I'm often doubdtful when ordering online from a company I've never heard of. My order was for just a couple of phone cables for my ageing Goldstar system - told they were not available by my installer who clearly wanted me to buy a new system! The order process with telephone-store.co.uk was simple, starightforward, and really good value. Was kept well informed by DPD who I had also never previously heard of and delivery was within 10 minutes of their earliest time prediction. I love complaing whenever I can but couldn't find anything to moan about. Absolutely faultless.
I found the Telephone Store on Google when investigating a problem with our Panasonic telephone switch. I emailed them, along with a few other dealers. They were the only ones who replied -- and did so by both phone (but I didn't get the message because our system was down) and email (to follow up on my not having replied to their voicemail message). When we finally made contact, I explained the problem to Dan; he suggested some diagnostic procedures to determine whether the problem was a card and, when I determined that it was, he walked me through the ordering process on their website so my order would be in in time for them to get the card out to me for delivery the following day. Card received exactly when promised.
Big thanks to Nicky who explained what I needed and was very helpful, also to the IT guy (sorry forgotten his name) who adapted a connection lead for us. The website was very easy to make payment and delivery next day with emails to check all had arrived. Would be very happy to recommend you to any of our clients.
Absolutly brilliant, spoke to them on several occasions and advised me what i need to sort a solution, it was different from what i had chosen and the solutioin was cheaper with the right items, dont sell you what you dont need. All products ordered work perfectly. Could not rate them high enough. Well done guys
After seeing the headsets on the website, I then emailed to double check some of the details of how they work with our phone system. The customer service colleague was extremely good and gave me all the answers I needed. Will use again if needed.