Mobile web order, website is clean and easy to use. Despatch was very quick, next working day. Original order was damaged (box) by the delivery driver. SB were very quick to rectify the matter, apologising and sending a replacement out the same day as reporting it. The original item was returned via their free post service. Thorough communication throughout each stage. The whole matter was rectified quickly and with ease meaning that the birthday gift was neatly wrapped in good time. Could not have asked for better service and the experience has provided great confidence for the future. Their prices are extremely competitive too! Well done SB!
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