Order not sent out, customer service clueless as to when it will
Absolute shocking company, ordered assassins creed 4 for PS4, not received or even dispatched 4 days after release, been on the live chat, email (which they do not respond to) and on the phone.
Getting the same response of issues in warehouse and that my order cannot be processed until its fixed, 5 days later issues have not been fixed! certainly no customer care their!
On each occasion of contact have been told i will hear a response via email or phone on what's going on, heard nothing, all contact has been by me calling up.
Worst part about my experience is that i have friends who ordered AFTER me and have already had their order fulfilled, how the hell does that work, shouldn't orders be sent out on a first come first serve basis.
Joke of a company!
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