The Real Asset Company reviews

The Real Asset Company reviews

Excellent
9.2
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Review by confirmed purchaser

A Real Asset to Anyone's Portfolio

After checking out various precious metals companies - I decided to go with "The Real Asset Company." However, to my surprise I actually found them to be better than I had expected, and so decided to rate their pros and cons, as follows:

Pros -
1. Opening the account - was a doddle.
2. Understanding - how to get around the site was also just as easy. At this point I found the site's platform to be easy to understand, and even easier to move around.
3. Depositing - they ask you to confirm your deposit. Good! as you can be completely assured that your deposit does not get placed into someone elses account.
4. First order - clean and easy (I just bought my first few grams with reasonable ease and I got to keep my FREE silver grams too). Further orders went off just the same.
5. They check you out - before you can withdraw (do not deposit if you are not willing to be checked out [you will get your money stuck]). Excellent confidence builder for those true savers who need some piece of mind (connect your bank account, prove who you are, etc. [it seems like they do things by the rules]).
6. Communication - along the way via both their messaging service and e-mails, I found them to be both pleasant and professional (they seemed to know what they were talking about [excellent in this day and age]).
7. Fees - are something nobody likes paying; however, they are very good (low) compared to other companies.

Cons -
1. They charge you $40 U.S. dollars - if you need to change your registered bank account details (as this is not something that is done often, I feel it should be free).
2. Next of kin - seemed to be missing when registering for an account (making it easier for a next of kin wound be self-reassuring for any investor).

Conclusion - although, I did find two things that I would personally like to see changed (no.2 being super important) - I would genuinely recommend "The Real Asset Company" to anyone who is either interested in trading metals, or looking for a more long-term investment.

Their sell and deposit into a connected bank account is an excellent way to counter fraud. However, I would like to see changing bank account details to be free (I do not remember if a customer can have more than one bank account attached to their account [if not, it would be a good idea as many people have more than one bank account these days]).

I hope "The Real Asset Company" do not drop their standards along the way while growing (many companies as they get bigger tend to forget who got them there).

THUMBS-UP to a GREAT CREW!
The Real Asset Company

Reply from The Real Asset Company

Hi Philip,

Thank you for such a positive review and also for some constructive, helpful feedback!

We will certainly try to keep doing the good things as well as we can, whilst we'll add your feedback and suggestions into our ideas and to-do list for changes and improvements to the new site/service. We hope you like the new site generally and we'll be making a few updates as we go forward.

Thanks for your support and your business so far.

Best regards,
The Real Asset Co Team
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Review by confirmed purchaser

Excellent

I was very pleased with the friendly, knowledgeable service. Just what I was looking for as someone totally new to gold investing.
The Real Asset Company

Reply from The Real Asset Company

Thank you so much for your kind words, Elizabeth!
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Review by confirmed purchaser

Very straightforward

Easy way to buy gold and silver. Helpful support and livechat when I needed it. Highly recommended.
The Real Asset Company

Reply from The Real Asset Company

Thank you very much for your review, Dai.
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Review by confirmed purchaser

Highly recommended

I was new to gold and am untrusting of investment services generally. However, I'm very happy with The Real Asset Co and think they're honest and down-to-earth people. I have thoroughly enjoyed my journey learning about gold and money and now think about the world very differently. Many thanks.
The Real Asset Company

Reply from The Real Asset Company

Thank you for the kind words, Mr Williamson. We're pleased to have helped inform your world view. Do keep reading Jan's research!
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Review by confirmed purchaser

Tree surgeon looking for a more portable real asset other than wood!!

Had a very friendly discussion with the team at real asset company and having followed the drop and plateau in the price of silver felt now was the time to invest!!
Very easy and simple transaction with my real assets of silver now held in Hong Kong - at least held in a solvent country unlike the usa and uk where they could be confiscated in times of crisis!!
Thank you for all your help
The Real Asset Company

Reply from The Real Asset Company

Thank you for the great review, Archie. We hope these UK storms and weather are keeping the tree surgeons busy!
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Review by confirmed purchaser

Great for gold investments

Thanks Real Asset Co for helping make my gold investing so easy. Great service so far. Keep up the great research and tweeting, Jan!
The Real Asset Company

Reply from The Real Asset Company

Thanks Jeremy and we'll be sure to pass on your regards to Jan. Don't forget to follow us too via @TheRealAssetCo!
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Review by confirmed purchaser

Makes investing in precious metals child's play

Crystal clear analysis, pricing and fee structure. The Real Asset Company seem to be driven by a firm intent to make precious metal investment simple to understand and even easier to execute. So glad I found them.
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Review by confirmed purchaser

Easy, quick.

