Ordered the goods without any hitches, nice easy to follow ordering system. Goods arrived next day, couldn't have asked for or got better service.
I came across Stolen Goat by accident on Facebook. My husband is a very keen cyclist so this site was perfect for my Christmas Gift to him. I ordered my item late on Sunday eve on the "Black Friday" weekend and it was with me within two days. I cannot fault this at all and I was kept informed by email and text, which is really good. The service provided by the team is really friendly and I would recommend this company to keen cyclists / racers who appreciate real value for money. The products are fabulous if you are looking for unusual and quirky and I really love that! I hope not to return my item (Hubby won't see it until Christmas Day) but I do have a 90 day return policy, which is brill! Thanks Stolen Goat, great service and I will be shopping with you again :)
Bought a merino wool jersey. Really (really!) nice quality but I am a large for other cycling wear but this is a bit slack. Had I known it's real size, or been told that they come up a bit big, or been offered a size in inches, I would have purchased a medium.
Good for speedy service
From start to finish Stolen Goat were fantastic. Really helpful and super fast delivery. Products are a wee bit different and great quality. Felt like I was dealing with a friend as the service was so personal.
I always think that anyone can sell stuff on-line but its how they treat you if you need after sales help that counts. Stolen Goat were excellent from beginning to end. Fast, efficient delivery followed by a fabulous, friendly returns service. I'd recommend them to anyone.
Have ordered twice and on both occasions i have been bowled over with the fast delivery and quality of the products - keep up the good work!!
Got a limited edition t-shirt and Harris tweed bag. Order was dispatched the same day and goods arrived 2 days later but I'm in Aberdeen so this was still very good. Couldn't fault service or products and will be buying a tweed cap from them as soon as I'm paid again.
I came across this site on Facebook and normally I don't click on FB ads but I think it was the name and also I was looking for inspiration for my cycling hubby for Christmas. I am very much into retro/vintage and the Merino Wool Retro Jersey stood out for me. I ordered and it arrived within a couple of days. I opened the packet and saw Medium - I wanted Large..... I checked my invoice (which I should have done when I ordered dhur!) and realised that I had made a mistake and indeed ordered Medium. I contacted Stolen Goat via the web-site and had communication almost immediately - telling me to return it, no problems or quibbles, and that a note had been made for the warehouse to receive it and replace it immediately. I got the new jersey the next day. The communication was done is a friendly but professional manner and I am super impressed. My recent experiences of Customer Service with other on-line stores have left me feeling very frustrated, over-promising and under-delivering; so this has been a refreshing change. The jersey looks fab and I am sure my hubby will love it - I love Stolen Goat and will certainly be back, and more importantly be telling other people about it. Good luck to this fledging enterprise - you deserve success.
Bought a tweed musette from them and it's great quality and very we'll designed. Fits to my back like it was made to measure and doesn't move when I do, even though there's no front strap. Too nice to seriously test how water proof it is and it's my new favourite thing ( sorry girlfriend )
Stolen Goat is an ideal way to shop for quality bicycle related products for myself and is an inspiration for gift ideas.
The website is very easy to and ordering stuff is a breeze. I've ordered twice now from Stolen Goat and have been pleasantly surprised on both occasions at the speed of their dispatch. The shirts I ordered were of the very best quality too.
The products are good but the price appears a little high for the merchandise. I do however appreciate its originality.
The service is what makes it. Good communication and super fast delivery it's something to be proud of.
Keep up the good service but drop your price a little
Excellent quality item delivered in super quick time.
This is a reeally nice t-shirt
I had a query about one their products and put my thoughts into a e mail which was answered within 10 minutes. The product I bought was described accurately and delivered very quickly. 10 out of 10 :-) .
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