Stylistpick reviews

Stylistpick reviews

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8.2
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Absolutely stay away from Stylist Pick, poor quality, poor service, hard to contact with a problem

I saw a black sequinned dress from Stylist Pick on Lorraine in December. I liked the look of it so I immediately ordered it for my christmas party along with 3 other colour choices. It took 2 weeks to get delivered (too late for my party) and the black dress was not despatched….yet I had been charged for it. I kept one dress and returned the other two. I emailed and phoned customer serviced to get my refund for the missing black dress immediately…..no one responded for over a week then I got a call and I explained my situation. I was refunded for the black dress the following day. However, I have never received my refund (£100) for the other two dresses I returned, although I checked with the courier and they have been delivered. I have tried repeatedly to get in touch with Customer Services but it is if I am invisible.. they have totally ignored me and I am £100 out of pocket which I cannot afford…I have to say I have never experienced such deplorable service from an online shop and would definitely urge you not to shop with them. I have read reviews on FB and they are all in line with my story here. Please DO NOT use this retailer.
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Review by confirmed purchaser

Excellent....although always room for improvement

The website can appear alittle cluttered which makes it difficult to find collections. The site could also be alittle brighter and send more emails with offers etc for loyal customers. The customer service is very good and when contacted you recieve a reply very quickly. The quality of the products are excellent and are very good value for money. I think that the introduction of the sale area of the website is very good.

I have been a customer since the website began and was a loyal member, signed up to purchase every month. I do think that the option to opt out of this was a very smart move by Stylist Pick. I do think that the blog part of the site could be updated and more style tips included.

Overall, i love this website and would recomend it to my friends.

Keep up the good work
Lisa xx
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Review by confirmed purchaser

Gorgeous, on-trend, I love the shoes!!!!!!!!!!!!!!!

I honestly love this site- my favourtie handbags are all from here and I'm utterly in love with the shoes. Seriously fashionable- classy site
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Review by confirmed purchaser

The service is good but would be happier if the quality was higher

most of the shoes and boots are comfy so I'm happy - even the really high heels.

Feedback for better shoes in the future:

Would be better if a few more were made from leather rather than fake fabrics.

The insides of the shoes need a bit of testing to improve design, eg on a recent pair of ankle boots there is a ribbon where the heel goes and by the end of a day wearing them this has worked its way down the shoe leaving your tights stuck to the insole.
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Review by confirmed purchaser

Simple, Elegant and nice.

Provides with elegant designs. Number of choices just nice, not too many but sufficient. It's my favorite online store.
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Review by confirmed purchaser

Love Stylist and could not be without them!

I love Stylist as everything is always so on trend but I never find that my friends have the same thing. Have some really unique pieces and it is very well priced with a very fair rewards system.

I recommend Stylist Pick to everyone!
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Review by confirmed purchaser

great quality

I love the new monthly showroom specific to my style. Also that i can browse all the items because sometimes i want something a bit different from my usual style. But the thing i like the most is the style points. the more i spend the more i earn, which has recently earnt me a great pair of snow boots, just in time aswel x :)
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Review by confirmed purchaser

Loved all of the items I have purchased!

Great products and at a reasonable price, I have bought clothes, bags, shoes and jewellery from stylist pick now and everything I have bought has been of a high standard. Even things which did not cost me a lot of money (£15 for a bikini, beach bag and sunglasses in the sale) is as good as my £100 bikini's from french connection or other high street stores.
I also came across the same products in different stores such as miss selfridge just in different colours at 25% more expensive than on stylist pick. I also love that they run promo's when you sign up to the website and the sales are great, the pricing is very reasonable.
The only problems I have found and is the only reason i am giving them 4 stars instead of 5 is that I have had to return a pair of long boots as they did not fit properly (common problem for me) and the refund was a bit slow, had to phone to have it processed but was done quickly at that point.
The further dealing with customer services for my style points which have not been processed has not been resolved yet and i am waiting on my £25 voucher to buy another pair of boots from them! Hoping this is resolved in the next day or two as I am a spending customer it is a great reward to put to my next purchase.
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Review by confirmed purchaser

AMAZING!!!

I love Stylistpick!!! The bags & the shoes that I bought are unique & all the time the people ask me where I bought them!!!!
THANK U!!!!
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Review by confirmed purchaser

Excellent products - excellent staff

I have nothing but praise for Stylistpick the shoes, bags, boots etc are fantastic, changing or sending back returns is so easy! What more could you want..........
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Review by confirmed purchaser

Good quality items but 'service' not as good as it used to be.

