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The Hub Direct reviews

Good
8.4 out of 10

6 Trustpilot review(s)
Most recent review
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  • Reviews (6)
The Hub Direct

Great shop with awesome staff!

I hardly ever set foot in a toy store. I hardly ever set foot in a real store, come to think of it. That said, I take the time, every so often, to go visit the Hub. It' a great source to fuel my addictions. Be it Star Wars, Lego, a combination of the two, or, very soon Skylanders.

The shop is served by a very personable staff. No matter which of the members is on duty, they know my name. Know all about my little girl and girlfriend and sympathise with my need not to go nuts with my shopping on any given shopping spree.

They take the time to tell me all about the new stock, and the items they will be getting in a few months. Very knowledgeable of their customers, and product lines, and they love the local community and go above and beyond to make down town Dunblane live again.

Two thumbs up!!

The Hub Direct

Great shop.

A really lovely wee shop. Both times i've been in i've had great service, and the owners were happy to chat, show various products, answer questions, and were quick to say that i could order online and then pick up the item from the store to save paying postage. They were very friendly, and shopping here was great - i don't hesitate to recommend The Hub, either "in store" or online. I also think its great that the facebook page is updated regularly.

The Hub Direct

Love the Hub

A unique shop, really interesting mix of products and services, all very well thought-through. Great selection of toys and I've yet to buy a bottle of wine from the Hub that I didn't love! Helen and Gerard bring a great personal touch to it all...

The Hub Direct

Review by confirmed purchaser

Does excellent what it says on the "tin"

I finally found a batch of series 1 moshi monsters at a reasonable rate, my only worry was that when my order was delivered they wouldn't be series one but the new series two. I order the last 10 packets and they were delivered two working days later and they were as teh picture showed series one. I was particularly impressed that when I went back to the wedsite about ten minutes after I'd placed my order ( to double check the series no, Again!) that it appeared as sold out, very fast stock checking. Very impressed.

Reply from The Hub Direct

Thanks Helen - We pride ourselves on delivering excellent customer service and look forward to seeing you again. The Hub Direct Team.
The Hub Direct

superb independant shop

I go an extra mile to shop here rather than going into main town to high street department stores & supermarkets - I believe they offer the same products with that personal touch.
A proper high street retailer.

Reply from The Hub Direct

Thanks Karen for your kind words & review - And we look forward to seeing you very soon! - The Hub Direct Team.
The Hub Direct

Excellent reliable service - couldn't ask for more!

I pre- ordered a product that wasn't available for a couple of months but it was no problem. I was contacted as soon as it arrived in stock and I picked up from the store at my convenience. (This was what I had asked to do as I live locally.) It was great as it is for my son's Christmas stocking so I was able to get it when he wasn't around - perfect! Looking at their increasing stock range I will definitely be shopping with them again.

Reply from The Hub Direct

Thanks Lucy for you kind comments - We look forward to seeing you in the shop very soon.