theprintspace reviewed by

London, GB

2 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Excellent professional digital printing service and staff

I have been very impressed with the service I received at theprintspace. The quality of the prints and the speed in which they were produced was exceptional. 2 slight issues I have had with the service
1. The online upload service doesn't work correctly, you can't view the thumbnail and larger previews, so I wasn't 100% sure that I ordered the right images until I collected them from the shop.
2. I had a larger print made in my second order and had to pay £2.74 for a roll to keep it undamaged on my journey home. I would have expected this to be provided as standard or for free since I have spent a large amount of money on the prints. Small things like this make a big difference on the impression of a company.

I will be using theprintspace again and have been recommending to my colleagues/friends.
    theprintspace
    TrustScore 9.5 / 10
    1,448 Reviews

    Reply from theprintspace

    Thank you for your review, we are pleased to hear you are satisfied with our service and delighted you have recommended us.

    You should certainly see thumbnails of your images once uploaded. We just checked the upload with your images here and they showed fine. We are unsure as to why they weren’t showing on your upload at the time. If you ever have any queries when uploading please contact us and will gladly help.

    Most companies build packaging costs into the print price which makes the print price higher. We would rather keep the print costs to a minimum for everyone and give you the opportunity to bring your own packaging. We also encourage recycling packaging to help the environment. This information can be found on our 'prices' webpage: http://www.theprintspace.co.uk/photographic-print-prices.php. Otherwise envelopes and tubes can be purchased here for minimal costs.

    Kind Regards,

    theprintspace
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