When I first joined the Stylistpick website, I was so impressed with the quality of the products for the price paid - and the packaging and postage service was like none I'd seen before; classy, sophisticated, looked expensive - real care was taken to ensure the customer felt special. However, the P&P service is just 'ordinary' now and the prices of products seems to have gone up. Although I still like the site, it's not my first choice for go-to products anymore unfortunately; it just doesn't feel special enough.
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Review by confirmed purchaser

Good value sale items, otherwise a little overpriced and not great quality.

I have bought several items from Stylistpick. The first couple were at full price - a pair of shoes and a bag, both at £39.99 each, and neither really worth that much. Stylistpick don't actually sell many real leather items. The shoes had an uncomfortable Stylistpick sticker inside (I think they have stopped putting these in now due to numerous people saying how frustrating they were), and the bag was nice, but fell apart after a couple of months and ended up in the bin!
I have also had to return shoes to Stylistpick that I ordered but didn't fit, and they are not quick to credit you back with your money! I had to phone after about 8 weeks of waiting, and get the feeling that if I hadn't asked them to chase it up then I would never have got my money back! I now stick to ordering the sale items, I don't mind paying the sale prices for what you get, but wouldn't buy full price items from them again.
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Review by confirmed purchaser

Stupendous

Choice is exceptional the price is fabulous and the service.....brilliant.
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Review by confirmed purchaser

Stylish and on trend shoes!

I love fashion, I read all the fashion magazines and blogs, stlyist pick helps me keep on trend but with out spending the big money!
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Review by confirmed purchaser

Great products, quality service and customer focused delivery standards

Brilliant range of products with regular style focus. Excellent service and vibrant approach to sales and marketing.
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Review by confirmed purchaser

Great product and service but has started to drop slightly!

Have been a customer since it started. Loved the product range, delivery, packaging and loyalty scheme eg points towards free products. I particularly loved the 'polariod' picture of the shoes which could be stuck to the box to identify them.
Lately in the last couple of orders these pictures have been absent, the boxes a bit battered (so unusable in a dressing room) and one of the pairs of shoes I bought seemed poor quality as the fabric 'bald spot' appeared on the first wear (through a mild scrape on the other shoe during a trip/fall!).
Have bought a couple of bags and these have been great. Would not buy the 'clothing' - as I think it is pretty bland. Needs to have better feature 'muses' for a more sophisticated clientele (eg not the Chavvy Cheryl Cole!)
I am hoping this (the quality and packaging issues) is just a one off but if not I may defect!
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Review by confirmed purchaser

Great service but defective products

The website and customer service are excellent as is the range of choice, however the products I have purchased have, in the most part, been defective. Poor quality or craftsmanship. That said, if you get a pair of shoes for £15 in thd sale then you get what you pay for.
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Review by confirmed purchaser

excellent

I purchased some stuff from stylistpick and i receivd accoring to the mentioned delivery time, i must say the packaging was excellent lovely!! Im really satisfied with the service and will recommend to everyone ..
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Review by confirmed purchaser

Very helpful

The customer service is very helpful but was disappointed as the shoe I wanted have no size...
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Review by confirmed purchaser

Normally impressed but this time I wasn't

For the second time i had problems with my order. Placed an order on the 28th of December and two weeks later nothing had been delivered. I then received an email saying I had returned my purchase.
Contacted customer service and was told my delivery would be with me in a couple of days. To my surprise a week later I still hadn't received my purchase. I rang on a Monday and spoke to a girl called Kirsty, i think. She was very helpful and got my order delivered the following day.

Stylistpick Details

About this company

We know that the right shoes, the perfect handbag, and the most amazing statement jewellery not only help you look good, but make you feel great too.
Stylistpick puts the power of fashion in your hands so you can shop your way, whenever you want and however you want.
We believe that every woman should have access to fashion's latest trends, no matter what her location, schedule or budget. Buying the perfect shoes or the latest ‘It’ bag shouldn’t mean you have to take out a small loan – you should be able to buy whatever you want, without breaking the bank!
In a hurry and know what you need? Just browse our collection, pick your favourite, or favourites, and check out. Want a more personal experience? Then take our cool fashion quiz, and let our team of personal stylists pick out the perfect pieces on your behalf. They will create your own personal showroom, full of the items they know will suit you down to a ‘T’. It’s like shopping a magazine's 'best of' page... edited especially for you.

Visit Stylistpick

Contact information

Call us on: 0800 505 3344
We live here: United Kingdom

Category

Stylistpick is ranked 56 out of 94 in the category

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