We had a requirement for a wireless headset for one of our phone system operators; being a small firm we have little experience with telecoms kit, and got good advice on compatible products. The product arrived quickly, and although the manual was included we had a couple of issues with set up. A quick phone call got us back on track, and the device is now working well.
We were initially attracted by the competitive price, but the excellent customer services will make this our go-to supplier for phone equipment in the future.
I found the item on their website and wanted to double check I was ordering the correct item so I rang them. They were very helpful and pleasant to deal with. I placed my order and the next day I had an email enabling me to track the order from it's depot. It arrived within the time slot stated. The whole process was very efficient and I would not hesitate in recommending them.
Rang them on the Thursday afternoon before putting in the order just to confirm that what i was about to order was the correct part. They were most helpful and the part was delivered on the Friday morning!! Excellent service
I'm often doubdtful when ordering online from a company I've never heard of.
My order was for just a couple of phone cables for my ageing Goldstar system - told they were not available by my installer who clearly wanted me to buy a new system! The order process with telephone-store.co.uk was simple, starightforward, and really good value. Was kept well informed by DPD who I had also never previously heard of and delivery was within 10 minutes of their earliest time prediction. I love complaing whenever I can but couldn't find anything to moan about. Absolutely faultless.
It is so nice make a simple online order - and get exactly what you ordered with no fuss and quick delivery . Great service, easy and trouble free.
I found the Telephone Store on Google when investigating a problem with our Panasonic telephone switch. I emailed them, along with a few other dealers. They were the only ones who replied -- and did so by both phone (but I didn't get the message because our system was down) and email (to follow up on my not having replied to their voicemail message). When we finally made contact, I explained the problem to Dan; he suggested some diagnostic procedures to determine whether the problem was a card and, when I determined that it was, he walked me through the ordering process on their website so my order would be in in time for them to get the card out to me for delivery the following day. Card received exactly when promised.
Big thanks to Nicky who explained what I needed and was very helpful, also to the IT guy (sorry forgotten his name) who adapted a connection lead for us.
The website was very easy to make payment and delivery next day with emails to check all had arrived.
Would be very happy to recommend you to any of our clients.
Absolutly brilliant, spoke to them on several occasions and advised me what i need to sort a solution, it was different from what i had chosen and the solutioin was cheaper with the right items, dont sell you what you dont need. All products ordered work perfectly. Could not rate them high enough. Well done guys
Found the product via Google Shopping and ordered as it was a great price for the phone i needed. The item was delivered the next day with emails every step of the way.
The way every online purchase should be. perfect.
After seeing the headsets on the website, I then emailed to double check some of the details of how they work with our phone system. The customer service colleague was extremely good and gave me all the answers I needed. Will use again if needed.
There was a good selection of headsets, the ordering process was easy. I was kept up to date with the progress of my order and my item was delivered quickly. When I experienced difficulty in using the headset I called Customer Services and I was talked through how to set it up. I now think I'm Madonna when I'm using my new headset in the office!
I received the phone system when expected and all ok installed without any issues by myself.
I had a couple of questions about the configuration and this was dealt with on the phone satisfactory
Not really into long reviews, so asked and received appropriate advice on best telephone model for system, paid ,delivered next day on time, works for me, will buy all our handsets through this supplier now!
We were after an analogue telephone for the office so phoned up to ask what was suitable for my needs. Got given good advice and told if I didn't like the new phone I could send it back for full refund. It was delivered the next morning.
I came across this company on a google search, saw the prices and thought, this is too good to be true. I was a little concerned about ordering from there simply because the prices were so good.
I rang them, they were great, said to place the order online but they would look out for it and make sure everything went smoothly, the following morning it arrived, no problems at all.
I am always slightly apprehensive when buying electronic goods over the phone as you are often sold equipment that is more expensive and more than you need. It was refreshing therefore to not only find a supplier that listened to what my needs were, but also provided an effective and affordable solution.
I would highly recommend this company for all your telephony needs.
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