This was my 1st purchase from the Health Counter and I could not be more pleased. Not only were they the cheapest but they also had a discount voucher for my 1st purchase. The item was quickly dispatched and well packaged. Thank you.
When I first wanted to buy a product from Thehealthcounter, they didn't have it in stock but a few days later I had an e-mail to say it was back. It was delivered only a few days after ordering and it was just as described. Very happy with my purchase.
My order arrived quickly which I was pleased with but then realised part of it was missing. I checked online and found that one of the items was still "pending".
It still hasn't been delivered, this is now a month late.
Also I'm not sure what is wrong with them but the Mach 3 Razor blades are now unusable. I used two of them and noticed they were leaking glue and starting to discolour, the other two have now started to do the same thing without even using them. They all are now useless, I think these might be fake.
Overall very disappointed.
The products I purchased are difficult to find and as such I expected to pay some sort of premium for them in fact they were cheaper than on the high street and were delivered promptly and arrived undamaged as expected. A little gem of a site I've bookmarked for future use, very good service
Excellent product, certainly stopped my baby with his teething discomfort.
I ordered a Christmas gift which arrived within a few days, only to find the wrong product had been sent! When I called customer service they were polite, but would not send me the correct product until they received the wrong product back....even though it was there fault!! It was one week before christmas, by the time they received the wrong product back,(which was sent back the day I received it) they couldnt send me the correct one as it had then sold out!!!! Very disappointed, would not recommend as unreliable.
I bought a leopard print luxury fur hot water bottle for an Xmas present for my daughter. It is beautiful quality, really classy. With a discount code for the health counter that I found on the Internet for 10 % 0ff, I paid £14.49 for this product. The identical product sells in John Lewis for £27.50!!!! Well done health counter, will use again. Excellent communications too!
went online put order in for two items and one turned up couple of days later and for the second i am still awaiting delivery and no communication .
I called customer service and it was answer phone so i left message with my mobile no with order reference so far no reply thats 5 days since the phone call
I would not recommend this company or buy again from them
To get the tiem I ordered in such quick time was great. Trouble with the delivery cos; the courier wouldn't leave the package in the SAFE PLACE is - I guess- beyond your control. However tracking from dispatch to receipt would be an added asset to your service.
Very very reliable and a very good service been offered. U r the best. Thanks for making me receive my tablets ontime
I am still waiting for the delivery of my product despite the fact of being told that the package had been dispatched on the 6th December. It is now the 19th December and no sign of my delivery - however would point out that the Company were quick enough to take the money out of my account!!!!
After difficulty placing my order, the product was out of stock and I was not informed, but just kept waiting. As this was a Christmas gift I eventually rang you to be told that my order had been part despatched and that the other product was currently out of tock. When I asked if it would be in before Christmas I was told that they had no idea!
I pointed out that if I had been told that it was out of stock I would not have ordered it and the second item I ordered was only to make the cost up to £30 so I did not pay postage.
The whole experience has been time consuming and disappointing. I will not be using this company again
Ordered 2 items and received one promptly a few weeks ago but still waiting for the second to arrive - not gven any explanation as to the delay. Not very impressed, have needed this item before, which is why I ordered it long before I did.
I hunted around for the best deals on the web. Then I landed on The Health Counter. I am not one to really buy off websites that I have never heard of but they really were the best deal. So I went with it, and am truly glad I did. My packet arrived the next day (or maybe it was two days later)...It felt super fast!!! I am an Amazon buff all the way but I realize now that I should be hunting around because then you find little treats like this website. I will be back over and over again! Just try it out and you'll know what I mean!
I gave my work address for the item to be sent to so I didn't have to waste time going to the post office but the item was still sent to my home address.
When I checked my account details it clearly gave my work address as the delivery address so why they got it wrong I don't know.
When I received the email saying the item had been dispatched I contacted them and they said there was nothing they could do because it had already been dispatched.
I don't think I'll be using them again as I can get the same product for the same price and have it sent to the address that I want
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