very good quality with great looks. highly recommended service for this company will definitely use again
very good quality tap the first one i purchased off you, but the second one i have just brought, the levers are great but when you turn them off the water still comes out for a few seconds and ruins the clean action off the tap as my other one ceases immediately after you turn off the tap, slightly disappointing .....
I ordered a shower which was dispatched promptly. It arrived whilst I was out of the house (since I was given no indication of which day it might be delivered I didn't wait in) and when I returned and saw the package I was horrified. The main problem was the outer box was way too big and the flimsy internal large bubble wrap had no chance of absorbing impact. The outer box was badly damaged and I feared the product might be too. On finding the product box it seemed OK but I won't know if there's any internal damage to the shower inside it until it is installed. When spending over £300 I expect the item to be properly packaged to arrive safely and securely whether delivery is free or not.
Good deal online. Ordered tap, but advised in email that not available until January, then phoned and told that they had found one and would send it out to me, which I received next day. Excellent service.
The website is easy to use and I found the tap I wanted easily and then delivery was fast. It looks great, it's an excellent sink tap and I will be purchasing the bath taps soon because I am very pleased with the service and the product.
The company kept me posted on the delivery all the way. I got the first mail telling me the delivery day , on the morning of the day I got another one giving me the ONE HOUR time slot when it would be delivered and the name of the delivery driver.
He arrived 15 minutes into the time slot. Fantastic.
This make planning the rest of the day so much easier.
I ONLY ORDERED BECAUSE OF NEXT DAY DELIVERY AND NOW OVER A WEEK LATER STILL WAITING FOR TAPS.
RANG UP YESTERDAY TO BE TOLD THEY WERE COMING DIRECT FROM MANUFACTURER AND THEY HAD FORGOTTEN THE ORDER???
very pleased with these taps, would recommend to anyone looking for the pull out type.
I ordered a bath shower mixer for next day delivery. Website stated in stock. Email from tap warehouse saying it had been dispatched, would be with me next morning. All in all I lost count of how many times I had to phone chasing this tap. I had so many excuses, they were using a new supplier who promised it would be sent etc etc. I was not kept informed, when I phoned, I was told they were still waiting for supplier to get back to them. Eventually got the tap 6days after it was promised.
I wasted a lot of time and money (plumber had to be cancelled twice) This may be a one off, but it was my experience and I definitely would not use them again.
Ordered tap to the value off just under £200 box arrived with water damage, tap was rusty, tap waterfall section welded on skew, tap close was not set right but yet I was told I had to set it up myself totally unheard off, complaine about the problem was asked to send pics to prove my findings, they checked there stock and all the rest were in the same condition not very good quality management. Had to wait almost 2 weeks to get my money back yet when I baught it they took the money straight away. Spoke to the director and even he was totally unhelpful. Would not recommend them at all
from ordering to delivery the service and the products are second to none,would strongly recommend to this company to anyone thinking about ordering from them.I received step by step texts and because i asked for my taps to be delivered to a neighbour i received a text telling me which house they had gone to and at what time
Tap warehouse had a brilliant choice and fantastic pricing. It was a good experience viewing the choice and making a purchase.
I can't fault them
Tap Warehouse has just shipped my recent order. Their communication was stupendous. They track and confirm the delivery by email multiple times, giving me a one hour slot during the day of delivery. They then phone about 30 minutes ahead and delivered bang on time.
I am very pleased with the product shipped and will definitely use them again.
For some time I had been looking for a new seal for the bottom of a curved shower screen. None of my local plumbing merchants had anything that was suitable.
On the 'net I found Tap Warehouse and they have just the very product I was searching for.
I received the seal when promised and it was the easiest thing to fit. Very well pleased all round. Well done guys!
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