The service from Stress free Parking was good as always but the actual off-airport parking by Purple Parking Business was a great disappointment with us nearly missing our flight as we had to wait 30 minutes for a coach to transfer us to terminal 5, only arriving there 40 minutes after handing over the car. Will not use them again.
This was the first time we had used Stress Free Parking at Luton Airport, the service was excellent however for a first time user it is a bit unclear where to go to meet the person collecting your car.
First time we have used this service but it definitely will not be the last , so much easier to have your car picked up and brought back to us, we were even asked if we needed any bread or milk on our return . Great to drive straight to the airport car taken and there to meet you when you come back.
Your car will be checked for any bumps/ scratches and your mileage is taken , once again brilliant service
I used Stress Free Parking at the port of Southampton whilst on a cruise on the Queen Victoria. I had researched prices beforehand and found them to be the cheapest. The instructions for arrival at the port were very clear and the handover of my car was achieved quickly and smoothly. I had the same experience on my return to the port with the addition that their agent helped me load the baggage into the car and even helped me to disassemble and load the electric scooter of a disabled lady that I was travelling with. Everybody was so polite, kind and helpful that I cannot praise Stress Free Parking enough. Perfect service.
The driver called us as we entered the airport to let my husband know that he had left his wallet in the car which avoided problems for us as we had time to go back to the car. Our return flight was delayed but managed to make up time arriving 30mins late but we still had a prompt delivery of the car even though no arrival time was available to the parking service company, job well done!
Easy to book on line, had to call and change my booking , no problems, friendly staff, we only waited a couple of minutes after we arrived at airport.
Called when we cleared customs they arrived the same time as us at the meeting place, have used this company twice before and the most we have waited is ten mins.
Will use them again, would recommend them.
Recommend to book early to get a good deal and sign up to there emails to get extra discounts.
Very pleased with there service.
I would consider valet parking to mean pick up and drop off right outside the terminal, not trudging up to the 5th floor of a car park to meet the driver. We may as well have just parked the car ourselves.
After a bad experience (rude staff, late return of our car) last year we complained and got 10% off so decided to give them the benefit of the doubt and try again this year.
Yet again the member of staff who answered the phone was rude and our car was 20 minutes late back (which doesn't sound much but when it's 9pm at night, 3 degrees outside and you have small children it makes all the difference).
The drivers are always friendly, polite and do their best to warm the car up but unfortunately those in the callcentre let the entire company down and ruin what is a great idea and should be a 'stress free' experience.
Next year we will be getting a taxi there and back - overall it's probably only £20 more but will actually be stress free.
Would I recommend StressFreeParking? Yes I would as long you are not expecting polite, cheerful call centre staff to put your mind at ease if its the first time you have used them. We found them, prior to early morning arrival at the car park, grumpy, and less than encouraging about not worrying. However, on our return the member of staff was aware it was us calling to say we had arrived with are luggage and they were 10mins away. Collecting the car and leaving the car park was stress free and easy- the member of staff meeting us was friendly and helpful as well as cheerful- what we should all be expecting all of the time, regardless of the time of day!!
We will most likely be using them again.
Damage was made to our car and after numerous phone calls & emails, we are not getting any response as no one seems to be interested in the damaged they have caused to our car. The after service is an absolute disgrace!!! Will NEVER use this company again
Phoned 20 mins before arriving at Stanstead - Chaps arrived shortly afterwards - A quick check of the car and sign the paperwork and thats it!!
You are in!! Same on way home which was 11.30pm and travelling with children - Phoned when baggage was with us and guys already waiting for us - Stress free - competitive pricing and convenient!
Same on way home - Rang
Very helpful customer service as I had to update my details. Confirmation of new details received within minutes.
Easy to use carpark at Edinburgh long stay. Ticket at barrier showed number plate. When leaving pay machine recognised by booking at stress free. No poblems whatsoever apart from trying to find the car!!!
They actually rang us to see what time we would be at the airport, we unloaded our bags and the holiday started. When we arrived back we were supposed to ring them to say we were ready to be picked up from the departure area. They were there waiting for us. Brilliant polite and friendly service. Will use them again. thank you.
I've used Meet and Greet several times now and wouldn't ever go back to parking my car myself then catching the bust to the airport, doing it this way is so smooth and actually costs less than a lot of the DIY options and a great bonus is the car is lovely and warm to get into if you come back in the early hours or it's a cold, wet miserable day when you return.
All generally fine as we have come to expect. Only problem was when we were due to be collected, the first driver wouldn't let us on his bus and the next one was not expecting us, but did get us on. It was clearly a busy period and perhaps 6 seater mini buses are below capacity for the job you are trying to do. When you are fresh off a plane the last thing you want is to be told that your bus is unable to accommodate you and there "might be another one in a bit - maybe 5 minutes." Ours was nearly 15minutes later.
Really prompt and courteous staff when dropping off and collecting vehicle. On return at gone 11pm the car was only a few minutes away which I was really impressed by.
Booked online, printed off the details, twenty minutes from the airport I rang them up and we arranged a drop off point. The guy was already waiting for us when we got there. On our return we called them once we had our luggage and we only waited five minutes for the guy. Fast and efficient service would use again and recommend to anyone wanting hassle-free parking!
Easy to use website, helpful customer service, great prices and the service itself I couldn't fault. What more can you ask for? Exactly what you need before getting on a flight. WIll definitely be using them again. A+++
The booking process was simple and accurate. I received confirmation and complete instructions. The meet and greet service was superb. They don't waste anytime and keep you informed by text. This is a professional no stress service and I will definitely use again.
Used this service at Stansted. Rang as instructed. Someone was there to meet me. Person was friendly and polite. After noting down any marks on the car and signing a form I was off to the terminal. Process took around 3 minutes. On my return, rang when I had my luggage and my car was there when I got to the car park. Again the process took around 3 minutes. Would definitely use this service again.
The meet and greet service provided by RS09 was the perfect start to our holiday. It was efficient, polite and reliable and very quick. When we returned to Gatwick the car was waiting for us and we were on our way home within minutes. The price is very reasonable and I have already recommended this service to friends and family. It's the best airport parking service I have used.
This took the pain of airport travelling right out of the window ! They phoned us to check on our arrival time as the weather was affected by St. Jude !
We were met on arrival and the process took seconds - whoopee !
When we returned the same excellent service awaited us and we were out of the airport and away within seconds. No stress at all !
This service was very easy and convenient, the car park was easy to find and parking was close to the reception building where you hand in your keys. It is then a short walk to the terminal.
On return we called in at reception to get the car key, the car was parked very close by so we could jump straight in and head for home.
Never used this type of service before but now I will use it every time. Simply park up your car outside departures and drop your car off and once you come back from your holiday tpyour car is parked back where you left it! Simple!
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At Stress Free Airport Parking, we quickly search for the best deals for airport meet and greet saving you the time and hassle. As the UK's favourite airport parking comparison website, we are dedicated to offering you valet parking services at airports throughout the UK, including Birmingham Airport Parking, Heathrow Parking, Gatwick Airport Parking, and Manchester Airport Parking