theprintspace reviewed by

3 Reviews

Review by confirmed purchaser
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Excellent prompt service

Although I had ordered Giclee prints 7"x5" they were all printed at different sizes. I am assuming this might have been due to the measurements of my jpg images . However the prints looked great. Thank you

Many thanks for your response as you have confirmed what I had suspected. What I had not realised was that I needed to make my jps the exact size ie 7x5 rather you adjusting the image to fit not having used your company before. On a positive note my client was thrilled with the prints as indeed I was. Thank you
    theprintspace
    TrustScore 9.5 / 10
    1,448 Reviews

    Reply from theprintspace

    Hi Judith

    Thank you for your review.

    We have looked into your order and your files were sized all slightly different.
    148x201
    146x210
    216x162
    129x188
    We print files exactly as uploaded to us and dont adjust the sizes. So your files need to be size to 5x7, 127x178mm at 300dpi. This is best done in Photoshop or similar software and then uploaded to our ordering system.
    Working this way means that people are not tied to ordering set sizes, like other website and can order prints at any size they like.

    Please contact if you require any assistance with this.

    Kind regards

    theprintspace team
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