架,還有高品質但超低價的度數鏡片。我們售賣超過90000個型號的貨品,全都以超優惠的價格發售,相信您一定可以輕易找到一副合眼緣的。從您決定購買到眼鏡送達期間,我們的 客戶服務團隊會竭盡所能使您購物愉快。

Visit SmartBuyGlasses Singapore

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We live here: Singapore

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