I contacted Soundware on the suggestion of a colleague. I had a MiniMoog vintage synth that had languished for too long in a garage and needed some TLC and I wanted a delay/reverb unit to use with it. Right from the first contact I sensed that here were people who were both eager to help and who knew what they were talking about.
Their engineer was able to sort out the Moog for a very reasonable charge and I had very good advice on the delay unit. Everything went efficiently and my dealings with them inspired complete confidence. This shop isn't interested in just selling you gear, it wants to enable you make and create the type of music you want. And all this with a really friendly attitude and a sense of humour too! This is how it should be.
Can't fault the service, prices or delivery - as long as Soundware go on giving their customers all they could wish for, they can be assured of a bright future. Five stars are not enough - I'd give them ten!
I bought online as this company had the item I needed in stock and I wanted it quickly. My item was dispatched quickly and I was kept fully informed throughout the whole process.
I particularly liked the fact that they were able to give a time-slot for delivery as, well, with the option to change this if need be.
Excellent t and superb fast service! Always happy with Soundware.co.uk
I have been shopping at soundware for the past couple of years now, I would say almost 100% of my tech has come from this shop, the staff are really nice and helpful they aren't pushy they will give you good advice and make sure your purchase is the right one for you, which you don't get with other places. My only complaint of the store is that it isn't big enough!!
I would gladly buy from Soundware again. Very easy, quick delivery and good communication.
I was completely confused as to what microphone I needed. There were plenty to choose from on the web but which one, so I rang the man from sound ware and he knew straight away what was required.It's brilliant,I would not hesitate to shop with them again in the future.
My son was turning 18. He's a musical wizzard. He's written his own stuff and he's on You-Tube.
He wanted things to help him do this. You talked me through it, and then shipped it overnight.
Great service quality equipment and emails to keep you up to date with your order from despatch to the our door
A great experience on my first order from this company, the item was the best priced that I could find for this item, and communications with the company were excellent with information given as to the delivery date and time with the option to change to suit.
I wish more companies would follow take note and offer a similar service.
I had to buy new equipment from overseas for several shows I was having in the UK. I researched all the other "major" retailers . (GAK, Digital Village, Thomann, etc) and not only Soundware had the best price for the gear I bought but they also had the quickest processing times which for me was absolutely crucial! Otherwise I wouldn't have had my gear on time for the rehearsals and the tour .
I normally wouldn't post a review of any site but this time is worth the exception.
Being the first time I shopped at Soundware I'm extremely confident it won't be the last Top marks!
I was really impressed with the service I received from Soundware. The product arrived the day after I placed the order and I was informed about the process at every step of the way. I cannot fault the service in any way.
Wanted to get the heck away from Amazon, so discovered this outfit on a search after rejecting a few others. Great price, and when through no fault of Soundware the unit was defective, they helped navigate the problem and then didn't hesitate to arrange a swapover. Brilliant, feels like a close bunch running this outfit. I will use repeatedly in future.
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