I have not received my order yet. I was notified pretty much straight away from Tap Warehouse that it was out of stock and when they would be expecting new stock. They gave me the option of waiting for the item or having something else in its place. I was a bit shocked that it did not give me the option of having a refund, but as I need the item and I don't mind waiting, that was ok on this occasion. I am hoping that the item is good when it arrives!
I ordered a large Bathroom Mirror (600x1200mm) from the Tap Warehouse. The Mirror was delivered at the time that I was notified of. The Mirror was so well packaged, I think the delivery man could have just thrown the box at our front door (akin to an American Paper Boy) at it would have still arrived unscathed and Intact!
Astracast 1.5 bowl S/S sink, linen finish £125. 15 days from order to delivery. Arrived 4.5 hrs before given delivery time, luckily I was in. Sink seems poor quality for price & I had to remove several factory marks. Not actually being fitted until mid-April, so hope it will be OK.
Ordered Roper Rhodes bathroom cabinet from Tap Warehouse on easy -to-use website. Got through to Warehouse immediately by phone....no hanging on. Cabinet left warehouse (free delivery) at 4pm and arrived 2pm next day. Excellent service which couldn't be better. Cabinet exactly as hoped for : robust, stylish and well finished. Thanks very much
I rang them with an enquiry about the fittings for a particular shower head to confirm that it would fit. They rang me back about 30min later to confirm the details. I then ordered the part at about 11am and the new shower head was delivered the following morning. The new shower head was installed 5 minutes later and worked perfectly. Helpful staff, no additional charges for postage and very fast response.
I ordered a shower and taps was very impressed with the quality of the products. Fir what it cost I wasnt expecting the quality we got. Wasnt too sure about ordering at first due to the price thought it may be cheap quality. The delivery was fast and given a time slot. There was a oart missing but no hassle when I phoned up they said they would send it out and I would get it on the tues and it came on the tues so cant rea lly conplain. Would recommend and will be using again.