Must be four years now, getting a bit boring really, same old fast, friendly efficient service from Specs direct! Still with what I'm saving I'll be able to buy myself some fun and excitement. Might even look up some old friends (Now that I can see them) Cheers SpecsD
I called spectacle direct straight after recieving the glasses as the service was second to none. A very fast and first rate service was provided , i have had 2 pairs made and one pair repaired and cannot fault the company. i have recommended them to several of my friends and will use the again when needed
David and the team are superb. My reglazed specs were just under a year old and a screw came loose so the leg could not be re-attached. Local opticians said you cannot fix that but we can give you 2 pairs for £300 (for my script) 1 'free' which we all know is useless if you have to update your lenses every year and are not made of money.
David told me that the frame would need new legs after sending him a photo, when he could not source the originals as I am not too vain he got me the nearest thing and fitted them free of charge! The results were perfect.
I had to update my prescription today and the optician said the glasses I had were exactly as per the prescription and pupil distance etc the local opticians had last recommended for me. Sadly I have had to buy new frames on this occasion but I know that I have a superb back up pair and also I know where I can get a good re-glaze next year.
Never mind bingo balls and zumba - see straight and get yourselves to spectacles direct.
Thank you so much LB
Ordered my prescription reading glasses late on a Wednesday night and they arrived in the Saturday post. I'd be happy with something from Amazon arriving that quickly but to get a custom-made item in that time is truly impressive.
Found lensesinglasses after my optician quoted me over one hundred pounds to re-glaze my glasses. For exactly the same service lensesinglasses (which is the re glazing service offered by Spectacles Direct) quoted me £29! I was skeptical that this could be a genuine offer, but trusted the reviews on trust pilot and sent off my glasses.
After a very polite conversation on the phone my re glazed glasses arrived two days later, in a hard case with a new polish cloth, plus my old lenses!
Amazed that such a service can be offered for such a price. There are three more pairs in the house that'll be heading up to Edinburgh promptly.
Spectacles Direct offer a service that is fast, friendly, efficient and amazing value for money! I've recommended them to all my spectacle-wearing friends! What's not to love!
Placed order on Saturday evening. Delivered Wednesday morning. I cannot expect better than that. I chose Spectacles Direct over other, slightly cheaper suppliers (one of which I had used before) due to the others having poor customer feedback and / or problematic websites. Spectacles Direct gave me much more confidence, and I feel this justified paying £20-30 more (still £80 less than high street prices).
So, I needed to get two new frames re glazed. After being quoted an absurd price from "the high street" I turned to the web...
I based my opinion on the high rating of spectacles direct. I phoned, got through right away, sent thru my queries and was quoted a REALLY good price!
Was sent a straight forward pack.... *foc I might add....good set up there!!!*
Got glasses back in less than a week.
FANTASTIC service... Deal with nice genuine helpful people.
Was kept up to date all the way.
Well done guys... Excellent service at a great price!!
The service was really good - fast friendly and efficient. Now I've tried it out, I'll get some more glasses done! The seemed to know their stuff when they telephoned and I didn't feel I was sold to!
I used this service to reglaze my existing frames. I was delighted by the fast service and excellent communication throughout. The prices are amazing too. A massive saving compared to the high street optician!
I will definetly use this service again in the future.
Sent my ray bans for new lenses, sent in Freeport box provided, contacted by Wayne who. Was very helpfull, glasses returned very quickly with new transition lenses , a great service, will be back,for more thank you
Had lenses put in some vintage frames, very reasonable and quick. Wayne was very helpful on the phone & online.
phoned on a Saturday expecting no answer but got through to a very helpful chap called Wayne, he was able to answer all my questions and even put the last pair of fuel cells aside for me until i ordered them later that day. Received within a few days well packaged and in perfect condition, would definitely use Spectacles Direct again as there service was faultless :).
When you are dealing with the internet you don't really know how you are going to get on. But I should have had no fears because everything was done exactly as I expected and in good time. Very nice people to speak to on the telephone as well, I will certainly go to them again.
I requested the tint in my perscription sunglasses (Prada) be graded as they are un-perscript......They are identical and are totally perfect. was fed up of loosing the "look' of the design after having my perscription added. so for an extra cost I am more than happy with the end result!
Thanks you and for all your corrispondance
Tried to order some new glasses online but their was a problem with the website, contacted Spectacles Direct over the phone and they couldn't have been more helpful, Wayne took my order on the Saturday and despite having special order lenses my new glasses popped through the door mid Thursday morning. Perfect, thank you!
WOW! Placed online order Saturday. Received email on Monday requesting old glasses for measurements. New Ray Ban's with prescription lenses arrive Friday. And at half the cost of High Street retailers. Will deffo be coming back. Absolutely brilliant service. Thanks so much.
I've used Spectacles Direct twice for both everyday prescription glasses and recently a pair of prescription sunglasses.
The staff in showroom are extremely knowledgeable and go to great lengths to make sure you are 100% happy. I would never buy glasses from a high street opticians again.
I had read great reviews of this service on this site and was not disappointed. The process was easy (once I'd managed the slightly krpyton-factor style box assembly) and the service was extremely quick. Within a week I have received back my reglazed glasses with the unexpected extra of a new hard case to put them in - most welcome as I'd broken my old one.
I was also impressed with how much contact I received to assist me in tracking my order - I received e mails on receipt of my glasses and order and on despatch.
If there were a couple of improvements I could suggest, I think, jokes aside, slightly clearer instructions on how to put the box together and also a bit more clarity on the website about pricing. I was offered the recommended scratch resistant coating and also insured postal delivery. There was no "hard sell" but it would have been better to know about these options in advance so that I wasn't "on the spot" needing to decide.
Overall though an excellent service and one I'd recommend to others.
I wanted some specs for a long drive I was undertaking on a weekend, and called up to make my order on the Thursday before so very little time available. My prescription is very low and I will only be wearing them occasionally so wasn't spending much - around £30 tops.
The specs I chose were actually unavailable but an alternative was sent and delivered next-day, and at a superbly low price that nowhere else online or in the shops could match.
Kirsty there was lovely and helpful and despite me buying one of the cheapest pairs on the site felt as if I was a valued customer.
Very highly recommended.
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