I bought a fridge and when it was delivered found that the plastic that goes over the top door hinge was broken. I found it easy to contact Tesco and reported the problem. 10 minutes later they phoned me back and said that the manufacture was sending me a replacement plastic cover direct ans also that Tesco were refunding me £5 because of the Inconvenience. Not only that but I received the part the very next day. Well done Tesco.
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