Does what it says on the tin.
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Review by confirmed purchaser

So far so good!

I am in investing in RAC based on 'faith' rather than 'trust'. The real test of trustworthiness will come in a crisis situation eg in a financial crisis will RAC be able to give me my gold back! So in short too early to tell whether RAC is 'trustworthy'. Other parts of the service are excellent.
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Review by confirmed purchaser

So far, all good!

If something drops 25-30% in one year, it really is time to start stacking!
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Review by confirmed purchaser

Extremely easy to use, trustworthy and great customer service.

It was so good coming across The Real Asset Company. They have made it so easy for me to make my gold investments. Very good value for money and you are left feeling that you are in good hands. Excellent all round I have to say.
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Review by confirmed purchaser

efficient as usuall

ive only been with R.A.C.a couple of months,and only delt with them 3 or four times.
there certainly on the ball !
i hope they continue to be so.
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Review by confirmed purchaser

Low costs of efficient online dealing with personal service when required

I must say that my experience of using the Real Asset Co. platform has been very straightforward and cost effective and I would recommend it to anyone wishing to add metals to their portfolio.
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Review by confirmed purchaser

Very helpful and polite phone conversations.

Not being very competent when it comes to computers and online stuff, I found every time I phoned and asked for help, it was readily given and I was helped to make an online transaction. The people on the phone were always friendly, coherent and helpful.
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Review by confirmed purchaser

Sleep soundly.

Would recommend the real asset company to anyone concerned about the safety of their hard earned savings and considering putting them into real assets that can't be arbitrarily seized by profligate governments. The process itself was quite fast and very simple, and the support team was always happy to advise. Also found that the gold commentary section gave me confidence that they knew what they were talking about.
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Review by confirmed purchaser

Very good service with a quick response to your questions

Very good service with a quick response to your questions
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Recommend Real Asset Company

I would truly reccomment The Real Asset Company, they keep you up to date with all their lateness news and also on the status of your investment.
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Review by confirmed purchaser

good but could be better

good customer service, but as yet the real asset company does not offer (unless it has recently changed) independent vault audits. This means there is no independent verification that the metal customers own is actually held. I do not distrust this company but it should be a part of their service that they perform this audit.
The Real Asset Company

Reply from The Real Asset Company

Dear Mr Sillitoe,

Thank you for your review and feedback.

You will be pleased to know we have recently selected a reputable auditor to perform an independent verification of vault stocks.
The first audit will be performed on the 30th of June, with the report being published in the following weeks.
We plan to then increase the frequency of these audits, conducting two a year from 2014.

Thank you for your business so far, and if you'd like any more information about this please contact: support@therealasset.co.uk.
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Review by confirmed purchaser

Great pricing, excellent market information and easy to use site

I can't recommend The Real Asset Company enough!
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Review by confirmed purchaser

Excellent platform and service

I love the simplicity for buying gold and these guys really stay on top of all latest trends making it easy for me to work out how to manage my investment. They have also been fantastic on the live chat when i have had questions making them easy to recommend.

The Real Asset Company Details

A better way to buy gold and silver bullion.

Buy gold bullion online with The Real Asset Co. and use our open market to set your own rates for physical gold and silver. Buy pure bullion from the professional markets, stored in LBMA approved vaults in Geneva, London and Singapore, and use live gold price charts to inform your investing. Benefit from our flexible range of storage and delivery options and enjoy greater security and control with your investments. Choose to open your own personal vault account, and easily take delivery of bullion to your home. Open an account in minutes to test our platform with your welcome gift of a free ounce of silver. For more information contact: support@therealasset.co.uk

Visit The Real Asset Company

William Bancroft - Co-Founder

Call us on: +44 (0) 207 283 1953
We live here: 8/9 Talbot Court
EC3V 0BP London
United Kingdom

Category

The Real Asset Company is ranked 58 out of 260 in the category

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