This goes back as far as my Christmas online splurge with various companies. I have to say Tesco was most improved (mainly going on the Tesco Entertainment section) and took the top title going by our own experience. This was based on their pricing, ease of use and delivery options. I first ordered to the house being a bit sceptical about the store delivery when a friend reported they didn't get a good service with this option (Elgin, Moray store. Item never turned up and member of staff didn't handle things well). However others I spoke to did recommend so I tried it. Fantastic! No problem with waiting for the Postie. Go down to local Tesco get your milk and bread and collect order at Customer Services on way out. Added to this I'd gone through an Top Cash back (online voucher company) when putting the orders in so got a nice surprise this month when I was able to claim a reasonable percentage back from these purchases. Not much but every little helps... Tesco do get a slating sometimes but they are a massive company who are still young in terms of their online experience compared to Amazon etc (Amazon still looks better and obviously has more to offer). With their recent bad press and statement about restructure I think Tesco are going to improve providing they do keep to their promise to invest in the UK. Certainly worth recommending.
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