Soakandsleep reviews

Soakandsleep reviews

Excellent
9.6
from 0 - 10
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Very one sided guarantee

They will not refund your product unless it has been unused and unopened unless faulty. We bought two wool pillows from them, slept on them for about a week and noticed that they were getting lumpy. Tried to fluff them out to no avail. They've proven to be just as bad as microfiber pillows we've had in the past that we had to end up throwing out because they ball up. Tried to explain this to customer service and they asked us if we washed them, we replied no. Then they wanted photographs! How do you photograph something that is an internal problem? This company obviously knows their products have issues and won't refund unless you can prove somehow that they are faulty. We can send them back but there is no guarantee that they will honour their side and agree that they aren't fit for purpose. They will keep them to destroy and not refund your money and charge for a return if you want them back. It's a no win situation. With M&S, at least we were able to go into the store and show them problems such as these with their fibre filled pillows to get our money back. No such luck here unless there is a Soak and Sleep near us to take them into. Basically you'll get soaked doing business with this company.
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Fabulous! Can't fault you guys. The best A*****

"Love love love you guys. What an amazing website and brilliantly described items. Delivery was quick and items were ace quality. Cant thank you enough! "
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Comfort from purchase to bed

"Excellant service. The topper mattress arrived as specified plus it was helpful having the mobile contact details in the event we wished to change the delivery date. Although I haven't tried the topper yet (will be tested this Bank Holiday weekend) when my son and daughter-in-law stay, it is of a high quality and looks extremely comfortable. I'm sure they, and other guests, will approve of it. Would certainly purchased form you in the future and recommend you to others"
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Great company, speedy delivery, good products at affordable prices.

"Received my order today fast dispatch and quick delivery.. I am so very pleased with my Luxury Microfibre Topper it is lovely. It came in it's own carry bag. It is as described really deep and soft, fits the bed perfectly. The fitted sheets I bought were excellent as well plenty big enough, no skimping on material. Soak & Sleep you will be getting more orders from me. Well done highly recommended. Thank-you.
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Yet again, another fantastic product and great service, thank you!

Having bought from DAPW in the past I had no hesitation in ordering from them again. As I've come to expect the products are top quality as is the service.
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Unbelievable quality and service at very affordable prices.

Would not purchase bedding and towels anywhere else. The quality, service and prices are unbelievable.
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Excellent quality and value for money

I've been super impressed with the quality and value of the products I've bought from Soak & Sleep. I've now bought 3 x 400 thread count fitted sheets, and they are such beautiful quality - and were a better price than other, much inferior sheets I've bought elsewhere in the past. The cotton quilted pillow protectors are amazing quality and value, too. Delivery both times I've ordered has been very quick (less than the 3 days stated), and is also free when you spend over £30.

I won't buy my bedding anywhere else now!
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Excellent, I definitely recommend.

This is the second time I have ordered from this company and I've been impressed both times. The quality of the linen is excellent and although I wouldn't describe the cost as 'a fraction of elsewhere', its certainly cheaper. Both times the orders arrived within 3 days and I particularly appreciated being able to print off the delivery instructions and leave it on the front door in case I wasn't in. My only criticism is the amount of plastic which everything was packaged in, which is now going into a landfill.
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Super Soakandsleep - excellent products for a reasonable price.

The mattress toppers look excellent - very nicely packed in their own carrying bags and they look as if they will make our caravan mattresses much more confortable. The excellent price and quick delivery was also appreciated. One small downside was the length of time it took for our parcel to be packed and despatched - it took 10 days from you receiving our order to you telling us that the parcel had been despatched, and this seemed quite a long time. However, it was not a problem for us as we do not need to use the toppers until Easter, but this might be a problem for others? Thank you."
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Superb!

"Superb! Product is brilliant, delivery was on time and the men were courteous and helpful. Wonderful shopping with you guys, Thank you!"
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sleep like a log

Delighted with recent purchases. Such good value and excellent service. This is the 5th time I have purchased goods from this company and I thoroughly recommend it.
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Very Impressed all round. Definitely purchase again

Easy to navigate website. Great product selection. Fast delivery and great quality product. Very impressed with our first purchase!
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Quality and great value

I love your products, you use quality materials and make excellent products. Whether it's pillows, duvets, mattress toppers, pillow protectors or towels and your great storage bags for bedding. The value for money is excellent, I would recommend to all my family and friends. Keep doing what your doing, your great..
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Quality doesn't need to cost a fortune

I was delighted to receive my order earlier than stated. I am loving the silk duvet that I ordered (warmth without weight) and it's in a very good quality cotton covering. I also like the quality of the woollen underlay, it fits beautifully and is very well made. I can't wait to get into bed every evening. I will definitely order more things as and when I need them and have no hesitation in recommending Soak and Sleep. Quality items at fantastic prices.
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We have had the best nights sleep for sometime....

"We choose to purchase the dual tog microfibre duvet. With the nights still nearer zero degrees, we have only used the 9 tog duvet a to date. We found it very cozy and warm yet it appears light (weight) upon us compaired to our previous duvet. A great purchase made."
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Very good value!

I was very pleased with my order which arrived quickly and was of the usual high quality. Thank you.
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Sleeping is my new hobby!

I ordered the all-seasons double duvet and mattress cover as the old ones needed replacing. I came across Soak & Sleep online and was immediately impressed with the ease of navigation around the website and the products they offer. With a 20% discount on offer at the time it was an immediate hit with my bank balance! Suffice to say, the ordering process was easy, and as Soak & sleep also contribute part of the payment as a donation to my chosen charity through Easyfundraising.co.uk, my purchase raised some money for a good cause too! I was kept informed by email about the process of my order and my goods were delivered on time and as expected. A very thorough and professional service, with an excellent range of products, and I can honestly say I am sleeping much more soundly under my new duvet!
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Luxurious products at a great price with speedy delivery - sleeping like a log!

Bought some gorgeous king size pillows and cotton pillowcases which arrived beautifully packaged within 48 hours of placing my order. Amazing price for such excellent quality. Feels like going to a luxury hotel every night.
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excellent products and responsive, helpful company

"Products and service excellent as usual. Duvets and pillows come packaged in good quality, reuseable carrybags with sturdy zips. Delivery is prompt. I ordered the next day delivery and they made it, albeit after 7.00 at night. The only problem I experienced was with the website following the change of name. This is likely to have been IT teething problems as I never had any trouble when I used it previously. They responded promptly and personally to my communication about this
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"WOW"... Just Fabulous Quality Bedding...

Couldn't be more pleased with my purchase...and at a bargain price, will definatly shop with you again...and would be happy to recommend to anyone else. .Carol..

Soak&Sleep Details

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We live here: United Kingdom

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